DR

Drew

United Kingdom

Reviews

Review of Symprove


Rated 1 out of 5 stars

After gastric bypass surgery my…

After gastric bypass surgery my consultant recommended this brand to me as a replacement for the probiotics I was using.

When I started taking this I noticed a number of things. I would have this constant acidic feeling in my stomach that I interpreted as feeling hungry or thirsty, my toilet would absolutely stink I'd have to use Salaway 1 Drop to try and manage the smell. It was like I was doing cowpats in the toilet as in mountainous levels of stool. I'd sit on the sofa and after a few days it would smell like I'd gone to toilet on the sofa. Yes some of this can be attributed to post surgery changes.

After some research my wife and I came across something called SIBO (Small Intestinal Bacteria Overgrowth) which I'm convinced is what's happened to me. All the bacteria backing up in my small intestine and this stuff making it much worse and adding more and more. I had to start washing my butt with Hibiscrub daily to try managing it

Once I stopped taking Symprove suddenly the constant acidic feeling stops and I can actually tell if I'm feeling hungry or thirsty, my toilet stopped smelling absolutely awful, my stool also become more normal and the build up on the sofa also stopped. My stool started to take on a more normal consistency too. Again, some of this can be attributed to gastric bypass surgery but to live in fear about how bad the smell is/have to spray my sofa with industrial grade sprays from B&Q to deal with the smell it's not normal

On top of that I saw I can get a better deal on Symprove via the their site rather than say Holland&Barrett. So I started the 3 month trial. During that month we figured out it was the probiotics causing my issues to I went to cancel. But I can't cancel online, Symprove forces you to ring them but only weekdays. I'm thinking it'll be a long, tedious phone call but no it's a 30 second phone call. Absolutely time wasters for something that could easily be done online

Avoid this stuff.

20 July 2026
Unprompted review

Reply from Symprove

Hi Drew, we're so sorry to hear that you've had this experience and appreciate how hard those symptoms would have been. We understand how challenging ongoing digestive symptoms are, particularly following gastric bypass surgery.

As everyone's gut health is unique, digestive symptoms can change for many different reasons, including underlying health conditions, surgery, diet, medications and other factors. For this reason we're unable to comment on individual experiences or determine the cause of symptoms without a full medical history and an understanding of each case, but this would be something you could discuss with your healthcare professional if you wanted to explore further.

We're also sorry to hear about your experience with our cancellation process. We value this feedback and will ensure it's shared with the relevant team as we're always looking for ways to improve our customer experience.

Review of Affiliated


Rated 5 out of 5 stars

A lot of my wardrobe is neutral

A lot of my wardrobe is neutral, earthy tones so the shorts and hoodies fit perfectly into my style. Material feels very nice and fits well. Didn't have any issues when ordering and received emails updating to the status of the order

13 July 2026
Unprompted review

Reply from Affiliated

Hi,

Thanks so much for taking the time to leave us a review.

We're pleased to hear our shorts and hoodies fit your style, and that you're happy with the fit and quality of the material. It's also great to know the ordering process and updates went smoothly.

We appreciate your support.

– Affiliated Team

Review of PRESS Healthfoods


Rated 1 out of 5 stars

Avoid

Recommended by my dietician after gastric bypass surgery. I wouldn't feed these meals to a dog.

Meals arrived with one ice pack that was mostly melted so the packaging was soggy. The packaging itself seems designed by someone with zero imagination and the microwave instructions are vague and useless

For all the claims of high protein high quality meals, the chicken tastes like they found the lowest, saltiest quality chicken possible and somehow all the components of the meals seem congealed. The risotto looks like someone threw up in the bowl and left it to solidify. The meals made me feel sick and I threw the remaining ones away as I wouldn't want to subject anyone else to these "meals". Avoid

18 June 2026
Unprompted review

Review of SoloFun


Rated 5 out of 5 stars

The quality of SoloFun products is…

The quality of SoloFun products is second to none. Very high quality and the feeling of the products are excellent. Shipping is very fast and discreet which is what you want with such products and it's very easy to maintain and clean too and very realistic. I'm extremely pleased and would definitely order again. SoloFun prioritise the products and you can see the care and attention to detail. Their customer service is top notch.

16 December 2025
Unprompted review

Review of Crossfly


Rated 5 out of 5 stars

I was initially apprehensive of trying…

I was initially apprehensive of trying Crossfly because of the material they used, preferring pure cotton underwear. Since trying it though, I'm sold. The material is so soft, comfortable and supportive.

Orders come pretty fast and the website and search functions are easy to use.

23 June 2025

Review of Measure Protocol


Rated 5 out of 5 stars

Generally easy to use although…

Generally easy to use although occasionally the jobs can be very awkward or vague. Otherwise tasks are quick lt complete.

