Bradford Broadway

Disappointed did not get my delivery
Would not recommend

Super fast delivery place order on 17/5 and arrived 19/5. Excellent items again which never let me down

I’d like to give a big shoutout to Shayla from the Leeds Briggate store for going above and beyond with her customer service.

I was feeling really frustrated about a click and collect order—I hadn’t received any email confirmation, yet I got a message from Evri saying my parcel had arrived. When I asked at the till, I was told the item wasn’t in store. I didn’t want to make the trip home empty-handed after coming all the way into the city centre to collect it.

Thankfully, I approached Shayla and explained the situation. She immediately stopped what she was doing to help. She asked me to log into my online account to check the order details, and then she searched the system and checked stock to try to locate the item. Shayla was incredibly helpful, polite, patient, and reassuring throughout the whole process.

She truly deserves recognition for her outstanding customer service. I’d also like to thank the store manager, who was equally brilliant—taking down my number to provide an update once the item arrives.

Fantastic teamwork at the Leeds Briggate store!

“I experienced extremely poor service from beginning to end. The behavior of the staff in-store was unacceptable, and when I contacted customer service to report a damaged item I had received, I also mentioned the unsatisfactory in-store experience. Customer service acknowledged the situation and offered a goodwill gesture of £3.20 absolutely shocking

I would give no stars if I could

I visited the Tesco store which is in Leeds on the headrow
Absolutely disgusting and shocking behaviour from staff asking from id in a very rude manner
And then an assistant manger who over heard the conversation and ran to the shelf to correct a price and when I asked to honour the price as I seen him changing this and also will be on the camera
His reply was no why should I
Absolutely shocking and rude. I hope the area manager would view the footage and address the matter
I would not like anyone to experience the poor customer service I have received in this store

I would give 0 stars if I could.

I contacted avery Walter’s Solicitors to inquire about their hourly rates and request a ballpark quote for work related to a workplace stress claim. An administrative assistant took down my personal details, which felt overly intrusive given that I was simply asking for pricing information.
Also I was asked to provide documents before providing a quote. I provided the requested documents on the understanding that, under GDPR, their purpose was solely to assess the case facts and generate a quote.

Shortly after a few days I received an email from someone to say would not look at the case.
However, despite this, I never received a quote. This raises serious questions about why the firm requested my documents in the first place and what they actually did with them. Given that the document was relatively short and straightforward, it should not have taken a few days to review—especially for a specialist employment solicitor.

I followed this up via email and phone in which I never got a response.

Overall, avery Walter’s Solicitors came across as unprofessional and unresponsive. If you’re looking for a firm that keeps you updated and acts promptly, I would recommend looking elsewhere. Rather than alleviating

I was recommended by a friend.
I contacted Oakwood Solicitors to inquire about a workplace stress claim. An administrative assistant took down my personal details, which felt overly intrusive given that I was simply asking for pricing information.
No communication for 2 weeks when I have rang to chase this they don’t have any knowledge of my call absolute waste of time
Avoid at all cost

Overall, Oakwood Solicitors came across as unprofessional and unresponsive. If you’re looking for a firm that keeps you updated and acts promptly, I would recommend looking elsewhere. Rather than alleviating

My First time shopping with this company and after reading the reviews does not look promising I should have read the reviews first silly me
I place an order which says delivered on 14.2.2025. However there is no item to be seen o have contacted the company straight away and as of yet 15.2.2025 I have not heard anything back

Absolutely brilliant experience at the Leeds BRIGGATE nandos
The customer journey was amazing from start to finish
I could not thank the staff enough for the excellent experience and also engaging in conversation
This store needs recognition for going above and beyond

Avoid at all cost awful company to deal
Very rude,dismissive
I’ve had to make my own records and record calls as this company is not transparent
I have also taken my case to the ombudsman and I can honestly say they totally agreed with me and I won the complaints case against this company

Considering all the negative reviews am surprised no one is addressing them all but I surpose it’s just like the poor service with no communication so am guessing why would this be any different

I have shopped with Illamasqua for many years and I can honestly say the service is always 10/10
Delivery was even faster this time
Item was well packaged

I would give this company zero stars if I could. I filed a complaint back in November 2024, and since then, they have not only taken my hard-earned money but also made the process a nightmare. I’ve had to deal with different people constantly, and they’ve been dishonest, unresponsive to my emails, and act like this behavior is acceptable. Avoid them at all costs.

I have contacted this company multiple times regarding a small goodwill gesture they offered due to their incompetence. However, the company has shown no courtesy in responding to any of my emails. They only reach out when a negative review is posted. Does anyone know where I can report this company? They have caused me significant stress and inconvenience.

I placed an online order well in advance to ensure I had everything I needed for my Christmas party. As the date approached, I grew increasingly anxious because I hadn’t received any confirmation email or my items. When I contacted New Look customer service, they directed me to track the order.

After several attempts and no updates—well past the expected delivery date—I reached out to customer service again, only to be told to wait and keep tracking the item. By the day of my work Christmas party, the items still hadn’t arrived. I was left out of pocket and with no time to buy anything else.

When I explained the situation to customer service, it felt like I was going in circles. Their lack of care or interest was frustrating. I would strongly advise avoiding them at all costs.

The customer service experience has been absolutely terrible. I have been trying to purchase an item for quite some time but keep encountering issues at the checkout. I’ve called eBay about five times and was promised several callbacks to resolve the issue. However, nothing was resolved. When I requested to speak to a manager, even that process was unnecessarily difficult.

Eventually, I received a call back, only to be bluntly told that there was nothing they could do. The manager I spoke with was extremely rude, seemed uninterested in helping, and appeared eager to end the call. The whole experience has been absolutely appalling.

Avoid at all cost

Terrible customer service experience. I placed an order on November 30th with an estimated delivery time of 2-5 working days, which was fine as I needed the item in good time. However, the parcel never arrived. When I contacted customer service, they claimed I had ordered a pre-order item—something I was never made aware of. The item was listed as in stock when I purchased it, yet they later stated it was out of stock. There was no indication anywhere that this was a pre-order or any information about when it would arrive.

I’ve reached out to the company multiple times, but they’ve only offered to refund the delivery charge while ignoring all other concerns. After reading other reviews, it seems my experience isn’t unique.

Due to the company’s incompetence and poor handling of the situation, I have no choice but to escalate this matter further.

Very quick delivery from the day I placed the order
Taste is lovely
Seen some difference with my first bottle so decided to order some more looking to the next journey to see what the result provide
Thank you

Quick delivery
Taste better than what I expected
Looking forward to starting my journey with reverse life have seen some great reviews

I have recently wrote to you regarding a issue I faced and then also put on there how I have been charged for the phone call to ur company in which the agent hung up after sometime after hearing I wanted to make a complaint
I would like the call chargers refunding as this was a very expensive phone call

I would give no stars at all if I could
First of all I was email would be a all day delivery where I cancelled all my appointments and then an hour later I was given a time slot in which I rearrange appointments however I rang 15mins after the time slots because I never received my order nor a update and and was rudely told it’s a estimate in which I asked to complain and then the phone was put down even though the advisor had my details
The delivery turned up 20mins late and when I asked why it was late he was rude and said just contact dhl

**I have been informed that I have been charged for the call I would like the chargers refunded **