I have made quite a few orders with Katy Sue before and have had brilliant service every time. I have been kept informed regarding the delivery, which had been speedy and flawless each time. Great cho... See more
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Review summary
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As always, my order arrived very quickly, and as always, great quality, variety and price. I keep telling myself I won't need anything for a while, then I see somthing else I like! So in my case... See more
The delivery was quick and well packed. The quality of the items are excellent and exactly as advertised on website. There are very useful ideas given on how items can be used. Everything I have had... See more
Beautiful card making kits that contain everything you need! I won't hesitate to order from you again. Fast delivery. Not your fault but the Post Office tried to fold my parcel in half to get thr... See more
Company details
Written by the company
Katy Sue Designs, established in 1993 by Sue Balfour and her mother, Doreen, is a leading name in the crafting industry. Specialising in innovative craft products, our focus lies in designing and manufacturing award-winning silicone moulds for cake decorating and high-quality craft products widely used by cake decorators and craft enthusiasts worldwide.
Craft and Decorate with Confidence: Katy Sue Designs 100% Satisfaction Guarantee!
At Katy Sue Designs, we stand by our products with unwavering confidence. Experience the assurance of our 100% Satisfaction Guarantee.
Here at Katy Sue Designs, our mission is to empower crafters and cake decorators of all levels to unleash their creativity without hesitation. We understand the importance of quality and reliability in every crafting project. That's why we offer a 100% Satisfaction Guarantee on all our products.
If for any reason you're not completely satisfied with your purchase, simply reach out to our dedicated customer service team, and we'll work with you to make it right. Whether it's a replacement, refund, or assistance with your crafting journey, we're here to ensure your satisfaction is met, every step of the way.
Craft with confidence and explore our extensive range of high-quality silicone moulds, crafting tools, and accessories. Join the thousands of satisfied customers who trust Katy Sue Designs for their crafting needs. Your satisfaction is our priority!
Contact info
Unit 6 Holman Court, Henry Robson Way, NE33 1RL, South Shields, United Kingdom
- 0191 427 4571
- info@katysuedesigns.com
- katysuedesigns.com
4.9
Excellent
24k reviews
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Replied to 87% of negative reviews
Typically replies within 2 weeks
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Fantastic products and great supporting staff.
Katy Sue have a website that is easy to navigate, so placing my order was simple.
I found exactly what I needed at a good price.
When a small hiccup in my order occurred their Customer Services were excellent. Many thanks.
The order arrived promptly and I was very happy with what I received.
27 October 2026
Very good product prompt delivery easy…
Very good product prompt delivery easy to order
28 October 2026
Katy Sue always provides great service and products
My purchases from Katy Sue are always fabulous quality and delivery is speedy.
27 October 2026
My experience.
I have used this website before and have been very satisfied with the quality,ideas and delivery of items is prompt.I intend to continue using this website and look forward to their new products.
27 October 2026
Good quality silicone moulds
The items are exactly as shown on website & perfect for what I want to decorate cake.
24 October 2026
Decoupage many items
I order regularly and pleased each time with the prompt delivery. And of course I like the products.
27 October 2026
Order didn't take too long to come my…
Order didn't take too long to come my granddaughter (9) highly delighted soon got down to making a card for her teacher.
25 October 2026
Gives you a variety of options for card…
Gives you a variety of options for card making made a little bit different.
26 October 2026
Excellent company
Have brought many things from this company, standard and delivery are very high. Highly recommended.
25 October 2026
Beautiful decoupage Christmas designs
Beautiful decoupage Christmas designs, very easy to use and make stunning cards.
23 October 2026
I have used cosmic shimmer glue for…
I have used cosmic shimmer glue for many years and would not use any other glue it is fantastic
25 October 2026
Amazing product and quick delivery
25 October 2026
Katy Sue revue
There were no problems and everything fine. The quality of the product was excellent and exactly what I was looking for The delivery was not excellent, but it was ok.
25 October 2026
Bought from Katy Sue previously
Bought from Katy Sue previously. Always good service.
25 October 2026
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