20 August 2025
Unprompted review

Reply from Measure Protocol

Hello Drew,

Thank you for taking the time to leave a five-star review of the MSR app and sharing your feedback. We’re delighted that you enjoy our data-sharing tasks, find them easy to complete, and love the rewards.

Our team is always striving to deliver the best possible experience, and your feedback motivates us to keep improving our platform and tasks.

Since you’re enjoying the MSR app, don’t forget to share it with your friends and family. By using your referral code, you can earn up to 500 MSR points from their task completions- a great way to spread the word and earn a little extra too!

If you have any questions or need assistance, our support team is here to help. You can reach us anytime at support@measureprotocol.com, where a live agent will be happy to assist you.

Thank you for being a valued member of the MSR community.

Kind regards,
Team MSR

Review of Lands' End Europe ltd


Rated 4 out of 5 stars

Good quality but needs to modernise a bit

The quality of the materials is for the most part great. Some when in person don't look or fit as nice but that's more personal preference. The prices and selection overall are good. They could be a bit quicker with sending things. The return system also seems very antiquated with having to keep the order form,fill it out and send although you can print a return label for Evri but I don't understand why the overall returns process isn't handled electronically.

Also they seem to experiencing some big delays in getting stock in currently, I cancelled some orders because the items wouldn't be in for another 2 months although that's not really Lands' End fault. When I rang the staff were very helpful and politely. I would continue to buy from Land End

30 May 2025

Reply from Lands' End Europe ltd

Thank you for taking the time to leave a review. We appreciate your feedback. We're glad the material quality, prices, and selection met your expectations. We are so sorry about the stock delays and availability. We have been experiencing some delays recently with certain garments, with pre-order dates being delayed. We are glad to hear our customer service team were very helpful, as this is important to us. We are pleased to hear you will continue to shop with us, and we thank you for your continued custom.

Review of TopReg


Rated 5 out of 5 stars

I can't fault TopReg

I can't fault TopReg regarding their speed of service, the whole process was really fast, easy and the new plates came way faster than I expected! They communicated every step of the way. The plates themselves look fantastic and I'm really pleased with them.

One issue is they don't explain how you go about putting the plates on your vehicle. I had assumed they had adhesive backing so when we got to fitting the new plates we were completely lost and nowhere on TopReg website or FAQ does it explain. We had to ring a friend who told us we'd need to go adhesive pads from Halfords or use a drill. This is the first time we've had a personalised plate so some level of explanation on that aspect would've been appreciated. My wife has a hospital appointment tomorrow, if we'd left changing over the plates until tomorrow we would've been royally screwed.

Otherwise I'm really impressed with TopReg and would use them again

12 June 2025
Unprompted review

Reply from TopReg

Thank you so much for your detailed feedback — we're really pleased to hear you were happy with the speed, communication, and the final look of your plates!

You're absolutely right regarding the fitting instructions — we really appreciate you highlighting this. It’s something we’re already looking into improving by adding guidance on our website and order confirmations, especially for first-time customers. We completely understand how frustrating that must’ve been, and we're glad you managed to get it sorted in time.

Thanks again for your kind words and for helping us improve — we’d love to assist you again in the future!

Best regards,
The TopReg Team

Review of Honest Mobile


Rated 1 out of 5 stars

Annoying

I can't fault the customer support. They cancelled the subscription, account and issued a refund very smoothly.

My wife came across Honest and wanted to try it out as it seemed very good especially as there's places where our network has no signal so we put the eSim on my phone. I take my car out to get it serviced and find I can't get any signal, the data isn't working and as far as I'm concerned the eSim seems to boot any other SIM you have so I couldn't make calls, use data or use any website which is weird considering it's supposed to be a data only SIM. I couldn't even send texts/SMS via my normal network. Tried switching data to main SIM, tried connecting to the WiFi on my car, tried turning data off, tried airplane made but I couldn't do anything. Sometimes WhatsApp messages would deliver if switching between my main SIM and the eSim but then nothing again. It's advertised as switching between networks in response to lack of signal but my experience was it somehow blocking or causing my main SIM to fail and certainly doesn't activate by itself. I should have tested it out when installing rather than finding out the next day when I'm out but at the same time it's incredibly frustrating. I've used eSims before and they've never behaved or blocked main SIM yet Honest have. It's a shame because the idea sounds good but it's clearly too good to be true. I had to ask my car dealership to contact my wife, call me a taxi and also had to give my wife's number to them because I had no idea how I would resolve the issue and I couldn't make it receive calls. Very inconvenient.

4 June 2025
Unprompted review

Reply from Honest Mobile

Hi Drew, thanks for taking the time to leave a review - and I'm sorry your experience wasn't a good one.

We've looked in to your issues in detail, including with our supplier and I'm sorry again for the impact it caused.

