Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order n... See more
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Spoke with a chap called Ibrahim (Abraham). Absolutely lovely chap. Explained to him what i wanted and wanted to achieve and i couldnt have got anyone more helpful or knowlegeable. He went thro... See more
Company replied
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully an... See more
Company replied
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc... See more
Company details
Written by the company
Elegant Radiators was founded with the goal of offering niche-sized towel radiators and direct replacement towel radiators that cater to the specific needs of our customers. We take pride in our ability to supply these unique products directly from the world’s leading suppliers to both local small trades and end customers, ensuring quality and reliability at every step. Our competitive pricing sets us apart in the UK market, as we are committed to offering towel radiators that feature more bars compared to other retailers, enhancing both functionality and aesthetics in any bathroom setting. At our Coventry store, we stock over 10,000 towel radiators in a variety of finishes including chrome, white, black, and anthracite. Additionally, we offer a comprehensive range of valves, heating elements, and other spares and accessories to meet all your heating needs. At Elegant Radiators, customer satisfaction is at the heart of everything we do. We understand that our success is built on the trust and satisfaction of our customers, which is why we prioritize excellent service and quality products. Our marketing strategy heavily relies on word-of-mouth and network marketing, and we believe that happy customers are the best advocates for our brand. We are dedicated to maintaining high standards and continuously improving our offerings to meet the evolving needs of our customers. Thank you for considering Elegant Radiators – where quality meets reliability.
Contact info
3 Crondal Road, CV7 9NH, Coventry, United Kingdom
- 02477220780
- info@elegant-radiators.co.uk
- elegant-radiators.co.uk
4.6
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Bought a switch fused spur with wifi
Bought a switch fused spur with wifi. Lasted 22 months before it failed to work, wifi or manual. Got 12 months warranty, and a replacement is needed as the towel rail doesn't heat up. Could argue the point over the warranty, the law says I have six years warranty but it isn't worth the trouble.
11 June 2026
Unprompted review
I was interested in a convection heater…
I was interested in a convection heater they had, I asked a bunch of questions and they answered well and quickly so ordered a heater that was in stock. Two days later I get an email saying it’s not in stock.
I mean, why bother.
27 January 2026
Unprompted review
Reply from Elegant Radiators
Hi,
Sorry for the frustration this caused, we understand how disappointing it is to place an order and then have it cancelled.
The item did show as available at the time, but we later identified an issue that meant we couldn’t safely fulfil the order, so we chose to cancel rather than send something we weren’t comfortable with.
We appreciate you taking the time to reach out and are sorry for the inconvenience.
Elegant Radiators
The company and delivery were…
The company and delivery were satisfactory. Product: The towel rail was decent, though the chrome coating seemed applied lightly rather than thoroughly. Considering the price, it was passable. The metal valves with a chrome finish, while aesthetically pleasing, become quite hot after the towel rail is on for a while, posing a risk of burning your fingers when adjusting them. However, you quickly learn to use an oven mitt for safety.
25 January 2026
Unprompted review
Company good, delivery good, product ok.
Company and delivery all seemed fine…
Product:
Towel rail was fine, though looked like it was wafted over the chrome rather than submerged in it. For the price point guess it was just about acceptable.
What was annoying from a practical point of view is the chrome metal valves. They look stylish but try turning one down after the towel rail has been on any time and you burn your fingers. To be fair it’s only something you do once and then learn to grab an oven glove to turn the valve.
8 November 2024
Easy to order, as advertised
Easy to order. Fast delivery. Well packaged to protect the radiator ordered.
16 August 2025
Unprompted review
Easy and quick to order
Easy and quick to order. But website difficult to work and to find right size radiator.
Would prefer longer period than 3 days to return if rad not right and get a larger one.
4 July 2025
Everything arrived promptly with all…
Everything arrived promptly with all parts accounted for. It’s now installed and up and running.
27 June 2025
Radiator brackets were perfect will use…
Radiator brackets were perfect will use company again
30 June 2025
Delivered promptly and well packaged
Delivered promptly and well packaged. Would have been 5 stars but DFD ignored delivery instructions and I ended up having to collect the item.
30 June 2025
Fast delivery and nice quality towel…
Fast delivery and nice quality towel rail with all fittings very pleased and would recommend
30 June 2025
Towel rail arrived very promptly
Towel rail arrived very promptly, well packaged. Cant fault them in any way
19 June 2025
Quick delivery
Quick delivery, plenty of information available to make the right choice of product needed
17 June 2025
Good response to inquiries and questions,
They responded welll to question. In some cases not in full agreement but once clarified they immediately resolved any issues. That what I want to see from a supplier.
I bought the products some months back but due to various delays on my part I have only just installed them.
I would definately recommend them and use them again if I ever need to!
2 December 2024
Quick and comprehensive service
10 June 2025
Nice and easy to order and extremely…
Nice and easy to order and extremely prompt delivery by reputable courier DHL!
5 June 2025
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