DistroKid Reviews 

⭐ 1 STAR — Avoid DistroKid.

Absolutely terrible customer service. I’ve been trying for over a MONTH to get my account activated with the correct email address. I’ve dealt with multiple agents, sent over 100 messages and emails, and explained the same problem again and again. Yet nobody actually fixes anything.

Every time I think someone has finally taken ownership of the issue, I’m told to “keep an eye on my email.” Then I wait another week… and hear NOTHING. Even my official complaint has simply been ignored.

If DistroKid can’t solve such a basic account problem after a month of constant communication, I would seriously think twice before trusting them with your music, money, or time.

Google Play won’t refund you either.

One of the most frustrating customer service experiences I’ve ever had. Stay away.

Third time reviewing. It has been almost 2 months since my account and releases for Doox Records were blocked. I am a paying Pro subscriber, and DistroKid's support is a complete joke—pure bots promising human contact that never happens and ignoring tickets for weeks. Nobody resolves anything. Until when will I be locked out of uploading my music? Fix this manually now!

Verry bad Customer service. Even years After cancellation of my account they still try to get money from my credit card. Believe me good customer service is verry important..

DistroKid logic:
✅ Take your money
❌ Reject your release
❌ Ban you from all stores
❌ Ignore your refund request
❌ Send copy-paste template instead
I paid for distribution. I got a ban and zero support. UPC 700989894132. Where's my refund, @DistroKid?

Positive experience. I still have a lot to learn.

I've been using it from Japan, and it was really simple and easy to understand.

I've contacted support over 10 times in 3 years, and they simply close tickets without doing anything. They won't let me pay or take my money back. Scam company, don't deal with them.

@DistroKid is in direct breach of their Ultimate plan contract. For over a month, my label's artists (R.B. Composure & R.B. Cinema Score) have been dumped into a phantom profile on @YouTubeMusic, completely paralyzing my release schedule. Support ignores Ticket #4558501 with automated bot replies, asking for links to channels their own system failed to create. If this catalog-wide mapping failure isn't resolved manually by an engineer, I am initiating a lawsuit for breach of contract. Think twice before using DistroKid for multi-artist label distribution — they will ruin your catalog.

One of the coolest experiences I have had you guys are awesome!!

When I create a case and need help, they close the case without responding. I wait several days, weeks, then I texted in the case and that’s case close. I pay for a service that doesn't even work anymore, so I want my money back, but they don't even respond.

Easy to understand and use

Delay in royalty payments, support does not solve the problem for a long time, only providing general available information, i.e. template response

I am very satisfied with DistroKid. The process was simple and my song was successfully distributed to the music platforms. This release is very important and deeply personal to me, so I truly appreciate the service and support. Thank you!

I like your fast service (but in jio savan and snapchat has not finding the my song and name)

Thank you very much

The website is good ,for poor people poor country like me and student can save money for life ,thank you distroKid😘

I was looking for somthing i can put my songs on and publish them.
Distokid is simple to use, not expensive and does it all with a few simple clicks.

A great app . I would recommend it anytime

This platform helped me a lot to promote my songs, thank you.