I'm glad you did have a positive experience with our support team - we'll always do our best to help including refunds if something isn't working for you. If you want to reach out to discuss in more detail - my email is george@honestmobile.com

Thanks,
George
Head of Operations

Review of Lands' End Europe ltd


Rated 5 out of 5 stars

First time ordering with Lands End

First time ordering with Lands End. I was looking for Henley design pyjamas and Lands End came up in the search results, the quality and fit looked really nice so ordered some pyjamas and other bits which came really fast. The material feels very soft and comfortable and the quality of the material feels great too. Already ordered a couple more items.

30 May 2025
Unprompted review

Reply from Lands' End Europe ltd

We're happy to hear that you found us and are enjoying the Henley pyjamas and other items. We appreciate you sharing that the material is soft, comfortable, and of great quality. Thanks for your order!

Review of Taskrabbit UK


Rated 3 out of 5 stars

While I've no issue with Taskrabbit…

While I've no issue with Taskrabbit itself and have used it a number of times and found extremely reliable trades people on there along with some less than reliable, why Taskrabbit has an app baffles me. I send a message and then can't see the message I sent. I get a reply and can't see it. I have to go to the website to see and reply to messages so why even have the app if a key feature is missing from it? Even the trades people have complained about this that they can't properly see replies etc. If the app wasn't useless I would give it a 4*

Overall the app is good although it can be hit and miss with the quality. One trades person essentially admitted they were using Google which wasn't encouraging but others have been very professional and diligent.

18 May 2025
Unprompted review

Reply from Taskrabbit UK

We can tell this is super frustrating for you and apologise that we’re unable to help more than we have. We take your experience seriously and consider it a learning opportunity for us to improve from. Please visit help.tr.co and click the "Contact Us" button to send our team an email at your earliest convenience.

Review of Fresh Car


Rated 1 out of 5 stars

Poor Service

Rude staff who will try backtracking and then acting like they're doing you a favour by honouring the time you booked. Also apparently no communication between anyone at Fresh. Added to this a clunky app with it's very unintuitive subscription system.

I have cancelled my subscription and will look for a better service.

23 April 2025
Unprompted review

Reply from Fresh Car

Hello Drew,

Thank you for sharing your experience with us. We're genuinely sorry to hear about the frustration you’ve encountered, particularly regarding the app and our scheduling system. Your time is valuable, and we understand how important it is for your appointments to be honored as expected.

It’s concerning to hear that you experienced poor communication from our team regarding the timing and location of the service, and we apologise for any inconvenience this caused. We have spoken with the franchise who advised they asked if it was possible for them to come earlier than booked as they had a gap in their day, Once advised it was not suitable for yourself they agreed to keep the scheduled time that was booked. There was no problem with them attending at this time, They just wanted to check if it was okay for them to come earlier.

We're sorry for any confusion. Rest assured, we take your feedback seriously and will work on improving our processes to ensure better communication and reliability in the future. Your input is invaluable in helping us make the necessary changes.

Thank you for bringing this to our attention, We apologise for any inconvenience that was caused.

Review of Booking.com


Rated 1 out of 5 stars

They are a scam

They are a scam. On holiday in Japan preparing to go Osaka and we find out they cancelled/changed the dates we booked the hotel but we were not informed by email or anything. Had our guide not checked we would have arrived in Osaka and only then found out they had changed the date of stay from starting on April 11th to April 13th. The hotel is also full so we'd be stuck. Do not use Booking.com for anything avoid at all costs.

10 April 2025
Unprompted review

Review of HealthNet


Rated 5 out of 5 stars

Home Nurse Visit

Today a nurse from Healthnet (Danni) came to teach me how to use the injection pens. She was very clear and before coming very communicative so I could explain parking situation. She was very friendly and explained everything well. She also contact Healthnet to get me a Yflyma booklet that should come with the medical card. The whole process has been very simple and easy including the ordering process

4 November 2024

Reply from HealthNet

Hi Drew,

Thank you so much for your review. We are so glad to hear about your positive nurse visit with Danni.

It's wonderful to know that she was able to provide you with the information and support needed! We will pass your lovely feedback on to her.

Kind Regards,
The HealthNet Team

Review of Admiral Insurance


Rated 1 out of 5 stars

Predatory

If I could give 0 stars I would. Their car insurance app furtively gathers your driving data under the guise of "risk management and in case of emergency." It does this if you are in any vehicle as long as you are using Google Maps, and still does it even if you remove location permissions for the app

Admiral customer services will claim their app doesn't do this, and will tell you to remove location permissions for every app on your phone. They will do everything to weasel out of admitting their app is gathering driving data and will no doubt apply this when renewal comes up

The solution is to delete their trashy app. Never choose Admiral for your insurance.

SEPTEMBER 9TH 2024

Just to add, it was also activating my Lexus Link app when in any vehicle. I know the Admiral app was doing this because today I used Uber twice with Google Maps running and both times Lexus Link didn't activate. So Admiral was absolutely lying about what their app does.

