Great service. Package was Delivered quickly and well packaged. Price was really amazing compared with named brand but unfortunately the toothbrushes were a little too hard for me and had to discontinue using them which was a pity as I grudge paying for the branded ones.
Favourite shop to browse. This was a brief visit for me today but still found myself a lovely pair of trousers for my holiday. The ladies who served me were lovely and helpful. Always a pleasure.
27 May 2025
Unprompted review
Reply from White Stuff
Thank you so much for your review and feedback.
It's really appreciated.
It is great to hear that you had a nice experience in one of our shops.
Renewing the annual insurances is always a bother but James was very helpful and friendly. He explained everything so clearly I didn’t need to shop around. He found the right company for me at a price which I found reasonable. Would recommend this site.
1 May 2025
Reply from Compare Home Insurance
Dear Nora
We are delighted that we made sorting your home insurance so positive and not a 'bother'. This makes our day.
Had to renew my travel insurance this year after being with another company for many years. Unsure where to start so asked a friend who is with staysure. Went online and found the process very easy to navigate. The cost was surprisingly favourable given my age, over 70 so didn’t bother to search anywhere else.
Competitive price. I changed from another supplier and found the process very easy and it’s linked to the AA which I have been a member for many years. Fortunately so far I have not had the occasion to make a claim on this insurance so can’t comment on this.
When I have called I find the people I speak to very helpful friendly and knowledgeable. I have had numerous problems with boiler but no problem accessing an engineer in an emergency. Only delays is having to wait for parts. Good service
16 July 2023
Reply from OVO
Thanks for taking the time to leave a review, Nora!
Trousers were too big for me. Wanted to return for smaller size but no return label or instructions on what to do. The return address was printed on tiny sticky label on front of parcel along with my own address. Decided just to keep the trousers and attempt to alter them instead.
18 February 2023
Reply from Charlies
Hi Nora, Thank you for your order but I am sorry to hear of the frustration caused by the returns procedure. As we sell a large variety of products which differ vastly in size and weight, we do ask all customers to contact us prior to a return so that we can advise the best way to do so. We do try to make this as clear as possible within our delivery and returns policy but I've also popped you an email and I'd be very grateful to hear back from you. It's important to us to get feedback from our customers so that we can continue to improve our service. Many thanks, Robyn
Found the site easy to use. Shoes arrived within two days and was as described, good quality and comfortable. Have used this company before. Pleased with purchase