Just received package with used Sennheiser GSX1200 external sound card from CGX and I'm very pleasantly surprised. The description mentions that the unit is used and has some scratches, but I found no... See more
Company replied
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Review summary
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Accrington store absolutely brilliant. I bought a MacBook which shortly after developed a fault , it was no trouble for the store , they sent it away for repair and kept me up to speed through the pro... See more
Company replied
First time ordering from CGX I bought a PS5 reason i chose these they was cheaper than similar sites and auction sites. PS5 they gave a cat B rating, the console & remote are immaculate like brand new... See more
Company replied
Never, EVER bother to write reviews usually, but wanted to come on here to say what a fantastic experience my husband and I had at the Middlesbrough store last week. First time selling an item at a st... See more
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Company details
- #49 of 73 best companies in Mobile Phone Shop
- #79 of 93 best companies in Computer & Accessories store
- #13 of 16 best companies in Shopping outlet
- #19 of 21 best companies in Second-hand Computer Shop
- #7 of 7 best companies in Used Game Shop
Written by the company
We sell a large range of new and used items at great prices. Our buyback service also enables you to get cash for your items when you need it, without getting rid of them for good. Customer service is always at the forefront of what we do, and our well-trained staff are always on hand to answer any questions you might have. We’re rapidly expanding across the U.K. so if we aren’t already in a town near you, we won’t be far away!
Contact info
United Kingdom
- info@cgxuk.co.uk
- cgxuk.co.uk
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Delivered well wrapped and in good…
Delivered well wrapped and in good condition. Quick delivery as well item seems to be in good condition but will know better after two or three discharges. Very happy at present.
7 March 2026
Reply from CGX UK
Hi Gordon, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Malcolm, thank you for your 5* review.
Steve
Excellent customer service
28 February 2026
Reply from CGX UK
Hi Samuel, thank you for your 5* review.
Steve
Haven’t sent item, no communication
It has been 4 days since I purchased an item and there has no been update through the tracking, Royal Mail saying that they are still expecting it. Have sent an email and also tried to call but no answer, bought an item recently from CEX and that came in 2 days, they might cost more but at least they send your item on time, I very much doubt I’ll use this company again.
9 March 2026
Unprompted review
Reply from CGX UK
Hi Luke, can you please send your order number to steve@cgxuk.co.uk and I will be able to look into this for you.
Steve
Camera arrived as promised and was…
Camera arrived as promised and was priced at a very good price.
5 March 2026
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
Highly recommend them
I bought an angle grinder, shipping was fast and it was really well protected with how they packaged it. the only issue is there was no tracking.
the grinder I received was in really good condition and the images on the website were very helpful. Highly recommend them.
3 March 2026
Reply from CGX UK
Hi Sam, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Keith, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Tommy, thank you for taking the time to leave a review.
Steve
Prompt delivery very good service
Excellent service from seller exactly has described. Grandson very pleased.
27 February 2026
Reply from CGX UK
Hi Susan, thank you for your 5* review.
Steve
Ordered something a week ago and…
Ordered something a week ago and apparently it's been with the royal mail for the last 6 days. You'd be quicker going to eBay lack of communication from the store too..
27 February 2026
Reply from CGX UK
Hi Chris, apologies Royal Mail has taken so long to deliver your order.
Regards
Steve
Free Delivery that is NOT free
Although the seller advertised free delivery, the item was held by Royal Mail delivery service because the seller did not pay for its delivery. I now have to go pay and collect the item from the local delivery office.
21 February 2026
Reply from CGX UK
Hi, please accept our apologies for this error, the store that sent you your order will contact you today to sort a resolution out with you.
Steve
Reply from CGX UK
Hi Mick, thank you for your 5* review.
Steve
Bought a lovely samsung s24 ultra..
Bought a lovely samsung s24 ultra..
Was in mint condition.
Fast delivery too.
Will buy again..
5 March 2026
Unprompted review
Reply from CGX UK
Hi Douglas, thank you for your 5* review.
Steve
I bought a faulty laptop
I bought a laptop, only to discover it didn't charge.
I tried several charging cables. I took it to the PV repair shop. A few days later they told me that the port was faulty. However fixing the port won't promise if the battery was dead. I contacted CGX. They said that they wouldn't sell faulty PC. I was offered to return the PC, without a number to create the label. They deleted the link.
Bad service
28 January 2026
Reply from CGX UK
Hi Jackie, the store that sent you your order will contact you today.
Steve
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
They sold me a battery that doesn't…
They sold me a battery that doesn't work and im trying to contact them and they won't answer.
24 February 2026
Reply from CGX UK
Hi Jaeger, someone will contact you today regarding your order.
Steve
Honest descriptions and fast dispatch
Honest descriptions and fast dispatch. Very quick to respond to email questions. I’d definitely recommend them.
18 February 2026
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
Does the job well
Bought Wii party, fair price for a rare game, works perfectly, and they even had free delivery which was still pretty fast.
23 February 2026
Reply from CGX UK
Hi Quandale, thank you for your 5* review.
Steve
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