Awful experience, left with broken wardrobes
Awful experience. We made our first purchase of expensive wardrobes only to be let down time and time again. The wardrobes were fitted and mostly smashed up during the process. We were then told to wait 6 weeks for new parts for them to be fixed. They turned up on 19th December with only one part in the wrong colour and we’ve heard nothing since. We’ve been left with badly damaged wardrobes. We went back to the store that we ordered them from to be told we’d get a phone call between Boxing Day and New Years only for that not to happen. We spoke to customer services who said they’d fix the issue back in December but we’ve heard nothing since. Avoid buying anything from them. It was our first experience and we regret it. We raised a formal complaint on 12th January and had no response since.