I have always had an efficient & reliable experience with your company. My trust in you was totally endorsed this time! I had issues with my delivery. NOTHING to do with parsley box! However, parsley... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Just received my 2nd order from Parsley Box. The meals taste so fresh tasteful and flavoured so very enjoyable.Easy to order and a choice of delivery is available.Plenty of markers for any allergies a... See more
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Been using Parsley Box since Feb 2019. Always good meals which have improved over the years. Plenty of variety in both meals and desserts. Occasional problems are dealt with immediately and satisfacto... See more
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I have been using parsley box for a long time and I have always found their meals to be simple to cook, tasty and value for money. They often run promotions that allow you to get discounted meals, and... See more
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Company details
About Parsley Box
Written by the company
At Parsley Box, we make mealtimes simple, comforting and convenient. Our delicious ready meals are stored in the cupboard, so there’s no need for a fridge or freezer.
With over 80 meals, sides and desserts, there’s something for everyone.
A quick lunch, an easy evening meal or simply having the reassurance of delicious food being on hand, Parsley Box is here to make mealtimes easier.
Our meals are ready in minutes and delivered straight to your door anywhere in the UK. There’s no subscription and no commitment, simply choose what you like, when you like.
Our dedicated phone team will be happy to help you choose your meals, answer any questions and place your order over the phone.
Parsley Box Website request a catalogue contact us
A wee bit about us…
Written by the company
- From start to finish, with Parsley Box, you can experience the peace of mind that comes from knowing that a delicious hot meal can be on your plate in minutes. Whether you are shopping for yourself, or for a loved one, let us do the cooking so you don’t have to.
- Delicious Dishes
- Our wide range of meals caters to all tastes, dietary preferences, and appetites. As well as our standard-sized meals for one, we have larger ‘Hearty’ portions available for when you feel particularly peckish and a selection of delicious soups, sides, puddings, and sweet treats to add to your mealtimes if the mood takes you.
- Savour the Flavour
- All our meals are prepared in the UK using high-quality, carefully selected ingredients. We source as much meat and dairy from the UK as possible, and we never add preservatives or additives during our cooking process.
- Ready, Steady…Eat
- No energy-guzzling appliances are required with Parsley Box as the unique air-tight seal keeps our food from spoiling and allows the meals to be safely stored in a cupboard or shelf at home or on your travels. What’s more, the long shelf-life of our meals allows you to choose what you fancy, whenever you fancy! Simply heat in the microwave and enjoy in minutes.
- Super Speedy Service
- Our easy-to-navigate website is always open, and our friendly UK-based team is available 7 days a week to take your telephone order and tell you about any latest offers you may want to snap up. You can then put the kettle on and relax while your order is carefully packed into recyclable boxes and delivered to your door.
- Say goodbye to busy supermarkets, fiddly ingredients, and long cooking times.
- Say hello to deliciously convenient mealtimes with Parsley Box.
Contact info
Orchard Brae House, 30 Queensferry Road, EH4 2HS, Edinburgh, United Kingdom
- 0131 326 0131
- customersupport@parsleybox.com
- parsleybox.com
4.6
Excellent
47k reviews
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Replied to 100% of negative reviews
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Staff always friendly and helpful also…
Staff always friendly and helpful also on
Interested in you
Your free dinners are tasty and welcome
Your delivery is first class and prompt
28 October 2026
Meals are great and just what I need …
Meals are great and just what I need when I travel around in my Motor Home quick and easy
5 November 2026
Very efficient when ordering
Very efficient when ordering. As usual I found it straight forward and easy .
5 November 2026
Staff always friendly and helpful
Staff always friendly and helpful. Offers good and meals tasty. I do not use them so much now but live all the Christmas treats for gifts, Delivery always prompt.
5 November 2026
I will not placing any orders in the…
I will not placing any orders in the future.
The delivery driver could not be bothered to knock my door or ring the door bell.
The parcel was left at the front gate, very unprofessional.
I have never complained in the past and am very upset with this delivery.
Philip Jones
2 November 2026
Reply from Parsley Box
Dear Philip,
Thank you so much for taking the time to leave us a review.
We're very sorry to hear about your recent delivery experience and completely understand why you feel disappointed.
Having your parcel left at the front gate without the driver knocking on your door or ringing the doorbell is not the level of service we expect from our courier partners. We appreciate that this was upsetting, particularly as you have never felt the need to complain in the past.
Please accept our sincere apologies for the inconvenience caused. We will be sure to pass your feedback on to our courier partner so they can address this with the depot and help prevent similar issues from happening again in the future.
