OakNorth Bank logo
Visit website

OakNorth Bank Reviews 

20,971
•
TrustScore 5 out of 5

4.8

Bank
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably straightforward online account opening process, noting how easily they can navigate the digital platform to manage their personal savings. Consumers also deeply appreciate the highly competitive interest rates offered on fixed-term accounts alongside remarkably smooth, secure, and completely hassle-free bank transfers. Though some reviewers noted frustrations regarding unexpected interest rate fluctuations or sudden drops shortly after opening their new accounts. A few other people also noted minor inconveniences regarding withdrawal processing times, reliance on third-party verification systems, or the completely online account documentation.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and quick online... See more

Website

Users describe positive interactions with the website, highlighting an efficient and straightforward online... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive interest rates and... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, reliable, and... See more

Value for money

People report positive experiences with value for money, consistently highlighting great interest rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more

Company replied

Rated 5 out of 5 stars

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more

Company replied

Rated 5 out of 5 stars

Already had a fixed rate ISA with OakNorth and was unsure whether I qualified to open another. I asked the question and was assured that it wasn't a problem and the account was set up the following da... See more

Company replied

Rated 5 out of 5 stars

I really love the OakNorth app.... One of my absolute favourites. Being able to see accounts, balances, interest payable at maturity, time showing how long it has been active and time to maturity is a... See more

Company replied

Company details

  1. #2 of 51 best companies in Bank
  2. #28 of 105 best companies in Financial Institution
  3. #2 of 4 best companies in Private Sector Bank
  4. #3 of 19 best companies in Savings Bank

About OakNorth Bank

Written by the company

Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more. OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Visit www.oaknorth.co.uk for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(20,971)

3,921 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I didn’t have any problems…

I didn’t have any problems re-investing, I have had problems in the past, with Oak North, my password seemed to be rejected a lot, this time it wasn’t, and the interest is good, I am happy with that ,

22 August 2026
Rated 5 out of 5 stars

Really easy to go on to the website

Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy with their services.

20 August 2026
Rated 5 out of 5 stars

Would highly recommend

Really easy website to navigate. I transferred an ISA into Oaknorth and the whole process was really quick and I was kept informed of the progress throughout. Would highly recommend

21 August 2026
Rated 5 out of 5 stars

Solid bank for saving accounts

I have been using OakNorth bank for many years now. Their saving accounts are generally very good and sometimes one of the best in the market.

Very easy to set up accounts and keep track of savings and interest. They are very clear about what you will get.

I recently had an issue with one of my accounts without even knowing. OakNorth contacted me proactively and even offered a goodwill for their mistake without me even demanding anything. When I called them later to make sure the issue is resolved, they confirmed it was within 2 minutes! Other banks would take at least 15 minutes from the moment they pick up the phone. This is a great example of how customers should be treated contrary to what high street banks do.

Honestly, if you want a solid savings account without seemlinglessly endless phone calls, then this is one of the banks to consider.

20 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look