I was a bit confused the first time I tried to retrieve my parcel from the locker, being a 80 Year old it was my first experience with newish tech. Once you get used to it, it becomes a walk in the p... See more
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The parcel delivery took slightly longer than I normally get from other suppliers. Perhaps you are in a far country. Next time I will plan to wait. Kind regards
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The wife and I were both expecting a delivery she asked for it to be left in green house expecting both deliveries by same guy to be left there! No both left on front door step ?
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Very happy customer. Pre- delivery message received with times. Delivery made on time by polite courier who also made sure he waited for me to answer the door. I have mobility problems so this gesture... See more
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Company details
About InPost UK
Written by the company
See what's free
Check which small, medium and large compartments are available in our lockers with the app
Download now More InPost tipsAbout InPost
Send your parcels, return your items and collect your online orders from thousands of parcel lockers and shops
Contact info
United Kingdom
- https://inpost.co.uk/help/
- inpost.co.uk
4.3
Excellent
3m reviews
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I was in when received delivered…
I was in when received delivered message, great you've delivered to someone else. Picture isn't my house thanks. Now I have to mess about trying to get refund or resent.
5 November 2026
So easy
It was so easy to use Inpost
Parcelled my return placed label
Took it to Inpost
Scanned the label placed in drawer
Received my confirmation as I was walking back to the car park
So easy brilliant service thank you
5 November 2026
Incompetent, and they don't learn from experience
This is the second time exactly the same things have gone wrong.
According to their tracker, parcel is put on van on Monday, and they email me with a delivery slot. No parcel. Tuesday they email me with Oops, we'll deliver it today. No parcel. Wednesday I hear nothing, so I ring the firm I bought the goods from. Very late in the day I get an email: we'll deliver today. No parcel. Thursday they email me 'We couldn't find [whacking great estate with 24/7 porterage]' so I tell them this (again). Finally delivered late in day.
They're incompetent (or, at minimum, their Bow depot is) and they don't learn from experience.
6 October 2026
Got a message stating that there was a…
Got a message stating that there was a problem with my address, everyone else can find my address, it's not exactly hidden. No further information provided about what exactly was wrong with my address and I had to get it redelivered to a locker
2 November 2026
The parcel was left downstairs at the…
The parcel was left downstairs at the main entrance to the block of flats where I live. But my address is on the 12th floor anyone could have taken it my parcel as it was NOT delivered to my door
5 November 2026
Delivery driver didn't knock on door…
Delivery driver didn't knock on door dropped parcel over the gate.
5 November 2026
I’m sorry but if the driver can’t read…
I’m sorry but if the driver can’t read my request to wait until I answer the door, he’ll never get 5 stars!! I’m 71 and disabled, bending down to pick up my package is painful 😰 I had to ask my neighbour to come round to pick up for me 😠
5 November 2026
Never used this type of delivery before…
Never used this type of delivery before so I was a bit nervous and unsure but honestly it was easy peasy
5 November 2026
Not convenient to collect or get too The in post box at belle vue is hard to…
The in post box at belle vue is hard to get too you can’t park near it you have to park over the road and then cross a main rd as if you try park near it it’s in a dead end you can’t back out as it’s a main busy rd it’s on
5 November 2026
Quick and easy to use x
5 November 2026
Delivered with care
5 November 2026
Thankyou for the fast delivery of my…
Thankyou for the fast delivery of my parcel and good courier
5 November 2026
Your delivery personnel need to wait…
Your delivery personnel need to wait until their knock is answered
5 November 2026
Happy with my delivery service and…
Happy with my delivery service and courier was polite
2 November 2026
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