22 August 2024
Unprompted review

Reply from Admiral Insurance

Hello Drew, I'm really sorry to read that you haven't received the best service experience with us. We appreciate your feedback. If you do need any further assistance, hence the low score, please do not hesitate to send your name, policy number and query to the email below. ReviewFeedbackSupport@admiralgroup.co.uk
Thanks, Kate.

Review of Premier Inn


Rated 4 out of 5 stars

Premier Inn Bristol South Hotel

Bed was so comfortable I had great night sleep. Perfectly situated with a Dominos, KFC, McDonald's and Costa all in a minutes walk. Near busy road but no noise pollution. Vegetarian breakfast was good. Staff were polite. Room was fine but they need to install USB charging ports

19 March 2024
Unprompted review

Review of SwiftScale AI


Rated 5 out of 5 stars

Dr Miller is an amazing dermatologist

What can be said about Dr Miller? Her passion for dermatology is incredible. She genuinely cares and is excited to see the patient/customer progress journey. She is kind, friendly and always listens. I have had laser hair removal with her and would recommend her to anyone. She never judges and is always professional and dedicated.

9 November 2023
Unprompted review

Reply from SwiftScale AI

Thank you very much for your kind comments. It's been a pleasure looking after you and seeing the improvement of your skin every visit enlightened my days too. Wishing you all the best.

Review of Moss


Rated 1 out of 5 stars

Terrible Service

Absolutely shocked by my experience. I booked a store expert styling appointment as I need a wedding suit. I told the guy I had an appointment but he didn't seem bothered. I told him what I wanted ie a bespoke suit and he proceeds to tell me that Moss Bros doesn't do bespoke and never have. I point to the wall where it clearly says bespoke and he reiterates what he said and that Moss Bros just have that there, and that they only do custom made and proceeds to explain what custom made is which sounds exactly like bespoke but poorer. So he starts off lying to me and suggesting that Moss Bros are engaged in false advertising. He also tells me that "bespoke is too expensive, around £4000 whereas custom is around £500-700". I don't know where he's getting these numbers but they're as uniformed as the rest of the drivel he spouted. I'm getting married, I want to look my best this special day and this guy is talking down about money. How dare he! I felt like walking out but forced myself to go through the rest of the appointment. The guy continues his salesman charade by continuing to be awful at his job and rather than give me his time he instead keeps telling his colleagues how to fold shirts, or answer the phone or any number of other things that wasn't focusing on the customer. The suits in this shop seem dowdy and he didn't explain the process till much later in when he decided to show me the custom made order form which was yet more proof he didn't know what he's talking about given its clearly template for making a bespoke suit. I was grinding my teeth in by the time I left. Absolutely shocking service

21 July 2023
Unprompted review

Review of Dragon Taxis


Rated 1 out of 5 stars

Lying Driver

I have used Dragon on all occasions I've visited Cardiff with no issues. I pre-booked a taxi from the Easyhotel for 0750. App starts telling driver is on their way at 0744 yet doesn't move for ages. I keep checking behind the hotel and nothing. He eventually shows up 0758 and tells me he had been waiting behind the hotel which is lies as I had checked. He proceeded to comment about the number of bags I had. Driver then wouldn't take me to the requested drop off location (Cardiff Central platform 0) saying it would "cost more" even though I said that was fine I wanted platform 0. I then had a long walk with luggage to where I wanted to be dropped off. Driver persistently telling me about his allergies. Very unprofessional

15 July 2023
Unprompted review

Review of Tapi Carpets & Floors


Rated 1 out of 5 stars

Tapi Representative Unprepared and Late

I had contacted Tapi a number of weeks ago so a representative could come and measure, give an estimate, show me samples and was given a time and date for today (November 21st between 9am and 10am). I received a phonecall at 09:49 from the representative telling me they'd be 30 mins late, they arrived around 10:30. The representative didn't have a van and thus didn't have any samples. He informed me the reason he was late was because of him, whatever that means. He was constantly mumbling, looked disheveled and didn't seem at all prepared as he didn't seem to know much and was very unclear on all matters. After two attempts to contact suppliers said he'd have to get back to me later with an estimate and date. He rushed the measuring. I contacted him after to inform I was no longer interested. Very off-putting, came across very unprofessional and a lack communication within the Tapi

21 November 2022
Unprompted review

Reply from Tapi Carpets & Floors

Hello Drew,

Thank you for taking the time to get in touch with us regarding your recent Trustpilot experience.

We are so sorry to hear that there were problems with your home visit and that you were unhappy with the service. We welcome all feedback from our customers and would love to learn more about your experience.

We have sent an email from Trustpilot asking for your contact information. If you could get back to us when you have the chance and a member of the team will be in touch with you.

We look forward to speaking with you soon,
Melissa