Thank you again for contacting us, and if there is anything else we can help with, please do not hesitate to get back in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
Fast and efficient delivery
28 October 2026
Reply from Parsley Box
Dear Colin,
Thank you so much for your five star review, we really appreciate it.
We're so pleased to hear that your order was delivered quickly and that everything went smoothly. We know how important it is for customers to receive their orders promptly, so it's great to hear that our delivery service met your expectations.
Thanks for getting in touch and we very much look forward to speaking with you soon.
Kind Regards,
Ben at Parsley Box
Customer Relations
I regularly order meals with you
I regularly order meals with you. I usually order about 20-25 meals. As soon as I order you send me an offer that usually expires a few days later, so really no use to me.
This time I was sent an offer before I ordered which was great, I used the offer,nov2, which entitled me to 2 free meals but Inwas only given one.
4 November 2026
Reply from Parsley Box
Dear Karen,
Thank you for reaching out to us here at Parsley Box to share your feedback.
We're sorry to hear that you haven't always been able to take advantage of some of the offers we've sent in the past. We do send out a wide range of promotional offers throughout the year, and we understand that the timing of these won't always line up with when you're ready to place an order.
Regarding the NOV2 offer, I'm pleased to confirm that your parcel is still in transit with our courier partner, and I can assure you that both free meals should be included in your order as advertised.
I hope you have a lovely day, if you have any further comments you are welcome to get back in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
Lovely person at the end of the …
Lovely person at the end of the phone who makes the call pleasant and helpful. My only complaint is that there were no millionaire slices. Hopefully next month.
4 November 2026
Reply from Parsley Box
Dear Mr. Day,
Thank you so much for taking the time to get in touch with us here at Parsley Box.
It’s always a pleasure to hear when our team has made a positive impression, and we're so pleased that you found the service both friendly and helpful.
We're sorry that one of your favourites was out of stock on this occasion, but we're glad to let you know that it should be back in stock very shortly.
I hope you have a lovely day, if you have any further comments you are welcome to get back in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
Prompt and effecient
2 November 2026
Reply from Parsley Box
Dear Mr. Wilson
Thank you so much for your five star review, we really appreciate it.
We're glad to hear that you found our service prompt and efficient. Providing a smooth, reliable experience for our customers is something we take great pride in, so it's brilliant to know that everything met your expectations.
Thanks again for contacting us and if there's anything else we can help with please don't hesitate to get in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
Reply from Parsley Box
Dear Colin,
Thank you for reaching out to us here at Parsley Box to share your feedback.
We're delighted to hear that your delivery arrived on time and as expected. We know that receiving your order promptly is an important part of the overall experience, so it's great to know that everything went smoothly.
I hope you enjoy the rest of your day, if you have any additional comments you are welcome to get back in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
The sales person I gave my order to was…
The sales person I gave my order to was so helpful
3 November 2026
Reply from Parsley Box
Dear Eric,
Thank you for reaching out to us here at Parsley Box to share your feedback.
We're so happy to hear that the agent you spoke to was so helpful when taking your order. Our team always aims to provide friendly and supportive service, so it's lovely to know that this was reflected in your experience.
We look forward to hearing from you again in the very near future.
Kind Regards,
Ben at Parsley Box
Customer Relations
Excellent food and service
Food is very good. I am pleased with company as a whole. From the order on phone to it being delivered. Many thanks.
3 November 2026
Reply from Parsley Box
Dear Stuart,
Thank you for taking the time to get in touch with us here at Parsley Box.
We're delighted to hear that you're enjoying the quality of our meals and that you've been pleased with every stage of your experience, from placing your order over the phone through to delivery. It's always rewarding to know that our team and service have made a positive difference.
I hope you have a wonderful rest of your day and we look forward to hearing from your next order.
Kind Regards,
Ben at Parsley Box
Customer Relations
So suitable for my taste
So suitable for my taste. I'm a very fussy eater but love the fact I can see what's in them. Easy fir me to cook and no pots etc. Have no complaints at all. Thank you so so much.
3 November 2026
Reply from Parsley Box
Dear Rosemary,
Thank you for taking the time to reach out to us here at Parsley Box. We really appreciate the five star review you have given us.
We're so pleased to hear that our meals suit your tastes. Being able to see exactly what's in each meal and enjoy simple, fuss-free cooking without lots of pots and pans is something many of our customers appreciate.
I hope you have a great day, if you have any further comments you are welcome to get back in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
Fast replies and help with ordering
3 November 2026
Reply from Parsley Box
Dear Ivan,
Thank you for reaching out to us here at Parsley Box to share your thoughts.
