The Cinema Society Club Reviews 

312
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic discounts and great savings on cinema tickets, which helps families enjoy regular movie trips without overspending. Consumers also note that the platform is very easy to navigate, offering a smooth and straightforward process for purchasing and applying vouchers. However, some reviewers were not happy with hidden costs or upgrade fees, noting that using vouchers occasionally made tickets more expensive rather than providing actual savings. A few people additionally described unexpected difficulties when trying to get codes to work properly on external cinema websites, resulting in frustrating delays.

What people talk about most

Price

People report positive experiences with price, noting that tickets are frequently much cheaper than buying... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising fantastic discounts and... See more

User experience

Users describe positive interactions with user experience, noting that the platform is easy to navigate,... See more

Website

Consumers find website satisfaction is high, noting that the platform is easy to use and very clear for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tickets were less than half the price of the cinema price. For a Saturday too which normally most places don’t do. Got recliners as no ‘normal’ seats in that particular showing which would normally co... See more

Company replied

Rated 5 out of 5 stars

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and... See more

Company replied

Rated 4 out of 5 stars

Easy to book for my nearest cinema. Usually good savings to be had on ticket prices. Occasionally it's not got savings for a big release or IMAX etc. However we usually save a few quid per person each... See more

Company replied

Rated 5 out of 5 stars

My user experience is great. I am a member since 3 years and I always get my cinema tickets using The Cinema Society. Simply because of discount and no hidden charges or delivery fees. Instead of payi... See more

Company replied


Company details

  1. Cinema
  2. also in
  3. Discount Store

Written by the company

Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public.  Please email us for details.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(312)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The website is v/straightforward and…

The website is v/straightforward and easy to pick your cinema and discount. Good to save the money as well!

4 November 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your great review, Dave! We're glad to hear that accessing your discounts has been a simple process and that you're enjoying our discounts.

Rated 5 out of 5 stars

Great company

I have used the cinema society many times now to book cinema seats. The savings are great and so easy to use the site and then book cinema tickets. I use it to take my grandchildren to the cinema and as a pensioner the savings help me do that

29 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your glowing review! It's great to see that our savings have allowed you to spend more quality time with your grandchildren at the cinema! This is what we're all about and we are glad you are taking full advantage of our service.

Rated 5 out of 5 stars

Fantastic.

Fantastic.

30 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your review, FJ! We're glad you're enjoying our service.

Rated 5 out of 5 stars

I love The Cinema society

I love The Cinema society. I always use them to get cheaper tickets for my local Reel cinema. The website is easy to use. The codes are easy to enter into the Reel website when booking. I've saved so much money through using them. It means I can often take one of my son's friends with us as it's cheap enough for them to come too. Thank you The Cinema Society!

28 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Amazing review, Claire! Thank you. It's great to have you on board and it's fantastic to hear that our discounts have allowed more of you to benefit on those big screen trips too. With some incredible releases ahead as we build towards Christmas, we look forward to helping you save on all that is to come.

Rated 5 out of 5 stars

One of my favourite sites

One of my favourite sites. Always manage to get VIP seats much cheaper. It is quick and easy to get the codes.

26 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your positive review, Farhad! It's great to see that you're getting considerable savings even with seat upgrades. We hope you continue to benefit from our service.

Rated 5 out of 5 stars

A rare perk that genuinely appeals to employee

We have been using The Cinema Society as part of our employee benefit program, and it has been widely appreciated across our entire team. It is one of those rare perks that genuinely appeals to everyone, and the positive feedback we've received has been fantastic.
From an employer’s perspective, the platform is incredibly straightforward to manage, and the return on investment has been exceptional. It provides a high-value, tangible reward for staff that boosts morale without breaking the budget.
If you are an employer looking to enhance your benefits package with something your team will actually use and love, I highly recommend considering The Cinema Society.

26 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for this incredible review Ankit. It's so good to hear that our cinema benefits are popular and well received by your staff.

Rated 5 out of 5 stars

Great experience with the Cinema Society

Great experience with the Cinema Society over the years. Tickets are cheaper and it works really easily. I recommend it.

