Butlers Farmhouse Cheeses Reviews 

657
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Having purchased and enjoyed the Lancashire, the Goats' Cheese and the Blacksticks Blue over several years, we have always been pleased. Recently I had cause to communicate with the company. The Cus... See more

Rated 5 out of 5 stars

Have ordered on line a few times now, always ordering the Blacksticks Blue Cheese, plus one or two others to try (Brie, Goats Cheese and Chutney). So far, everything I have tried has been absolu... See more

Company replied

Rated 5 out of 5 stars

Not Butler's fault - not received within quoted time frame. Down to understandable Royal Mail delay. The cheese was posted on the day requested but delivered next door: the delivery man didn't read t... See more

Company replied

Rated 4 out of 5 stars

Well packed, didn't take long to be delivered, informed of pending delivery all the way through. Haven't finish the cheeses yet, gave some away to our son. Didn't realise most of the Best to eat dates... See more

Company replied

Company details

  1. Cheese shop
  2. Cheese manufacturer
  3. Dairy Products Shop
  4. Farm shop
  5. Food Manufacturer
  6. Food producer

Written by the company

Butlers Farmhouse Cheeses is a true family business based in the heart of rural Lancashire. We combine traditional skills, love and innovation to create specialist and very different British hard, blue and soft cheeses with milk from our own cows and goats.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

657 reviews

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4.7

All reviews

(657)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

Having purchased and enjoyed the Lancashire, the Goats' Cheese and the Blacksticks Blue over several years, we have always been pleased. Recently I had cause to communicate with the company. The Customer Service was EXCELLENT. A short exchange of mails with a real person, no chatbots or other confusing processes, just simple and direct service.
Should you need a smile, pop along to the /about page of their website, that will do the trick.
Thank You to All at Butlers Farmhouse Cheeses.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Cheeses

Straight forward and easy to use website, reasonable prices, quick delivery, lovely selection of cheeses.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

This is one of the best British blue…

This is one of the best British blue cheeses I have ever tasted... and I bought it in Aldi! I'm not a fan of Stilton. I find it bitter. Until now I've always favoured Rochefort from France but I am a convert! Beautifully creamy, it has been open in its packet for 3 days but not dried out. I can imagine it in every way I would have used Stilton. In soup or on our guesthouse cheese board. I really like it and I don't normally shop in Aldi, but I'll be back for more of this marvellous product.

6 August 2025
Unprompted review
Rated 3 out of 5 stars

Large Piece Missing

Bought a piece of Blacksticks Blue and after removing the cardboard sleeve found that a large lump was missing from the 'nose' of the slice (about 2 inches).
Emailed their customer service and received a very bland response.
The cheese tastes OK, but nothing special.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Birthday cheese hamper

I ordered my hamper to be delivered on the 10th July by mistake. I emailed them and asked for it to be delivered on the 14th as this was the closest date to my husbands birthday.
They emailed me back and said no problem.
I let my husband open it on the 15th and wow!! He is thrilled!! The packaging is superb and the contents are amazing.
Thank you.

14 July 2023
Butlers Farmhouse Cheeses logo

Reply from Butlers Farmhouse Cheeses

Hi Sharon. Thank you for your 5 star review.

We are so pleased your husband enjoyed his gift, and that you had a positive ordering experience. We appreciate when customers communicate with us, as all we want is to deliver great cheese to great people.

Rated 5 out of 5 stars

Great tasting products

Great tasting products, good value and easy letterbox delivery …a winner 👍

11 July 2023
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Reply from Butlers Farmhouse Cheeses

Hi Martin. Thank you for your 5 star review.

We are so pleased you had a great experience of ordering through our website, and of course, enjoyed the tasty cheese.

Rated 5 out of 5 stars

Very impressed.

Very impressed.

My wife and I usually have a cheese board when we eat out, and this package was above the standard of any restaurant.

Very nice indeed.

11 July 2023
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Reply from Butlers Farmhouse Cheeses

Hi Adam. Thank you for your 5 star review.

That's part of the mission for our online store. Bringing restaurant quality to the comfort of your home. So pleased you enjoyed.

Rated 5 out of 5 stars

Caution! Very moreish!

Their cheese board and homemade olives are so moreish. Be careful, I nearly finished them all in one sitting!

4 July 2023
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Reply from Butlers Farmhouse Cheeses

Hi Tammy. Thank you for your 5 star review.

The best kind of caution!!! You wouldn't be the first one to finish them in one sitting. I'm speaking from personal experience. So pleased you enjoyed.