We're thrilled to hear that you received quick responses and helpful support with your order. Making the ordering process as easy and stress-free as possible is something we work hard to achieve, so it's great to know our team was able to assist you when needed.
Thanks for getting in touch and we very much look forward to speaking with you soon.
Kind Regards,
Ben at Parsley Box
Customer Relations
Not the best unfortunately
Ordered some of these meals to try out, they are great in the sense that they are cupboard-stored and only cook in a few minutes. The downside is with some of the meals I've tried, lasagne, lamb casserole they have an awful bitter aftertaste almost like a burnt and chemical taste. The pork & apple hotpot was pleasant but was overtaken by the apple flavour. The Black Forest pudding was very nice and the custard was superb! The toffee crunch and millionaire slices were present but nothing special unfortunately.
Overall personally I wouldn’t recommend them. They are great for storage and cooking time along with knowing what’s inside them and they seem healthier than supermarket meals but the bad outweighs the good. The meals are quite small and have a very bad aftertaste unfortunately which I can’t get over. They would be expensive if full price I was just glad I had a discount code to try them. It is a real shame as I was looking forward to them and if it weren’t for the taste i would have bought them regular as they would have been perfect for me. I did debate asking fir a refund due to the horrible taste on 2 of the meals but decided it wasn’t worth the hassle.
27 October 2026
Unprompted review
Reply from Parsley Box
Dear Alex,
Thank you for taking the time to get in touch with us here at Parsley Box.
We're sorry to hear that some of the meals did not meet your expectations, particularly regarding the taste and portion sizes. We appreciate your comments about the convenience of our cupboard-stored meals, the quick cooking times, and the desserts that you enjoyed.
Customer feedback is incredibly important to us, and we're grateful that you've highlighted both the positives and the areas where you feel we could improve. We're disappointed to hear that your experience has left you feeling unable to recommend our meals.
In order to better resolve this for you, I have sent you an email from customersupport@parsleybox.com.
Thanks again for contacting us and if there's anything else we can help with please don't hesitate to get in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
Excellent Company
Very easy to follow the online order process where I was greeted by a happy, helpfull and very professional person.
Excellent company to deal with. Thank you
3 November 2026
Reply from Parsley Box
Dear Trevor,
Thank you so much for taking the time to leave us a review.
We're so pleased to hear that you found the online ordering process straightforward and enjoyable. It's also great to know that the assistance you received was friendly, professional, and made a positive difference to your experience.
I hope you have a nice day, if you have any further comments please don’t hesitate to get back in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
I’m a inverlid and I can’t stand for…
I’m a inverlid and I can’t stand for very long so parsley box is an ideal meal for me.so I know I’m getting a good meal.
27 October 2026
Reply from Parsley Box
Dear Kathleen,
Thank you very much for your five star review, it means a lot to us.
We're delighted to hear that Parsley Box is such a good fit for your needs and provides a convenient way for you to enjoy a good meal without spending a long time preparing it. Making mealtimes easier while still providing tasty, wholesome food is exactly what we strive for, so it's wonderful to know that our meals are helping to make a difference for you.
I hope you enjoy the rest of your day, if you have any additional comments you are welcome to get back in touch.
Kind Regards,
Ben at Parsley Box
Customer Relations
Order taker was very attentive
Order taker was very attentive, and as per usual I have no complaints
3 November 2026
Reply from Parsley Box
Dear Alan,
Thank you very much for your five star review, it means a lot to us.
It's wonderful to hear that the member of our team who took your order was attentive and that you've once again had a positive experience with us. It's always encouraging to know that our customer service is meeting the high standards our customers expect.
I hope you enjoy the rest of your day, if you have any additional comments you are welcome to get back in touch.
Kind Regards,
Rebekah at Parsley Box
Customer Relations
Wonderful ready meals from a wonderful company.
Parsley Box constantly produce wonderful meals, which can be heated in a few minutes (usually less than 3), giving great nourishment, and best of all not needing cold storage.
2 November 2026
Reply from Parsley Box
Dear Andrew,
Thank you for reaching out to us here at Parsley Box to share your feedback.
We are over the moon to hear that you're enjoying our meals and finding them both nourishing and convenient. It's also lovely to know that the quick preparation time and cupboard-storage convenience are making mealtimes that little bit easier.
We work hard to create delicious meals that offer both quality and convenience, so it's fantastic to hear that our range continues to meet your expectations!
Thanks again for your kind words, we look forward to hearing from you again in the very near future.
Kind Regards,
Rebekah at Parsley Box
Customer Relations
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