24 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for being a loyal customer over the years and for sharing your experience of using The Cinema Society. We hope you continue to make great savings.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service; support provided quickly and helped with issue. Love using this website to support access to the cinema - easy to use and great offers!

21 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you Nicola, we're always happy to help!

Rated 5 out of 5 stars

Excellent website

Excellent website, my partner and I always save money going to Cineworld. Would recommend the site.

15 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave a great review, Carol! It's fantastic to hear that you and your partner are taking advantage of our discounts and we hope you continue to benefit on all the amazing releases ahead.

Rated 5 out of 5 stars

What a great benefit being able to buy…

What a great benefit being able to buy these cinema tickets at half price or more .So simple to purchase and use and I get to have fun spending time with the family too a win win for all of us.

19 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you so much for the lovely review, Anne! We’re delighted to hear that you're making considerable savings on cinema trips using our service and getting more quality time with the family as a result - that’s exactly what we’re here for!

Rated 5 out of 5 stars

CSB were really helpful when I had made…

CSB were really helpful when I had made an error with the no. of tickets I purchased and gave me an immediate refund. Really appreciated it.

6 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your great review, Mathew! We are glad to be of assistance, and we hope you continue to enjoy all the savings we have to offer.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

I contacted The Cinema Society after purchasing two ODEON vouchers and then realising they weren’t quite what I had expected when making the booking.

Their customer service was excellent. They responded very quickly, explained how the vouchers and their savings guarantee worked, and when I decided I would rather cancel, they cancelled both unused vouchers and issued a full refund without any fuss.

Really helpful, friendly and efficient service. Thank you!

4 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your great review, Wajid! We’re delighted to hear that our customer services team were able to assist you swiftly, and we really appreciate you taking the time to recognise their support. We hope you’ll be able to enjoy more of our savings in the future.

Rated 5 out of 5 stars

The discounts are generally quite good…

The discounts are generally quite good for my local cinema, and the occasional additional offers make it even better value. I have always used the cinema society for cinema tickets.

4 October 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your glowing review, Hamira! We're happy to hear that you're taking advantage and getting great value from your cinema visits.

Rated 5 out of 5 stars

Good value

Good value. Easy to access. Straight forward payment. Easy to use at cinema. Makes it possible for us to go out. Couldn't afford it otherwise.

30 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your kind review, Lynne! It's amazing to hear how our discounts have helped make cinema trips that little bit more affordable for you. It's great to have you part of our club and we cannot wait to see you benefit on all the fantastic releases to come.

Rated 4 out of 5 stars

Fantastic value

Fantastic value and has meant that I go to the cinema a lot more frequently than without it. My friends and family always appreciate the discounts I get.

9 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for taking the time to leave a great review, Steve! We're happy to see that our cinema discounts are allowing you to get to the cinema more often, and with friends and family too - this is what we're all about and it's a great to hear! We look forward to helping you save on all your future cinema trips ahead.

Rated 5 out of 5 stars

100% recommend

I have used them so many times and never had any issues whatsoever and super easy to use - I 100% recommend 👌

29 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your fantastic review, Laura! We hope you continue to benefit on all the fantastic big screen releases that are still to come this year, and all that is ahead in 2027.

Rated 5 out of 5 stars

Great prices compared to just buying…

Great prices compared to just buying from the individual cinemas

26 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your brilliant review, Alex! We're glad to hear that you are talking full advantage of our cut-priced cinema offering. We hope you continue to benefit over the months (and years!) to come.

Rated 5 out of 5 stars

very swift response with positive…

very swift response with positive outcome

24 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate you taking the time to leave a positive review! We hope you continue to benefit from our service on all the great new releases ahead.

Rated 1 out of 5 stars

Twice this company took money for…

Twice this company took money for invalid codes and am still awaiting refunds!

The ticket price of £8.49 is same regardless of buying £5.09 voucher!!!

Steer clear

23 September 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Michelle, sorry to hear you've had trouble using our vouchers. Although both codes were checked as working, we've refunded you in full as discussed by email. We hope you'll still be able to benefit from our savings in the future, and as always, we're always available to answer any questions at cinemasocietyclub@wearespark.com. Many thanks.

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