Conversation rate is better than other competitors. In the beginning it took days for complete transactions but after the multiple transactions, it transfers in hours instead of days. Its easy and c... See more
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Instarem's strong banking network throughout Asia-Pacific, North America, EU makes it your one-stop specialist for all your remittance needs across 60+ countries across the globe. Instarem's strong banking network throughout Asia-Pacific, North America, EU makes it your one-stop specialist for all your remittance needs across 55+ countries around the globe. Instarem helps you transfer money at great rates and low fees, within one to two business days. To ensure secure and quick transactions Instarem uses traditional bank to bank transfers which are highly secure, unlike other payment methods that may be more vulnerable to data breaches. You can pay for your transfers via POLI or Bank Transfers in Australia, and Bank Transfers in Singapore, USA, Malaysia, India, EU and Hong Kong.
Contact info
Level 13 / 50 Cavill Avenue, 4217, Surfers Paradise, Australia
- support@instarem.com
- instarem.com
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Replied to 41% of negative reviews
Typically replies within 24 hours
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The coupons sending thru notifications…
The coupons sending thru notifications are not showing when i login jnto app. So can’t remember them and use them when i need to remit the money
Nothing is right about this company
Nothing is right about this company. No real customer support, you cannot find a responsible representative to address your issue of it happened
It is superfast and seamless transfer
It is superfast and seamless transfer. Great work team.
We truly respect Instarem for their…
We truly respect Instarem for their dedication and commitment! Really appreciate their fast transfer and service Excellence thank you 🙏🏽
This is a very dishonest and…
This is a very dishonest and unscrupulous company. Do not use this app. I did a fund transfer two days ago and the status stated paid but even after 50 hours the money isn’t reflected in my account. This is a scam. DO NOT USE !
Reply from Instarem
Fast and comparable rates
Fast and comparable rates. Occasionally also provides better conversion.
Reply from Instarem
No offer
No offer, difference in price shown on site vs actual booking.
Reply from Instarem
Easy to use payment and money transfer…
Easy to use payment and money transfer and money conversion,keep it on and continue service us better in future
Easy and fast
Easy and trustable platform to transfer…
Easy and trustable platform to transfer money to other country
This is a good transfer money
This is a good transfer money, to fast and credible, almost 7 years I am using this facility, Good luck
Easy to use
Easy to use. Decent conversion rates. Smaller amounts could reach in just 24 hours. Maximum duration I have ever seen for amount over 1000$ was 5 business days and I have been using the app for 3+ years.
pathetic card
**Disappointing experience with the Instarem Nium Forex Card**
I have had a frustrating experience with the Instarem Nium forex card. Despite enabling e-commerce transactions, ensuring that my spending limit was sufficient, and successfully completing OTP verification, I was unable to make a payment on Klook. I tried both the app and the website, but neither worked.
For a forex card intended to be used conveniently for international travel, this is disappointing. A card is only useful if it works reliably when you need to make bookings abroad. The troubleshooting process has also been frustrating, particularly when the usual checks have already been completed.
I would like Instarem to provide a clear explanation for the failed transactions and improve the reliability and transparency of its payment services. Customers travelling internationally need a card they can depend on.
Reply from Instarem
Easy steps and secure.
I was with Instarem since 2022
I was with Instarem since 2022, making regular transfers each month since opening my account.
Then for reasons unknown to me, and reasons not explained to me me from Inatarem, my account was abruptly closed in September this year, 2026. No explanation at all, terrible customer service. I cannot even contact them as they have closed my account and they still have all mine and all my transferees banking details. I would warn anybody comparing money transfers to look elsewhere. I have included the last transfer number so they can identify me.
Reply from Instarem
Bait-and-switch
Bait-and-switch: advertised promo rate, then cancelled 3 transfers with zero explanation
Signed up as a new customer because of their heavily advertised first-transfer special FX rate. Verified my identity, triple-checked every recipient detail — name, ID, account number, SWIFT, all correct — and sent $3,000.
Cancelled. No explanation. Their support agent just read a script about "routine internal reviews" and "regulatory policies" they "can't disclose" — then told me to go ahead and try again.
So I did: $2,800. Cancelled. $995. Cancelled. Three transfers in one day, three cancellations, and not one real answer about what was supposedly wrong.
Let's call this what it is: they dangle an unbeatable first-transfer rate to get you signed up and handing over identity documents, then their system auto-rejects you and nobody can tell you why or fix it. Intended or not, that's a bait-and-switch.
Years of flawless transfers with Remitly, Western Union, Moneygram, RIA and Wise (WHICH ALL WORKED THE VERY 1ST TIME NO PROBLEM). One day with Instarem: three cancellations and hours of my life gone. Stay far away.
Reply from Instarem
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