Gemma Moss

I won’t be ordering form hear again!. Rude phone staff

I ordered from here for the first time after watching the videos on Facebook and thought I’d place an order as I love the whole concept. The order came very quickly, but the sweets were just bad. The haribo eggs are harder in texture than normal Haribo eggs . I found the Hannah mice lacking in flavour. Very disappointed.

Good company

Fast delivery

Truly awful company. I bought an identity card from them, but the photo failed. I asked the company to resend the verification process to me again, but they sent me the wrong information to fill in. I then requested a refund as the application has now become invalid to me due to not being able to have anyone verify my ID. The company is trying to shift the blame on me and won't refund me. Total scam artist.

First time shopping here and I will definitely come back. I bought my son a Kinder Easter egg last minute, and they sent it super quick with amazing packaging to keep it well-protected.

It a good app.but the fact you lose money unless you get 25 is disappointing

Awful Company. We will never use this site again. We ordered a bed from them, set it up, and noticed the next morning after opening it that the bed had developed a crack in the wood. We informed the company of this issue to request a return as the bed is unsafe to use. While waiting for a reply, we noticed that the bed had developed dents in the wood on its own when inspecting it to make sure there was no other issue. We reported this to the company, and they accused us of causing the damage on purpose, stating it was accidental, which it was not. We then went back and forth with them trying to get a refund as we didn't want a replacement due to the low quality of the item. While waiting, we have now started to see the paint chipping. They have come back to us refusing to help by issuing a refund. I honestly would never shop here. If you have any concerns with returns, go elsewhere. There is no customer service number, only an email contact. Just bad.

I ordered a bed 3 weeks ago and was told it would be ready for delivery about a week and a half later. After waiting for another 4 days with no updates, I messaged them and was told it would be sent soon. Another week passed with no communication, and when I messaged them again asking for an update nothing, I was ignored. They then canceled my order without any explanation, which was shocking.

Had my up and down. With this company ther has been times where I would never go back due to. Some horrendous customer service service when item are damaged and they do nothing about it. Then other. Times it’s be excellent and fast and quick service with a decent deal.

Tree arrived damaged. Customer service sorted the issue out after me. Messing around constantly hqvkng to prove it been sent back annoying

Fab customer service. Easy pick up

Orde is damaged . I ordered a load of Christmas Santa’s and the box came battered and upon opening 3 of the items are complete smashed. Very disappointing

Ideal if you don’t have a lot of money

You scum bag. My little boy has no food . You hire the worse customer service staff I have ever know not once did you help me when there was an. Order issue on your end. And I asked for you to sort it . I have lost 25 quid because you are scum and now we have no food.trash

Absolutely terrible . The address changed on its own. On my Deliveroo order, I, of course, didn't check due to ordering from the same app before, and it's always been the right address. The customer service is terrible. I asked for a full refund because the driver wasn't helpful in delivering to the correct address, even though the error was on the Deliveroo app a. Then she said I would be charged. Are you kidding me? I won't be receiving my order, so why would you charge me, incompetent people?

This store is a joke. The order was placed 7 working days ago, and they still have not sent me the order. They sent an email saying it had been dispatched, which is a lie, as the parcel is still with the seller. They state 3-5 working days to ship, but it took until day 6 to even make out they had shipped it. 🤷‍♀️🤷‍♀️🤷‍♀️. Why lie, as you can clearly see the delivery person doesn’t even have it. Avoid

Fast delivery is a must if you want something that gives a vibe of days gone by. I will be shopping here again - amazing packing, amazing quality, loving the products.

I received the order, but like other reviews, the order is missing an item. No one informed me about this missing item. Just bad.

I bought my son some Beats for his birthday. First of all, I was given the wrong color - I was told navy but received baby blue. He had them for a day, and all I did was unfold them, and they snapped. Now they won't do anything because it's considered accidental damage. What a joke! They snapped, but I am out of pocket. I am a loyal customer I’ve spent hundreds well thank to them doing nothing I will never buy from this company again disgusting.