Sharon Jenman

This is the only bank account I have that fails to manage same day immediate transfers. V poor

Avoid this company (something that’s hard to do with aggregator car rental companies such as Economy Rentals which I would also advise you to avoid). They make out they have a booth at the airport. They don’t. You have to wait around before being taken off site to then process your car. Issued with a crap beaten up car with 110,000 miles on the clock and they have the audacity to take €1300 deposit against the ancient clapped out old banger.

AVOID! Appalling experience - do not use this company. Booked a car (a large car for a family of 5), yet the local crappy Surprice car rental company that crappy Economy Car Rentals hooked us up with (which wasn’t even at the airport so you had to be shuttled offsite) gave us the most ancient pile of crap ever hired. 110,000+ miles on the clock, sounds like it’s going to conk out at any moment. Won’t be using Economy Rentals again. Avoid this crappy company connecting you with crappy local car rental companies.

I would give zero stars if that were an option. The company does not reply to customer complaints. I was sent 10 ‘plants’ which were meant to be peonies but in fact what arrived was a mess in a plastic bag.

Excellent customer experience and customer service.

Woeful experience. I still haven’t received an email confirmation. Their chatbot is rubbish. If you don’t have an email confirmation or flight reference, you cannot get through to a human being and you don’t have either until you receive some kind of confirmation. The app is hopeless and I have no idea whether my flights have been booked but they have taken my money. If someone from edreams could contact me to sort this out I would be extremely grateful. Very bad experience to date. I would give them -1000 stars if this were an option

I received a call purportedly from FirstDirect. I assumed it was a scam so I put the phone down. I then received a text message. I called the bank using the bank’s customer service number. I didn’t need to speak to the bank - they said they needed to speak to me. I gave up and was told after the event that because their systems failed to verify me, they were going to block access to my banking. Utter nonsense given I only called them because they asked me to and their systems failed to verify so I got not access to anything anyway so no risk from a security perspective. I’m switching accounts. What a massive waste of time and hassle when I didn’t have any reason to contact them. This will make me think twice about contacting a bank 🤯

Appalling - rarely works. Ads play and programme doesn’t. Has been woeful for years

Very efficient service. Will definitely use again. Delivery swift. Instructions clear and email confirmation of negative result swift. Perfect service from start to finish.

Whilst expensive, I have to give ExpressTest 5* for the service provided in connection with my son's fit to fly test. It was turned around in less than 24 hours. Very impressive. Thank you