The Cinema Society Club Reviews 

285
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic discounts on ticket prices, noting that these savings make regular family trips and cinema outings much more affordable and accessible. People also find the platform very easy to navigate and consistently appreciate the straightforward process required for obtaining and redeeming these valuable vouchers. However, some customers also noted unexpected extra fees or occasional issues with redeeming voucher codes directly on external cinema websites. A few reviewers felt that after factoring in various upgrade costs, the total expenses ended up higher than buying tickets directly, leading to some frustration.

What people talk about most

Price

Clients share positive opinions on price, highlighting that the platform offers significant savings and makes... See more

Discount

Customers consistently note positive experiences with discount offers, highlighting genuine savings that make... See more

Value for money

Consumers find value for money to be positive, regularly highlighting fantastic discounts that make cinema... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is straightforward,... See more

Website

People report ambiguous experiences with website, as opinions on the platform are heavily divided. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tickets were less than half the price of the cinema price. For a Saturday too which normally most places don’t do. Got recliners as no ‘normal’ seats in that particular showing which would normally co... See more

Company replied

Rated 4 out of 5 stars

Easy to book for my nearest cinema. Usually good savings to be had on ticket prices. Occasionally it's not got savings for a big release or IMAX etc. However we usually save a few quid per person each... See more

Company replied

Rated 5 out of 5 stars

It is so simple to get the ticket for the cinema and any food or drink package - pay through the Cinema Society. Soon after a voucher no is sent that you just put in when ordering your tickets from yo... See more

Company replied

Rated 5 out of 5 stars

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and... See more

Company replied


Company details

  1. Cinema
  2. Discount Store

Written by the company

Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public.  Please email us for details.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(285)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great cinema discounts

Great group to be part of. I regularly save up to 40 percent on the cost of tickets for friends and family, though I personally have Odeon Limitless so don't buy tickets for myself. Highly recommended!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

great customer service

i always use cinema society to buy my membership cheaper but then the odd ad-hoc ticket when i take someone with me. this time round what with the upgrade fees my cinema charged (it is so complicated to work out!) for the voucher, it would have actually been cheaper to buy the ticket from the cinema. i emailed for the price guarantee and demonstrated this with screenshots, i had a response outside of working hours (!) which agreed and the refund was processed pretty much immediately. great service

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Evening Cinema Treat

Easy and fast way to buy cinema tickets. The bonus of discounted prices too!

25 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate you taking the time to leave a great review, Lisa! We're glad to hear that you find the process straightforward and are enjoying the discounts. We hope you continue to benefit in the weeks, months and years ahead.

Rated 5 out of 5 stars

Really straightforward booking

Really straightforward booking. Great prices. Received vouchers quickly. Excellent service

23 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your lovely review, Jayne! We're delighted to hear that you're enjoying our service and the great savings available on your cinema trips. Thank you for being a valued member, and we hope you continue to enjoy all the fantastic releases still to come!

Rated 1 out of 5 stars

Received a discount with as a benefit…

Received a discount with as a benefit with my job, paying for the discount actually charges you more in the end than just buying a ticket normally

23 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi John, we're sorry to hear this and it doesn't seem right - we have a Price Guarantee in place to ensure you're not paying more than a standard ticket price, so (if you haven't done so already) please get in touch directly with our customer services team at cinemasocietyclub@wearespark.com with your full name and order name, and we'll be able to assist from there. Many thanks.

Rated 5 out of 5 stars

Good discounts linked to smooth…

Good discounts linked to smooth siftwarey

21 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your positive review, Hugh! We’re delighted to hear that you’re enjoying our service and our discounts, and we hope you continue to make the most of all the fantastic cinema releases coming your way.

Rated 5 out of 5 stars

Honestly is a really good app

Honestly is a really good app, I don’t remember last time I bought ticket without cinema society. Is really easy get your ticket discounts !

21 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your time to leave this great review, Refri! We're delighted to hear that we're always a part of your cinema ticket buying process and it's a pleasure to cut those costs for you.

Rated 5 out of 5 stars

Great experience

Great experience. Always pick up good cheap tickets.

20 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your lovely review, Carlie! We're glad to hear that you are taking advantage of our discounted tickets, we hope you continue to benefit on all the fantastic releases to come.

Rated 1 out of 5 stars

I ordered tickets for the odeon in Epsom.

I ordered tickets for the odeon in Epsom but with their admin fee it was actually 1p more expensive per ticket than I would have paid just going direct. This isn’t advertised when ordering, be careful when ordering through cinema society you may end up paying more and having more hassle!

19 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Samantha, we're sorry to hear that you feel you have had a bad experience. We have a Price Guarantee in place ensuring you never pay more when using our service.

So please pop us an email with your full name and order number to cinemasocietyclub@wearespark.com and we'll be able to assist from there. Many thanks.

Rated 5 out of 5 stars

Excellent savings for tickets and food…

Excellent savings for tickets and food would highly recommend 🙌

18 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your brilliant review, Jonathan! We're glad you're enjoying our savings on cinema tickets and discounts on food. We hope you continue to benefit in the months (and years!) ahead.

Rated 5 out of 5 stars

Great service

Great service, great discounts and always easy to book a cinema ticket and redeem.
We have enjoyed the cinema more since being able to buy from cinema society club.

10 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate you taking the time out to leave us a fantastic review, David! We're delighted to hear that our savings have allowed you to visit the cinema more often, and with big releases always around the corner, we hope you continue to benefit on all your cinema trips ahead.

Rated 5 out of 5 stars

Great savings and easy to use

14 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave a great review, Sujit! We're glad that you are enjoying our savings and like how easy the service is to use. We hope you continue to benefit on all the fantastic big screen releases ahead.

Rated 1 out of 5 stars

Save your time and money

Save your time and money. I bought cinema vouchers through an employee discount and after spending that much time getting the vouchers which cost me £20,58 for 2 tickets. I still had to pay an additional £12 on the cinema website which they don’t tell you about so in total I only saved less than £2,5.

15 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Hanadi, we're sorry to hear that you feel you had a bad experience. The £12 you paid would have been upgrade fees to the cinema itself, for premium seating or special screen types. As you can see, there is still a saving, but it isn't as considerable than what it would have been for a standard showing, with standard seating.

We hope you haven't completely lost faith in us and will consider using us again in the future. Many thanks.

Rated 5 out of 5 stars

Awesome

Awesome, been using the cinema vouchers for a number of years now, always great savings !

14 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your great review, Paul! We are happy to hear that you have been enjoying our savings for a number of years, and with the cinema outlook looking even better in the months (and years) to come, we hope you continue to benefit from our cinema discounts.

Rated 5 out of 5 stars

This site is so easy to use and with…

This site is so easy to use and with the discount it makes it possible for me to visit the cinema regularly

13 August 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave a great review, Georgina! We're delighted to hear that our discounts are enabling you visit the cinema regularly, and with such incredible releases in cinemas (and to come), we hope you continue to make great savings with us.

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