Jollyes The Pet People Reviews 

If anybody is thinking about doing a click and collect order here honestly do not waste your time not some long ago i ordered live food went to collect them only to find out they were sold out day before but were still on sysyem the manager forgot to take them off so i have to drive to another store to get some and i did 1 last week for dog food my partners gone to collect it after i received emails that my orders trady to collect only to be told they have lost my order and they have a 2 day back log of orders manager didnt really care and was unhelpful like staff i then asked if i could take it off shelf and when they find my order put that back on shelf to replace what i had purchased but no manager wouldnt let him do that so i had to go elsewhere to get dog food and plus shelves are always empty no biscults or treats on shelf completly empty i thought they were closing down i have spent loads of money in there but the last year its completly gone down hill im not going there again

Sarah at the Barnsley branch went above and behond to help out with advice recommending a solution to the problems we were having with our dog’s diet. She had never been a lover of real dog meat and at 12 years old had become even fussier . Sarah advised the frozen raw meat to start with but that didn’t work so she then gave us a sample of Freshpet , this has been a real success and she is now enjoying meal times for the first time in ages, all thanks to Sarah’s experience , knowledge , patience and fantastic customer service . She is a credit to the company and we can’t thank her enough .

Crews Hill branch getting pointless a pet store out of stock of their own make tinned dog food, out of stock onother popular brands of pet food ie Good Boy Chicken fillets and low stock on large packets of Bonio I bought last 2 packets of Chicken Bonio. Buy 1 toy get another half price old stock they can't get rid of by looks of it. I travel a fair distance to buy dog food here in bulk my dog cant eat toys so if they are closing this store they should inform customers instead of starving their dogs that gives customers a chance to change their dog food and go to nearer branch of Pets at Home.

Always served with a smile, very helpful lovely staff. Fantastic selection of everything for pets. I look forward to shopping there. Good quality goods.

Rang up about some wormers for my puppies they said they had in stock I came all the way down in the rain on my cycle and then said they had none customer service is terrible please stinks

Always able to find goods at a competitive price with fast and helpful service. Great company. I wish the Lifestyle dog food packs could be recycled. Thumbs down for this.

Great staff ,plesant atmosphere
good value for money and a wide variety of goods

Very polite in store and always ask if you would to donate to a local shelter with cans of food for either dog or cat.

Excellent staff, friendly and knowledgeable. Great range of products and competitive prices. My favourite pet supplies shop

I walked in with my small elderly dog and immediately asked for assistance with fitting a harness. He had never had one before and only needed one because his traditional collar wasn't helping with neck pain.

I was assigned an assistant straight away. It took quite some time for find one that fitted correctly. In the meantime Harry had been distracted by the dog treats on the next stall, the soft Christmas Santa toys on sale in another aisle and had "fallen in love" with a lady dog. The assistant took it all in her stride.

When I went to pay I discovered the harness was half price. To say I am delighted and impressed with Jollyes is an understatement. Harry and I can fully recommend this pet store.

Used to go to Jolly’s pet shop a lot I’ve noticed how expensive they are really getting especially the bones the treats I was in there yesterday and I couldn’t believe they are literally double the price of their bones. Don’t think I’ll be going back anymore ! That was Chichester portfield

Have had years of issues with my Cockqpoos . One kicked her paws constantly and her daughter always had bad ears . After a couple of visits to the vets I popped into the Hartlepool store and the very kind Jo listened to my problems and showed me exactly which food to try . Total game changer ! And not expensive brand that the vets advice . Thanks so much Jo

Visited Jollyes today at Monks Cross in York to seek advice from a vet. I am in York on holiday and my 5 month old puppy has blood in her runny stools. The 'vet', who isnt the usual one i was told, was rude, uncaring and completely dismissive and unprofessional. He simply told me to see my own vet despite me explaining i was on holiday and unable to do that.
Not good enough Mr!
The female member of staff i dealt with was the total opposite, caring and helpful.

The smell of dog treats was atrocious, the cat section is tiny compared to the dog section which is majority of the shop.

I also got my kitten chipped here, which was a nightmare. There was no door or curtain for my kitten to feel safe from the dogs walking around the shop, clearly fixated on him. He almost done a runner through the shop with 3 big dogs walking nearby, one being an XL bully, until the owners pulled them away. I got very lucky but it could have ended a lot worse.

becasue the saffe are so helpful and friendly

I love Jollys and I frequent buy dog food from this shop. I will continue whilentheybsellnthe brands I like at a good price. I also like the pet club.

The staff are very friendly helpful and welcoming