Ohmytokyo Reviews 

63
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

i’m so happy with my order. they had so many cute sanrio stuff that are sold out everywhere else and the price is reasonable. they gave me free things too which i’m so grateful for and everything was... See more

Rated 5 out of 5 stars

Fantastic experience with them. They sent the order quickly, and each item I ordered was in a cute little bag. Whoever packed my order, I want to give them a huge thank you. They must have been able t... See more

Rated 4 out of 5 stars

Very endearing little banner of cats wearing sealife hats which l am very pleased with the look of. However, at a total cost including postage of £15+, it is very expensive for a smallish cardboard an... See more

Rated 5 out of 5 stars

I really like oh my tokyo! Great small business, lots of authentic sanrio, chiikawa, anime goodies :) I just recieved the my melody white frill mascot and she's beautiful and perfect 💗 packaged with... See more

Company details

  1. #74 of 135 best companies in Collectibles Shop
  2. #5 of 14 best companies in Asian Grocery Shop
  3. #1 of 1 best companies in Asian Household Goods Shop
  4. #15 of 23 best companies in Figurine shop
  5. #17 of 33 best companies in Stationery shop
  6. #47 of 109 best companies in Toy shop

Written by the company

Oh My Tokyo started in February 2022, a dedicated team based in the UK began the journey of bringing a piece of Japan Korea culture to the rest of the world. We are an online store specializing in kawaii gifts, accessories, stationery, and tasty Japanese snacks. The philosophy behind Oh My Tokyo is simple: to spread the joy of kawaii and Japanese culture by offering unique products that are hard to find anywhere else in the UK or Europe. We have sourced our inventory directly from Japan, Korea, and Taiwan, ensuring that our customers have access to authentic and high-quality items. Our commitment to providing an exceptional shopping experience goes beyond just offering great products. We also prioritize customer service, ensuring that your shopping journey with Oh My Tokyo is smooth and enjoyable. Our dedicated team is always on the lookout for delightful new items to add to our inventory, and we often stock limited quantities of an item to keep our offerings fresh and exciting. Check out our blog for behind-the-scenes insights and exclusive content. We look forward to serving you and bringing a touch of kawaii to your life!


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

i’m so happy with my order

i’m so happy with my order. they had so many cute sanrio stuff that are sold out everywhere else and the price is reasonable. they gave me free things too which i’m so grateful for and everything was packaged so nice and neatly. arrived quickly too!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience!

I received my order extremely fast, in perfect condition and thoughtfully packaged. I had to return one product and the returns process was very smooth. The customer service representative that dealt with my order was understanding and kind. I definitely recommend placing an order with them!

6 May 2026
Rated 5 out of 5 stars

Fantastic experience with them

Fantastic experience with them. They sent the order quickly, and each item I ordered was in a cute little bag. Whoever packed my order, I want to give them a huge thank you. They must have been able to see my favourite characters from my order, so when it came to the random bonus items they seemed to select the characters they knew I’d like. I’ll be using them again :)

15 May 2026
Rated 5 out of 5 stars

All positives!

Easy to use website, item came in time, was packaged beautifully and with a few little extras in the package! Very happy :)

13 May 2026
Rated 5 out of 5 stars

Genuinely such a great store

Genuinely such a great store! Second time ordering from them and I'm even more impressed! They had run out of stock of an item but were sure to replace it with a similar substitute as well as a refund for the item! Plus I was incredibly moved by the personal touch added to my order from their buying trip to Japan, it really made me feel like an appreciated and valued customer! I highly recommend buying from this store as not only are there a huge range of items at affordable prices but their customer service is top tier too!

15 March 2026
Rated 5 out of 5 stars

Good site for small merch

Got a little plushie from this site. The website itself is a bit of a confusing mess but if you know what you're looking for its manageable.
Price was reasonable, I got a free gift and the shipping was very fast!

31 January 2026
Ohmytokyo logo

Reply from Ohmytokyo

Hi Jonah, we sincerely appreciate your 5-star review and your constructive feedback.
Please be assured that we have taken your comments to heart; we are currently upgrading our site navigation to ensure a much smoother browsing experience.
Insights like yours are invaluable to our ongoing improvements. We look forward to welcoming you back soon!
Best Regards,
Oh My Tokyo Team

Rated 5 out of 5 stars

Excellent service

Excellent service - the items I ordered came promptly and were packaged with love and care. The free gifts were a welcomed bonus as well. I will definitely be ordering from ohmytokyo again ^_^

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great shop! I get a lot of stocking fillers and other gifts from here and never had any problems. Its always really well packaged and arrives quickly. Thank you!

13 December 2025
Rated 5 out of 5 stars

My favourite place to shop!

I purchased some items from OhMyTokyo and not only were the items in perfect condition and just as described but the customer service is fantastic! I left a note in my order asking to provide a gift note as the order was a gift. They sent out an email shortly after I placed my order which was quite late in the night, to confirm my choices as I might not have been clear and not only did they provide a gift note, they also provided a free Christmas card and other free items too! The free items were lovely and were somehow very well suited for the recipient so thank you so much! I am one happy customer and can't wait to place my next order soon. :)

10 December 2025
Unprompted review

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