Giggotech Reviews 

35
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered a Xbox Series S the best price I found online anywhere. Very quick delivery and came in great condition. Very happy. Only downfall was there was that much bubblewrap it took me 10 minutes t... See more

Rated 5 out of 5 stars

Fantastic customer service. Aaron went above and beyond when it was discovered that I had accidentally ordered the same product twice. A refund was was promptly made. I was kept well-informed througho... See more

Company replied

Rated 1 out of 5 stars

Ordered an IPhone 16 on Sunday got asked for verification documents which were provided, then told there was a pricing error so would cancel the order or provide different phone within budget. Trackin... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt interaction over a query, super fast delivery, well packaged and item is as described. Will definite use again when looking to buy my tech.

Company details

  1. #108 of 193 best companies in Online marketplace
  2. #26 of 73 best companies in Mobile Phone Shop

Written by the company

Giggotech is an online technology marketplace offering high-quality new and refurbished electronics at better prices with faster delivery than many competitors. We focus on making tech more affordable and accessible without compromising on quality or service. By working directly with trusted suppliers and optimizing our operations, we’re able to keep costs low and pass real savings on to our customers. Our streamlined logistics allow us to dispatch orders quickly, helping customers receive their devices as soon as possible. All products sold by Giggotech are carefully inspected and tested to ensure reliability and performance. We provide clear product information and transparent pricing so customers can shop with confidence. Customer satisfaction is at the heart of our business. From easy ordering and secure payments to responsive customer support, we aim to deliver a smooth and dependable shopping experience. Our mission is simple: deliver trusted technology faster and at better prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.5

All reviews

(35)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience very happy

Ordered a Xbox Series S the best price I found online anywhere.
Very quick delivery and came in great condition.
Very happy.
Only downfall was there was that much bubblewrap it took me 10 minutes to unwrap the bubblewrap 🤣 but at least it kept xbox safe.

14 August 2026
Unprompted review
Rated 2 out of 5 stars

PS5 1TB online order

This is my own honest and impartial experience. Ordered a PS5 Online, simple process? should be! Requests for lots of i/d and verification from them after sale. It felt as though i was being scammed. They need to look into using a more secure online platform for future. I rang them to confirm as i wasnt sure and felt uneasy, they were punctual but quite rude in their response saying "I have other business to attend to" as though my business wasnt relevent. I am all for online security but they need to address the way they do business.
I eventually recieved the goods promptly and well packaged. Upon inspection the PS5 recieved wasnt the 1TB as advertised, i selected the correct options upon ordering. I was advised after contacting them, that was incorrect, and it varies as to what would be shipped at the time in terms of memory size. The website is very misleading and needs clarification. Why have this option on the site if you cannot provide the exact item?
Not a great, simple online experience as it should be. Wont be using them again.

13 July 2026
Unprompted review
Giggotech logo

Reply from Giggotech

Thank you for taking the time to leave your feedback. We're pleased to hear that your PS5 arrived promptly and was well packaged, but we're sorry that other aspects of your experience left you disappointed.

Our identity verification process is in place to protect both our customers and our business from fraudulent transactions. While we appreciate these checks can sometimes feel inconvenient, they are an important part of ensuring orders are processed securely.

We're also sorry to hear that you felt our communication came across as abrupt. That is not the level of customer service we strive to provide, and we'll be reviewing your comments with our team.

Regarding the console specification, we understand your concerns and will review how this information is presented on our website to ensure product details are as clear as possible and avoid any confusion in the future.

We genuinely value all customer feedback and are always looking for ways to improve. We'd also like the opportunity to make things right. If you're willing, please contact us at support@giggotech.com with your order details, and we'll personally review your experience and work with you to find a satisfactory resolution.

Thank you again for bringing these matters to our attention, and we hope to have the opportunity to restore your confidence in GIGGOTECH.

Rated 4 out of 5 stars

Reliable service

Secured verifications, well communication through email and reliable service. Highly recommended. Price of the product is reasonable.

26 June 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt interaction over a query, super fast delivery, well packaged and item is as described.
Will definite use again when looking to buy my tech.

25 June 2026
Unprompted review

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