Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Eureka is a really easy to use website and they seem to have just about everything for your medical needs. My order was delivered within a couple of days and was a quality that you expect. The wound... See more
Company replied
I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... See more
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Needed to give my old mum her meds in 2.5ml intervals. I haven't got the steady hand I used to have, so using the dosing spoon became almost impossible. I bought x10 small dosage syringes, which... See more
Company replied
Company details
- #21 of 46 best companies in Medical supply store
- #12 of 16 best companies in First aid station
- #14 of 27 best companies in Hospital equipment and supplies store
- #28 of 53 best companies in Safety and work wear
- #18 of 35 best companies in Safety equipment supplier
About Eureka Direct.co.uk
Written by the company
Eureka Direct
Written by the company
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4.7
Excellent
1k reviews
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Reply from Eureka Direct.co.uk
We're glad the delivery met your expectations. Thank you for your feedback.
Kind Regards,
Eureka Direct Customer Service Team
Really Quick Service
9 June 2026
Reply from Eureka Direct.co.uk
Thank you for your review, Jen. We are delighted to hear that you are pleased with our service.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so glad you found our product to be a good value and that delivery was prompt. We appreciate your feedback.
Kind Regards,
Eureka Direct Customer Service Team
Everything from placing the order over…
Everything from placing the order over the phone to receiving the order on the day it was expected.
8 June 2026
Reply from Eureka Direct.co.uk
We are so happy to hear that your experience, from ordering to delivery, was excellent. Thank you for your wonderful feedback!
Kind Regards,
Eureka Direct Customer Service Team
First time I had ordered from Eureka
First time I had ordered from Eureka, but I was delighted with the excellent service. My order was dealt with so promptly.
I will be using them again. Thank you
5 June 2026
Reply from Eureka Direct.co.uk
We are so glad to hear you were delighted with our excellent service and prompt handling of your order. We truly appreciate your kind words and look forward to serving you again, June!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We are so glad to hear you found our website easy to use and appreciated our fast delivery! Thank you for your kind words.
Kind Regards,
Eureka Direct Customer Service Team
Easy to order and very quick delivery
3 June 2026
Reply from Eureka Direct.co.uk
We're happy to hear you found ordering easy and delivery quick. Thank you for your feedback!
Kind Regards,
Eureka Direct Customer Service Team
Good service
Good service , free post in g is a huge help for medical bits !! Would use again
2 June 2026
Reply from Eureka Direct.co.uk
We're so glad to hear you found our service good and the free postage helpful! We appreciate your kind words, Rebekah, and look forward to serving you again.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so glad to hear you had a great experience with our service and prompt delivery! Thank you for your kind words.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're glad you enjoyed your experience. We appreciate your positive feedback, Hilary!
Kind Regards,
Eureka Direct Customer Service Team
Easy and honest
1 June 2026
Reply from Eureka Direct.co.uk
Thank you for your review, Robert! We are delighted to hear that your experience with us has met expectations.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We are so happy to hear you had an excellent and efficient experience! We appreciate your kind words and look forward to serving you again, Louise.
Kind Regards,
Eureka Direct Customer Service Team
Incredible prices and a fantastic…
Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my partner has terminal cancer we need a fair few consumables and this will make it much more affordable. Really happy thanks so much for being fair with your prices ! ❤️❤️❤️❤️
26 May 2026
Reply from Eureka Direct.co.uk
We are so grateful for your wonderful feedback and are truly touched by your kind words, Kerry. It means a lot to us that our products and pricing have been helpful during such a challenging time. We are committed to providing quality and affordability, and we are here to support you.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're glad you enjoyed your experience and appreciate your kind words, Chris!
Kind Regards,
Eureka Direct Customer Service Team
Always on time
20 May 2026
Reply from Eureka Direct.co.uk
Thank you for your review, Faith. We are delighted to hear that our service has continued to meet expectations. We hope to assist you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Easy to order and quick delivery.
20 May 2026
Reply from Eureka Direct.co.uk
We're so glad you had an easy ordering experience and quick delivery! Thank you for your feedback, Carole.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We are so glad to hear you consistently receive good service. Thank you for your kind words, Janice!
Kind Regards,
Eureka Direct Customer Service Team
Order not correct or complete
Order not correct or complete. Missing eye wash station and substituted by two reels of sports tape!
16 May 2026
Reply from Eureka Direct.co.uk
We are sorry your order was incorrect and incomplete. Our sales team had spoken with you on Friday, apologised for this error and arranged for the missing items to be out for delivery today.
Kind Regards,
Eureka Direct Customer Service Team
The items I ordered came the following…
The items I ordered came the following day and all was in stock. I'm happy with the service.
16 May 2026
Reply from Eureka Direct.co.uk
We're so glad to hear your order arrived promptly and that everything was in stock. We appreciate your positive feedback!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so glad you enjoyed our quick delivery and professional service. Thank you for your kind words, Ann!
Kind Regards,
Eureka Direct Customer Service Team
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