BonneBouffe Reviews 

332
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the remarkably careful packaging that keeps delicate items safe and in pristine condition during transit. People also love the outstanding product quality, especially noting the authentic ingredients and the wide selection of items that are hard to find elsewhere. Some reviewers were not happy with occasional product flaws, noting specific issues such as damaged items, bruised produce, or unexpected quality defects. A few consumers also mentioned receiving goods with minor packaging shortcomings or items that did not meet their usual expectations.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection, praising the availability of... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the exceptional and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting rapid next-day arrivals... See more

Service

Clients share positive opinions on service, consistently praising the fast dispatch and exceptional quality.... See more

Order

Customers had positive experiences with order processes, consistently praising the swift dispatch times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived on time and in one piece which is handy considering it was bottles of wine. Again the large and heavy box came with fabric carrying straps which the delivery driver commented on positiv... See more

Company replied

Rated 5 out of 5 stars

Authentic, quality ingredients through and through, fast delivery, couldn't ask for more. So good to get these sort of ingredients outside restaurant kitchen supplies. Loved using them, look forward t... See more

Rated 5 out of 5 stars

Superb delivery, very fast and efficient. I ordered my beautiful flour and fresh yeast 1 day and had my delivery within 1 day ! That's amazing 👏 🤩. And can I just say, the flour is beautiful, it... See more

Company replied

Rated 5 out of 5 stars

A product that stirred me into trying to make a flammenkueche must be good. Result was okay, probably because I'm tuned to pizzas. Enough dough for two more attempts. Delivery was fast and packaging... See more


Company details

  1. #18 of 60 best companies in Food products supplier
  2. #13 of 47 best companies in Catering food and drink supplier
  3. #5 of 9 best companies in Cheese shop
  4. #16 of 54 best companies in Confectionery
  5. #2 of 3 best companies in Dairy Supplier
  6. #15 of 76 best companies in Online Food Ordering Service

Written by the company

At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online


Contact info

4.8

Excellent

TrustScore 5 out of 5

332 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(332)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What excellent service

What excellent service ! Everything I have bought from BonneBouffe has been first class. The products, particularly fresh produce, arrive in excellent condition, expertly packaged and on time. Obviously this indicates a knowledgeable and caring company with considerable emphasis on customer service.
Many thanks and I look forward to my next delivery of Roscoff onions !
John Stanton

28 July 2026
Rated 5 out of 5 stars

Super fast service

Super fast service, items well packed and excellent quality. My go to supplier for a wide range of continental and deli products. The French onions are superb. Love this business. Thank you.

27 July 2026
Rated 5 out of 5 stars

SPOT ON.

As ALWAYS excellent products in perfect condition, my only concern was that the post office promised delivery of my order on Saturday the 1 August between the hours of 11-15 to 1-15 .Despite being at home all day with the door open nothing,no notification from the post office and no note to explain or give me more information as to when I could expect delivery !but this is the problem with the Post office. As usual YOUR service was exemplary,I will be in contact with you for my next consignment very soon. Regards Steve😀👩‍🍳

27 July 2026
Rated 5 out of 5 stars

Authentic, quality ingredients

Authentic, quality ingredients through and through, fast delivery, couldn't ask for more. So good to get these sort of ingredients outside restaurant kitchen supplies. Loved using them, look forward to doing more with them! Thank you, Bonne Bouffe

27 July 2026

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