eBay Reviews 

Selling on here is fine until it isn't. Got hit with a chargeback from a buyer who clearly used the item then claimed it never arrived, and eBay refunded them without even contacting me. Three years of good standing and they didn't ask for my side at all.

zero custmor service.seller use ebay to screw buyers STAY AWAY form ebay

Apparently it's fine (support confirmed!) to have extremely vague delivery options that doesn't tell you what type of carrier or delivery will be used.

Ebay generally does not show respect for buyers and as a rule makes it almost impossible to contact a live agent or receive a call back from them.
Their website is confusing to navigate and it seems its algorithms are designed to cut you off rather than resolve an issue you may be having with a seller or a product. All this even though Ebay vows customer satsfaction on its returns policy. No wonder they’re receiving so many negative reviews snd losing customers. I have news for you Ebay, without buyers there would be no customers!

AVOID EBAY as it no longer is a reputable site. 0 stars if I could. Their money back guarantee is a lie. As a buyer who has been scammed on their website, their resolution is not to release funds to the seller but to keep my money to themselves rather than refund it back. I am still in talks and may need to take legal action. How is this not theft or a scam?

Terrible- no support for sellers at all. Used to be amazing- now it’s shockingly bad….

Unfair Account Restriction & Refusal to Review Clean Metrics (Account: viritigo)
My selling account (viritigo) was permanently restricted without valid reason, despite having 100% clean service metrics (0.00% defect rate, 0.00% late shipment, 0.00% item not as described, and 100% on-time tracking). Even up to my very last delivered order, everything went successfully with positive buyer feedback.
When I reached out to appeal, support agents gave automated boilerplate rejections without a manual review. To make matters worse, eBay continues to deduct the monthly store subscription fee ($31) from my pending balance while my selling privileges are blocked and my funds are frozen. This is completely unfair treatment for a loyal international seller. I request an immediate escalation to a senior manager to review my account metrics and release my funds.

Been with ebay for 35 years and I'm out as a buyer and seller. Its nothing like it used to be, its just like every other conglomerate. Sad really. Their reviews are literally worse than etsy and I thought that impossible.

I haven't used e-bay for a long time and I can't log in. Instead of just resending a password reset, you have to call or have them call you. When I found the number to call, it said that this is for fraudulent activity on my account. Then when I had them call me and then it hung up. It has been so cumbersome to use ebay--Amazon looks like a dream.

Absolutely terrible customer service. Nearly impossible to get the answers you raise. Totally sucks. Never again.

purchased a radio replacement unit from gurking-auto-techs and it causes the car battery to go flat if you don't use the car for around a week. I contacted the seller who is next to useless as he would not provide information on how to return the product. Contacted ebay and they are even worse. Their investigation into my complaint involved an AI judgement based on the sellers website conforming to their requirements, nothing about the fact that the product was either faulty or not fit for purpose. Ebay you have lost me and I will spread the word about pathetic response to a dodgy seller.

The selling fees are ridiculously high… On the end, the seller only keeps 60-70% of the price the item sold for. How is that not illegal??
Using Ebay only for items that cannot be sold via other platforms…

Not sure what's going on with Ebay. After being with ebay for a few years theylock me out of my account and this red dot inian was extremy rude and hung up on me. I just wanted to say this is my 4th time i get locked out and on my fifth acount and all the inian guy said is open a new acount and hung up on me! wow! Amazon here we come! HORRABLE SERVICE!!!

Ebay charged me twice for shipping and then at the very end two week after the deal closed send me another bill for shipping. The $600 bike that I sold, after the all the shipping cost and taxes I received $87. Never sell another thing on ebay.

Very bad customer support, dealt with one supervisor mitchelle, very unnecessarily combative and seems to not understand how to have polite conversation.
Those that tried resolving my issues before reaching her were very polite and tried to assist, I don't mind if they can't help and helpfully say so, I'm not sure why the Supervisor was so defensive and argumentative, as if trying to imply that I was silly for trying to get the issue resolved through them.

Not a good system of getting through to them either.

The font cannot get big enough to explain how bad Ebay sucks for selling.
Regardless of manually guiding an account, they constantly change settings unannounced by you.
Today I pulled all my items for sale,
NO need to explain the rating when their overall rating is 1,2 which shows lack of actually caring about "it's" seller's!!! I
I decided to go to an actual store front, hard physical address only cause it will be cheaper than all the bogus fee's!
F U Ebay

EBAY PROTECTS SCAMMERS!! A buyer ordered an item off me to be delivered to a collection point. They then collected said item. Then they claimed not to recognise the transaction, and disputed the payment. How can they not recognise the transaction, but collected the item from the chosen collection point. A blatant and unsophisticated scam. According to eBay, this does not violate their policy. What an absolute joke!! Be warned, if someone scams you on eBay, they will side with the scammer!!

This place has the most rude sellers. They also have sellers that lie about release dates, markup prices that are absolutely insane from the original, and then laugh at the buyers inability to afford when they are confronting the seller about the absurdity of what they are charging. To be made fun of and laughed at as a buyer when the seller charges $300 for a pro controller that is literally 124 on the Nintendo store, lie about the release date of that pro controller on their page and once you report them, their AI and eBay sees no problem. Absolutely horrendous business practises.

I would give a zero rating if I could. Not only do they take high fees to process simple orders, but good luck trying to get a hold of somebody in customer service when you really need some help. It is amazing to me that you can have such a large billion dollar business with zero customer service support and help.

Please be prepared to lose close to all of your sale on what they call a transaction fee. The fee is 13% of the sale. However, they also charge it to the cost of the shipping label which will often cost as much if not more then the item you are shipping If you sell something for $3 then the shipping label costs $5, you will be a transaction fee of $1, plus a promotion fee, and sales tax. They are really charging your over 50%, it is worse if the sale and shipping discrepancy is any bigger than this example.