EuropaFoodXB Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product selection, explaining that it is very easy to find hard-to-source international favorites directly on the website. Consumers also note that the ordering process is simple, items arrive promptly on schedule, and perishable goods are always securely packaged to stay fresh. However, some people mentioned occasional delivery delays and scheduling issues caused by the external courier service rather than the business itself. A few reviewers also noted occasional frustrations regarding high shipping prices or minor inventory discrepancies upon receiving their parcels.

What people talk about most

Product

Consumers find product quality to be exceptional, expressing great satisfaction with the wide range of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting promptness and careful... See more

Quality

Customers consistently note positive experiences with quality, highlighting the great clean taste of the... See more

Order

People report high satisfaction with the ordering process, highlighting that it is very easy to use and... See more

Service

Customers had positive experiences with service, highlighting that everything went smoothly and communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, fantastic food, well packaged and delivered within the time frame given. Goods are more expensive than in France (understandably), but it will always be cheaper than going to France.... See more

Rated 5 out of 5 stars

I was so excited when I found my favourite non Uk items available at a competitive price . My first order had 3 items missing as they were not in stock for my delivery date. Quality of everything and... See more

Rated 5 out of 5 stars

Great trader with a wide range of products available on the website. Ordering is easy and delivery costs are reasonable. Some products are quite expensive, but to get things here in the UK that are... See more

Company replied

Rated 5 out of 5 stars

Had a good experience with my first order to EuropaFood's online store. There was an issue processing my payment, but they phoned and resolved it. The jars of coffee I ordered were extremely well pack... See more


Company details

  1. Supermarket
  2. Dairy Products Shop
  3. Food products supplier
  4. Italian Food Shop
  5. Wholesale Food Store

Written by the company

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(438)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yet again Europa does it again

Yet again Europa does it again. Delivered on time and no damage. Great naturally sparkling mineral water. Vichy St Yorre is my favourite mineral water. Very fine bubble. Very refreshing

1 August 2026
Unprompted review
Rated 5 out of 5 stars

First time of using Europafood

First time of using. I was searching online for a particular brand of French wine you cannot buy in a UK supermarket and came across this website. They had the wine available for UK delivery. I ordered it and specified a date for delivery. I received good communication throughout the process and the package was delivered exactly when promised. There were various delivery company options and I chose the one I trusted (not the cheapest). Very happy with the whole process. I will be a repeat customer.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some squashes which are no…

Ordered some squashes which are no longer available in Uk stores, price was good and delivery excellent, items well packaged and arrived on agreed day.
Will definitely be purchasing more in the future.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fantastic food, and everything was well packaged and delivered within the promised timeframe. The Lindt 100% Cacao chocolate is absolutely delicious too—I highly recommend it!

14 July 2026
Unprompted review
Rated 1 out of 5 stars

I used them in the past and the…

I used them in the past and the delivery was about £9 now it is £20 which is a complete rip off, I called them and they told me that the prices were set by the courier but the very same courier charges only £6 something with another French food company based in the Uk, so I don't understand why Europafood charges £20? Not honest!

13 July 2026
Unprompted review
EuropaFoodXB logo

Reply from EuropaFoodXB

Thank you for your feedback. Unfortunately, we are unable to identify which order or delivery location your review refers to.
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Our delivery charges are displayed clearly on our website before an order is placed, allowing customers to see the exact cost before completing their purchase.
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Delivery prices are not the same for every retailer, as each business has different agreements with different courier companies. Much like utility or insurance providers, shipping contracts and costs vary from one company to another.
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We do not apply delivery charges arbitrarily. A delivery charge of around £20 would only apply in specific circumstances, such as Saturday deliveries, deliveries to the Republic of Ireland, certain remote postcodes, or particularly heavy consignments (typically over 26 kg).
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Our delivery service includes next-working-day shipping where available, professional protective packaging, and temperature-controlled packaging for chilled products to ensure goods arrive in the best possible condition.
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For these reasons, we believe your review may be based on a misunderstanding of how courier pricing works. If you could contact our customer service team with your order number, we would be happy to review your order and explain the delivery charge in detail. We always aim to be transparent and fair with all our customers.

