Turner's Pies by Post Reviews 

8,908
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,008 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste and exceptional quality of the meat pies, noting that the pastry melts in the mouth and contains generous fillings. People also appreciate the smooth online ordering process and the reliable, well-packaged delivery services that keep items fresh. Some reviewers were not happy with specific product flavors or fillings, mentioning bland options like the gluten-free selection or unexpected tastes in certain quiches. A few other people also felt that certain items had smaller portions or experienced minor delays in delivery updates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing the pies as delicious, full of meat, and... See more

Quality

Reviewers mention positive feedback about quality, praising the delicious taste and generous, meat-filled... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick, efficient, and... See more

Order

Users describe positive interactions with order, highlighting the simple and straightforward online ordering... See more

Service

Customers consistently note positive experiences with service, highlighting quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt delivery at 0810 by DPD on an extremely hot day ... Package was chilled & in pristine condition. Exceptional Quiche, Sublime Sausage Rolls & Turners Pies Cumberland Scotch Eggs don't rattle... See more

Company replied

Rated 5 out of 5 stars

Delicious pies full of meat never had any fat or gristle in them and I have been buying them for over 30 years. Originally from their first little shop in Bognor Regis and now by post as I have moved... See more

Rated 5 out of 5 stars

High quality pies and sundries. Turner’s Pies are my number one choice. Whether meat or fruit I highly recommend these pies. I love the sausage rolls that can be added to your order under sundries. Be... See more

Company replied

Rated 5 out of 5 stars

The pies are excellent but only buy as an occasional treat as expensive in my opinion. I treated Family to the four fruit pie pack which went down well. The delivery was excellent and pies were very w... See more


Company details

  1. #11 of 76 best companies in Online Food Ordering Service
  2. #6 of 45 best companies in Bakery
  3. #10 of 47 best companies in Catering food and drink supplier
  4. #3 of 40 best companies in Grocery delivery service
  5. #3 of 43 best companies in Meal Delivery
  6. #2 of 5 best companies in Pie shop

Information provided by various external sources

Turner's award-winning pies. Based in West Sussex since 1933, our award-winning products are baked daily, from scratch using only the finest ingredients. Freshly baked pies, nationwide, directly to your door with Pies by Post.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(8,908)

964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great pies with lots of filling

Great pies with lots of filling. The best ones we have ever come across. Always delivered on time, and very promptly after placing the order. They taste better than I can make them- and much easier to prepare. Carry on the great business!!

20 August 2026
Rated 4 out of 5 stars

The food is excellent and certainly…

The food is excellent and certainly worth the cost. However, I have awarded four stars as I was somewhat disappointed on this occasion. I selected one of the special offers and added the permitted extras. Although my order came to just under £60, the system did not allow me to include anything further to reach the £60 threshold required for free postage.

17 August 2026
Rated 4 out of 5 stars

I have 3 orders from this company

I have 3 orders from this company, would recommend these pies etc to anyone who wants to give them a try they are very filling, would of given 5 stars but the delivery company let them down and left them outside, other than that outstanding.

19 August 2026
Rated 5 out of 5 stars

Great pastry

Great pastry, lots of filling and delivery spot on. We are fussy about our pies and these are the best we've had for a long time. We have about 2 deliveries a year and freeze them very successfully.

12 August 2026
Rated 5 out of 5 stars

A great experience

We've been a customer for over a year now and we've never been disappointed. Any queries we've had were responded to effectively and amiably. Our experience this time was no different even though we were wary of the change in delivery provider. The Pies are as lovely as ever and more welcoming as Autumn approaches. Thoroughly recommended.

18 August 2026
Rated 5 out of 5 stars

Regular customer

I've been ordering regularly now for about a year or so. Made all the difference to dinners. Having tried a number of the fillings I can say each one has been beautifully prepared and surrounded by the most luxurious pastry.

I have stuck with my favourite beef pies for a while as I tend to go through phases. The recent order was super as always. All the pies I have had have been scrummy, easy to order and delivered pronto. Better than any I can get at supermarket. It is like having a pie shop around the corner really.

Customer service has been outstanding on the rare occasion I had a query.

And Turner's Pies By Post recently sent a questionnaire to ask a number of questions to customers about future ordering requirements so they value customer feedback highly.

Strongly recommend.

17 August 2026
Rated 4 out of 5 stars

Excellent quality pies and so tasty

Excellent quality pies and so tasty! Some delivery issues the last couple of orders. Seems to work to a 48hr window and not always able to be in for 2 whole days in a row. Not really a criticism but I need to think how to work round this.

10 August 2026
Rated 5 out of 5 stars

Best pies ever

Delicious pies full of meat never had any fat or gristle in them and I have been buying them for over 30 years. Originally from their first little shop in Bognor Regis and now by post as I have moved to Cheltenham and now get them delivered by their courier service. Highly recommended

12 August 2026

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