Argos Reviews 

285,745
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 33,656 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful store staff members who go above and beyond, making the in-store collection process remarkably quick and easy. Many consumers also highlight the smooth online ordering system, noting that items are often ready immediately and available at very attractive prices. However, some people mentioned frustrating issues with delivery services, particularly regarding unexpected courier delays and poor handling of shipments. A few reviewers also experienced incorrect items or encountered difficulties when attempting to arrange product returns and replacements. Despite these occasional setbacks with external shipping partners, buyers remain generally satisfied with their overall purchases.

What people talk about most

Product

Clients share ambiguous opinions on product, as some consumers highlight satisfaction with items like... See more

Delivery service

Customers had ambiguous experiences with delivery service, as reviewers noted fast next-day arrivals,... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers highlight quick online... See more

Service

Consumers find service to be positive, highlighting friendly staff, fast order collection, and helpful... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Whilst I rarely award 5* Argos was close. As yet I haven't put my purchase together. At the checkout I didn't actually get a receipt though I asked for one. I did ask Argos but didn't get a response.... See more

Company replied

Rated 4 out of 5 stars

Click and collect. October 2026 The item I ordered was ready for pick up almost immediately. The only problem I had, due to my poor eyesight, was using the computer to generate my pick up ticket num... See more

Company replied

Rated 4 out of 5 stars

Good price and delivery and the mirror is attractive but would have been improved by something on the back of it to keep it steady, I have had to use special tape to ensure it does’t move and break.I... See more

Company replied

Rated 5 out of 5 stars

Purchased this slow cooker at a great price, as good as sourcing via Amazon or Robert Dyas, so really pleased. Have already used to cook a chicken & veg' casserole , which made X5 good sized meals. Al... See more

Company replied


Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

286k reviews

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4.1

All reviews

(285,745)

31,847 reviews in the last 12 months

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Rated 5 out of 5 stars

EASY TO ORDER

EASY TO ORDER, FAST DELIVERY AND THE PRODUCT WAS EXACTLY AS DESCRIBED. VERY HAPPY AND WILL CERTAINLY USE ARGOS HOME DELIVERY AGAIN AND AGAIN.

5 November 2026
Rated 4 out of 5 stars

Excellent service

Excellent service, delivery was accurate time wise.Martin the drive was very good.Will be using this delivery service again.

5 November 2026
Rated 4 out of 5 stars

Product available from local branch.

Product available from local [high street] Argos, and in stock.
Reasonable price, and call and collect service avoids wasted journeys.
Staffing in store was sparse, but as it wasn't busy, this was of no consequence. It might be, however, in the run-up to Christmas, for example.

5 November 2026
Rated 1 out of 5 stars

Awful experience

Awful experience. Trying to find a human to discuss the problem was difficult and then when you did you were given a telephone number and again you either got cut off or disconnected saying that your call wasn’t relevant. Never ever again will I buy anything from Argos. Very frustrating and disappointing

30 October 2026
Rated 5 out of 5 stars

I love Argos

I love Argos. Clear pricing and good description of items. No cues. Good prices. I can trust Argo.

5 November 2026
Argos logo

Reply from Argos

Hello there,

I am so pleased to hear that you enjoy shopping with us and find our pricing and product details clear. It is great that you experienced no queues and are happy with our prices and reliability. Thank you for your wonderful 5-star review!

Best wishes,
Impita.

Rated 4 out of 5 stars

A good service

No queue just a helpful polite assistant. A good service.

5 November 2026
Argos logo

Reply from Argos

Hello Janet,

I am so pleased to hear that you did not have to wait in line and that our team member provided such polite and supportive assistance. Thank you so much for taking the time to share your positive feedback and for leaving us this wonderful 4-star review!

Best wishes,
Impita.

Rated 5 out of 5 stars

Christmas present

This is a Christmas present. Good price

5 November 2026
Argos logo

Reply from Argos

Hello Shirley,

I am glad you got a great deal on our holiday gift.

Best wishes,
Impita.

Rated 5 out of 5 stars

Great customer service

5 November 2026
Argos logo

Reply from Argos

Hello Nancy,

Thank you for sharing your experience! I am so glad to hear our collection process was quick and efficient for you.

Best wishes,
Impita.

Rated 5 out of 5 stars

ease of ordering and paying great…

ease of ordering and paying great delivery

5 November 2026
Argos logo

Reply from Argos

Hello Eileen,

I am so pleased to hear that you found the purchasing and payment process straightforward, and that you experienced a great delivery. Thank you so much for taking the time to share your positive feedback and for leaving us this wonderful 5-star review.

Best wishes,
Impita.

Rated 5 out of 5 stars

Review

Really good customer service with staff and very professional after service .
Brenda

5 November 2026
Argos logo

Reply from Argos

Hello Brenda,

It is wonderful to hear that you experienced such helpful assistance from our team, along with highly professional support after your purchase. Thank you for taking the time to share your positive feedback with us.

Best wishes,
Impita.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

5 November 2026
Argos logo

Reply from Argos

Hello there,

Thank you for sharing your experience! I am so glad to hear our collection process was quick and efficient for you.

Best wishes,
Impita.

Rated 5 out of 5 stars

Easy ordering item

Easy ordering item, delivery and quality of goods received.

5 November 2026
Argos logo

Reply from Argos

Hello there,

I am pleased to hear that your ordering process, delivery, and the quality of the items you received met your expectations. Thank you for taking the time to share your feedback with us.

Best wishes,
Impita.

Rated 5 out of 5 stars

The fact you have introduced an…

The fact you have introduced an electronic check-in system made my collection experience much better.
Usually, you have to wait while customers are asking questions of staff which isn't really a problem but the new system is much more efficient and quicker.

5 November 2026
Argos logo

Reply from Argos

Hello Sarah,

I am pleased to hear that the introduction of our new electronic check-in system has made your collection experience much quicker and more efficient. It is great to know that this update has successfully reduced your waiting time in store. Thank you for sharing your positive feedback with us.

Best wishes,
Impita.

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