Rated 5 out of 5 stars

Yet another order successfully arrived

Yet another order successfully arrived, well packed as usual and great BBE dates. Automatic discounts are applied now each time I order and the product range is great for my needs. I find the pricing competitive and there is always something new to consider. Great to order quality food at affordable prices

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Best place for continental shopping

Between the produce on offer, to the wonderful customer service, I was really pleased with my first order with EuropaFoodXB. I'm really looking forward to purchasing with them again very soon!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

St Yorre is the best

As usual on time and well packed
St Yorre really is the best naturally sparkling mineral water. Fine bubbles fresh mineral taste with a light salty flavour finish

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I needed some Grenadine and could not find it anywhere…

I needed some Grenadine and simply could not find it in any store near me. I then went online and searched for it nationally. Still couldn't find it anywhere. Then called EuropaFoodXB and, hey presto, a completely pleasant human being saying, "Yes, of course, no problem - how many litres do you want?" They then delivered the Grenadine to my home the following day. No fuss. No bother. Just perfect!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company & experience

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once you've had a Loué chicken you won't want to go back! I used the Click and Collect service at the Paddingotn branch and staff there were friendly and courteous.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

The range of foods is excellent

The range of foods is excellent. So difficult to decide what to buy. Quality is very good. Ordering is very easy. My only gripe is with the courier DHL. My last order,which had cheese and sliced meat,was delivered 2 days late. Useless to nominate a date when the courier can’t comply. I have no complaints about EuropaFood,just the courier.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

The parcel arrived in time

The parcel arrived in time, well packed.
Very good variety of products.
Good quality

22 May 2026
Unprompted review
EuropaFoodXB logo

Reply from EuropaFoodXB

Thank you for your kind review. We are delighted to hear that you were happy with your order. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Great trader with a wide range of…

Great trader with a wide range of products available on the website. Ordering is easy and delivery costs are reasonable.
Some products are quite expensive, but to get things here in the UK that are generally unavailable means that it's well worth it.
Highly recommended.

21 April 2026
Unprompted review
EuropaFoodXB logo

Reply from EuropaFoodXB

Thank you for taking the time to leave a review. We are pleased that you feel the unique selection makes it worthwhile. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Great company

Great company, responsive customer service. Would highly reccomend.

27 April 2026
Unprompted review
EuropaFoodXB logo

Reply from EuropaFoodXB

Many thanks for your feedback. Providing excellent customer service is very important to us, so we are delighted to hear that we met your expectations.

Rated 5 out of 5 stars

Great company happy with product

Very happy with this company. Got the item we wanted on time, and in perfect condition. Will be repeat customers soon

25 April 2026
Unprompted review
EuropaFoodXB logo

Reply from EuropaFoodXB

Thank you for your kind review. We are delighted to hear that your order arrived on time and in perfect condition. We truly appreciate your support and look forward to welcoming you back as a customer soon.

Rated 3 out of 5 stars

The product was excellent, but delivery poor

The product was excellent, but delivery was poor. I paid more for DHL, but unfortunately they seem to have been acquired by Evri. My parcel was two days late and you have to be in for it, so that was three days hanging around. I'll go to the shop next time or try a different courier / supplier.

10 April 2026
Unprompted review
EuropaFoodXB logo

Reply from EuropaFoodXB

Dear Customer,

Thank you for your feedback. I am pleased to hear that you were happy with the product, and I am sorry that the delivery experience did not meet your expectations.

We understand your frustration regarding the delay. Please note that we no longer work with Evri and currently offer a choice of alternative delivery carriers. If you decide to order from us again in the future, you are welcome to select a different courier option that may better suit your needs.

Thank you again for taking the time to share your experience.

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