Drmelaxin Reviews 

156
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating items were never received or were incorrect. The delivery service was widely criticized for being unreliable, with numerous accounts of packages not arriving or tracking information being unhelpful. Furthermore, people faced considerable difficulties obtaining refunds for undelivered or misrepresented purchases. Conversely, some people were satisfied with the products, observing positive effects on their skin, such as improved appearance. However, a few other people also felt concerns regarding product authenticity, quality, or potentially harmful ingredients not listed on packaging.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing significant dissatisfaction and... See more

Order

Consumers report significant dissatisfaction with their orders, frequently citing issues such as products... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers reporting positive... See more

Delivery service

Reviewers highlight negative aspects of delivery service, with many experiencing extremely slow delivery... See more

Refund

Clients share negative opinions on refund, with many reporting significant delays, with some waiting over 25... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Please be careful when using this product Dr Melaxin bought on Tiktok. I have never ever had sensitive face skin in my life I am 45 years. I bought Dr Meloxin calcium and pigmentation. I used it... See more

Rated 1 out of 5 stars

I ordered the bundle on 1/16/26. Right away received confirmation of my order with tracking information. It stayed in “processing” for weeks with no movement. I probably sent 10 emails trying to g... See more

Rated 1 out of 5 stars

I placed an order and, after a month and a half, I only received two items from it. I contacted the company, but they informed me that they do not have the remaining items in stock and also refu... See more

Rated 1 out of 5 stars

When you purchase an item they automatically sign you up for a subscription. After being charged a second time I went back to the product listing where there’s a tiny disclaimer that it ships every 30... See more


1.8

Poor

TrustScore 2 out of 5

156 reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(156)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love!

I could not be more obsessed with these products! I've been using for only about 2 weeks & can already tell a difference! You need to buy it!

18 June 2026
Unprompted review
Rated 1 out of 5 stars

⛔️ AVOID⛔️

⛔️ AVOID⛔️
Order delivered to a completely different country..responded to my first email asking me to wait 2 days and then completely ignored all further emails. No refund No order received! Shocking. Wouldn't recommend at all.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 18 days ago and still do not…

I ordered 18 days ago and still do not have the item. I've messaged customer service three times. I've been told there have been issues with "short supply" and then "issues with logistics". They've not offered to even at least refund the shipping. I will never order anything else from them.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

Placed an order, received confirmation and tracking number. Reached out after no update on tracking and they stated package wasn't scanned properly. Then they said it was already delivered and signed for. The link to tracking no longer worked. The website link no longer worked. It's a scam.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Please be careful when using this…

Please be careful when using this product Dr Melaxin bought on Tiktok.

I have never ever had sensitive face skin in my life I am 45 years. I bought Dr Meloxin calcium and pigmentation. I used it once followed the instructions and my face skin started within an hour to become scaley raised and red and sore.
Please don't buy any of these Dr Melaxin products.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I see alot of people complaining about…

I see alot of people complaining about shipping. My Dr Melaxin kit took about 4 weeks to come in. After all, it’s coming from Korea. It doesn’t happen overnight!! You can track your order the whole time!! If you can’t, then you ordered from a fake site!!
I LOVE my kit!! I noticed a difference in 3 days. My one friend noticed my face 4 days later and asked, “Why is your face so perfect? Your skin looks beautiful and bright?” Another friend a week later, “Wow, what’s your secret?” Needless to say, they all ordered this kit. I’ve gotten countless compliments. The only thing I use outside of Dr. Melaxin with my a.m. and p.m. facial treatment, is I use, Clinique exfoliating. All my wrinkles look soft and less deep. I wear no make up. I’m 57. I highly recommend this.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Dr Melaxin Customer Service Is No Service At All

The bundle that I ordered included 5 items and a four piece free gift. The free gift was not included when my order arrived. I contacted their customer service. They told me to contact TikTok. TikTok told me to contact the seller. The Dr Melaxin customer service has jerked me around from 6/21 to 7/1. I asked them to make it right. So far still no progress. Now they’re telling me to contact the freight provider. I told them my box was not tampered with. That tells me the gift was never included the box.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Utterly diabolical

Utterly diabolical. Took my money & apparently delivered my products to an address 250 miles away. Have been sending me utter crap emails for a month. They basically steal money from your bank account.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Lip shot maxi

Bought the lip shot maxi and it did not work at all. Made my lips a little tingly but added no volume whatsoever. Really disappointed ☹️

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Speedy Delivery

I write this review in response to the negative delivery comments. I received my package of 5 products within 5 days of ordering. No issues so far - will update with a review of products once I start using regularly.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Took my money and I got nothing

Took my money, sent a confirmation email. Then crickets. Tracked it on the Shop App… it got delivered to a different state even tho my address was everywhere. It has since been deleted from my Shop App and on their website that I bought it from says I have no past orders. They still have my money. The ‘owner’ sent a message about shipping and I replied to that. Still nothing. I replied to the confirmation email that said ‘if you have any questions reply to the email’. Nothing. I wish I ordered from Amazon just so I could get some sort of help!

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service and No Refund

I placed my order in April 2026. After waiting for a month, I contacted the company to ask about the status of my order, as I had no way of tracking it despite paying for the tracking service.

The company informed me that there had been an issue with the delivery due to the country I live in. They offered me the option of providing an alternative address or receiving a refund. I chose the refund option.

According to their email notification, the refund process should take 5–10 business days. However, 25 business days have now passed, and I still have not received my refund. Furthermore, the company has stopped responding to my emails.

I am very disappointed with the lack of communication and customer service. I cannot recommend this company based on my experience.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy

I bought a dark spot under eye cream. They advertise it as being a coverage and healthy under eye cream, showing it covers dark circles in real time. But its a lie. Its nothing more than a sheer cream and goes on clear. No results for me.
Do not waste your money!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Ladies you can purchase from Ulta

Ladies you can purchase from Ulta. Is the safes place to purchase it from. The product has worked miracles for me but again everyone's skin is different. The Balm stick is what I have and it's the only product I use on my face.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

I've been using dr melaxin for 2 months…

I've been using dr melaxin for 2 months now and I can honestly say I've noticed a huge difference! I've ordered from dr melaxin 4 times now. I always receive in the 1st week never had any issues. I've done my 5th order today. I have recommended this product to all the people that habe noticed a difference i. My skin.

25 March 2026
Unprompted review
Rated 4 out of 5 stars

I bought the pink speckle

I bought the pink speckle, pigmentation serum and the multi balm. I personally find this product from tic tok shop. I find it to be really good. My skin feels fresh and I had a harsh line on my between my eyes that is not anywhere as noticeable. The balm is not in anyway like Vaseline it’s more thick in structure and massages well into the skin. I would recommend it personally. The only thing is the speckle is advertised as like really prickly when u put it on. I get a slight sensation but not like made out to be. I like it. My product arrived the 2nd day after ordering so I had no issues there.

7 May 2026
Unprompted review

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