Rated 4 out of 5 stars

Cheese was good quality

Cheese was good quality. As it was a gift it would have been helpful to pick a date for arrival rather than despatch.

3 July 2023
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Reply from Butlers Farmhouse Cheeses

Hi Katriona. Thank you for your 4 star review.

We're so pleased your enjoyed your cheese.

Your delivery feedback is really helpful, thank you. The reason we request a despatch date is because if you ask for your cheese to be sent on a certain day, we can say for sure that that’s exactly what will happen! With an arrival date, once our cheese leaves the dairy and is with our courier / delivery partners, delays for any manner of reasons can occasionally happen. We therefore find that dispatch dates work best for the vast majority of our customers.

Hope that explains things Katriona, and thanks for choosing Butlers Farmhouse Cheeses.

Rated 5 out of 5 stars

Excellent delivery time and…

Excellent delivery time and instructions on how to mature the cheese - very much looking forward to seeing what it tastes like after many weeks!

2 July 2023
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Reply from Butlers Farmhouse Cheeses

Hi Rochelle. Thank you so much for your 5 star review.

Cheese is a complex food, and everybody likes theirs differently. The Mature Your Own Blacksticks gives you the perfect opportunity to control this yourself! Hope you enjoy when yours is ready.

Rated 5 out of 5 stars

Butler’s Blue Beacon

I buy the Butler’s Blue Beacon Lancashire (blue) goats cheese. Tesco’s do it. Best served at cellar temperature. It’s delicious, creamy but with an interest brought in by the blue vein, and a hint of steel running through it. Forget Stilton in my view.

6 July 2023
Unprompted review
Butlers Farmhouse Cheeses logo

Reply from Butlers Farmhouse Cheeses

Hi Nicholas. Thank you for your 5 star review.

What a great description! Couldn't have put it better ourselves.

Rated 5 out of 5 stars

Excellent company

Great service and product. Bought a cheese hamper as a gift and the receipient was delighted. Kept informed of delivery updates.

18 June 2023
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Reply from Butlers Farmhouse Cheeses

Hi Lorna. Thank you so much for your 5 star review.

We are pleased to hear your recipient was delighted with their hamper. What a gift to receive! We hope you get to enjoy one yourself, soon.

Rated 5 out of 5 stars

Blacksticks Blue

A chap called Matty at Waitrose in Kenilworth was offering sample tastings of Blacksticks Blue on the deli counter. He was really enthusiastic and seemed to be selling loads of the stuff. When I had a little taste I instantly knew why it was flying out the door. Utterly delicious in every way. And even looks good. Try it. You will not be disappointed.

16 June 2023
Unprompted review
Butlers Farmhouse Cheeses logo

Reply from Butlers Farmhouse Cheeses

Hi Flipper. Thank you for your 5 star review.

We are so proud of our Blacksticks Blue, and it's pleasing to hear you mention it's look. It was created to be striking and theatrical which is all part of the Blacksticks experience. Topped off with a delicious taste. We hope you get to enjoy some more soon.

Rated 5 out of 5 stars

Delivered on time and my 98 year old…

Delivered on time and my 98 year old father was delighted with the quality. Thankyou, I shall use you again.

14 June 2023
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Reply from Butlers Farmhouse Cheeses

Hi Kay. Thank you so much for your 5 star review.

We are most pleased that your father enjoyed his cheese, and we hope he will enjoy some more soon.

Rated 5 out of 5 stars

Perfect Fathers Day gift

Perfect Fathers Day gift, arrived on time and loved the hand written note!

13 June 2023
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Reply from Butlers Farmhouse Cheeses

Hi Jennifer. Thank you for your 5 star review.

We hand-pack every single order with love and care, so we are so pleased you were happy with your gift. I hope your recipient enjoyed their tasty cheese treat

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Fast delivery and the gift set was presented very very well

12 June 2023
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Reply from Butlers Farmhouse Cheeses

Hi there. Thank you ever so much for your 5 star review.

We are so pleased you've had a good experience, and hope to provide you with some more delicious cheese soon

Rated 5 out of 5 stars

Excellent

Excellent product and excellent service with package being delivered on time. I will certainly use them again and highly recommend them.

4 June 2023
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Reply from Butlers Farmhouse Cheeses

Hi Chris, thanks for your 5 star review.

We are so pleased you've had such a pleasant experience as it's what we strive for. We will look forward to supplying your cheesy needs soon

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