Graham Sawyer

Excellent on time delivery with polite and friendly drivers, thank you

I've been with bOnline since 2021 and the service has been great. We've had some minor quibbles but eventually (quite quickly) they've been resolved to the satisfaction of both parties. I've tried a number of providers over the years and bOnline has been the best to date.

Because of the awful weather and a very rough crossing it's hard to be very positive but we think that Brittany Ferries did very well in the circumstances

Door handle received quickly and fitted perfectly, my only reservation would be the price and to include screw covers

On time delivery and very helpful delivery persons

Right product at right price and excellent customer service in Bury St Edmunds

Very efficient and rapid turnaround but would have hoped for a better exchange rate 👍

Excellent service, actually arrived before expected date. Driver whom we know was great.

I ordered two pairs of glasses one for long sight / driving etc. and one pair for near sight computer / reading and received both pairs fitted for long sight. Talking to your service dept was unsatisfactory. She admitted the fault when checking despatch notes but then said she wouldn't despatch the correct near sight glasses until I'd returned the pair I didn't want. This is a trust issue and I just couldn't be bothered so have returned both pairs and am waiting for a refund. In the meantime I have gone to supersavers and purchased what I want for slightly more money.

I had great difficulty finding your premises near Birmingham. I first tried to fine the With all branch and post code B476AJ gave us pleasant drive in the countryside but no American Golf. We found the Solihull branch but it had none of the waterproofs advertised as n'sale' so all in all a fruitless afternoon driving around. Apart from some socks and a glove.

day-2 tests received for myself and wife before returning to UK. Sent day-2 tests, on day-2, at authorised 'drop-off' Royal Mail box on Monday. Dante logged as received Thursday (day-5) and Friday but only results for my wife on Friday (day-6), still waiting for mine on day-7. Either Royal Mail are not doing their job or Dante, either way - why bother, a Govt. authorised con!

I engaged with DoorCanopy in May 2020 and paid £500 deposit the same month for the fabrication and installation of 2 door canopies. This engagement was very positive and Neil was very helpful. But from that point on until cancelling the order in March 2021 it was a whole series of disappointments. I feel I bent over backwards to make allowances for Covid, family bereavement etc but in hindsight I am sure there was very little, if any, intention to install. Granted we are in Suffolk and Neil near Leeds but this was known from the start. All in this has been an extremely disappointing experience, with all of the energy coming from my side and I feel illustrates a poorly run business with little to no customer awareness. Finally I should say that Neil, when I got hold of him, has been polite throughout and di refund our deposit eventually.

Michael from Cherished Vehicles helped me re-arrange my Citroen 2CV6 insurance, very courteous and knowledgeable. It was painless experience which it too often is not. Thanks Michael