kittytokatty

Atrocious. Photobox use Royal Mail for delivery who consistently lie about attempting delivery when they clearly haven't. Then the customer service person on the phone obviously doesn't care at all and tells you that you have to contact the courier company, so they are zero help. Photobox totally abrogate responsibility for their product once they have received your money. I am disgusted!!

Pets at Home have one of the worst websites I've ever used. Every time you go on it, you're lucky if you can actually order anything and the payment go through. Just tried ordering and the got stuck in a loop so the payment didn't process. The help chat said to use a different browser, which they shouldn't have to tell you, and when I did, there were items in my basket that I didn't even put in there. It's awful and the staff will not do anything about it. They must be losing money if people cannot even order stuff using the website. Awful company.

From the moment of the death of our mother, Poole and Wimborne Woodland Burial Ground took the reins and made everything as smooth as possible given the very difficult circumstances.

A special mention goes to Natascha who dealt with all the details as sensitively and professionally as possible. Also Mel the celebrant, whose warmth and kindness was a great comfort on the day. She was so genuine and caring, it helped the family enormously. And not to forget the limousine drivers who were also very kind and clearly so proud of their roles.

The actual woodland burial ground is incredibly beautiful; the undertakers carried out the final ceremony with wonderful respect.

We have a lovely place to visit mum forever now and the day will endure in our hearts and make our loss less severe.

I have been ordering online with Boots for about 10 years, without a problem. Recently when I made an order, they cancelled my order and when I tried to get an explanation, they said the order didn't pass the checks. I used the same debit card and address as usual. I have never experienced this with any other online company or with Boots before. I had to wait 72 hours to try ordering again and they cancelled the order again. In the end, I had to travel into town to buy my toiletries. This is the most disgusting treatment I have every had with an online company and I will try to get my stuff from other sources in future. They have questions to answer but the "customer service" team clearly DON'T care about customer service at all.

This is one of the best companies I have ever ordered from. My parcel was stolen and the customer service agent made sure I received the replacement handed to me in person.

They are so friendly and efficient and have the best range of light bulbs. I cannot recommend them highly enough

My cats thrive on this food and I know there are no unpleasant additives in it that exist in processed cat food. The customer service is also excellent. Couldn't recommend enough.

I have been ordering from this company for many years. Today there was a problem with the website, but instead of helping me, the customer service staff were rude and unhelpful. One of them even put the phone down on me. I am disgusted by the arrogant, rude, unhelpful service and won't be ordering from them again as I've found a much better source for their products. This company needs to realise who the customer is and treat them with courtesy!

I have had to edit my review sadly. The most recent order I made was never received despite them taking my money, so I am now disputing this with my bank. I am appalled. Do not use this company - the poor reviews are correct.

The best cat sitters I've ever used. What a wonderful company, with a genuinely cat loving owner and well chosen cat sitters. I felt so reassured being away that my two babies were being cared for and given lots of attention. I cannot recommend enough.

If I could give a rating of minus a million, I would. For not the first time, Yodel delivered a ripped, damaged parcel, and didn't even ring my bell so that I could ask him to come to my floor, so I had to carry a heavy parcel upstairs, and I'm not young. It contained cat litter and package was ripped and spilled cat litter all over the foyer and stairs, so I had to spend half an hours sweeping it up. I don't know what kind of recruitment criteria for delivery drivers Yodel uses, but they are the absolute worst, disgusting lot of rubbish I can describe. Makes me want to order from a different company that doesn't use Yodel.

I bought a beautiful scratching post from Cat Tree UK and was very happy with the quality and delivery.

From ordering to delivery, I couldn't be happier with the service. I am over the moon with my power recliner.

I had to leave a review because I was so impressed with the service and have seen a lot of iffy reviews, so I need to share my experience.

I booked a collection of 3 items of furniture today, and got a text in the morning telling me when Clearabee would arrive. They arrived exactly on time and were so polite and efficient, I was astounded. I was worried that there would be difficulties with the large heavy items, but they were so quick to take them out and were careful not to damage my glass hanging light shade.

I would give Clearabee 100/100 for excellent service.

Thank you.

British Gas Plumbing and Drains Cover sent out a plumber from Dyno Plumbing & Heating. Not 100% whether the problem has been fixed yet as I need to wait a week, but I have been requesting an invoice which has the 90 days guarantee on it, for days and for some reason they are too incompetent/lazy/not caring/stupid to send one. One of the most hideous vile companies I have ever dealt with. I do not recommend them - you have to hold on the line for ages then get a rude vile person answering who clearing doesn't care at all about your problem. Steer clear of this disgusting company - both British Gas and Dyno Plumbing & Heating.

The first order I made with John Lewis was returned damaged without Yodel informing me.
The second order there was an attempted delivery on 15/10/21 but I was not in. Yodel said they left a calling card but they didn't.
They delivered today - the parcel was ripped up and damaged. An absolute disgrace. As I was explaining to the driver that something was missing, he had his head lodged in my door. I told him to get out and slammed the door.

I feel completely shaken!

I just used the Avocado Moisture Masque and I cannot believe how soft my hair feels.

And the smell is gorgeous.

So glad I found your products.

Just changed to EE from BT and what a dreadful helpline they have compared to BT.

I am so depressed about it.

Waited in on a Saturday for 2 hours only to be told at the last minute that they couldn't deliver.

Appalling "service". Don't promise what you can't deliver.

I am fuming.

I contacted Castle Water because of a suspected incorrect bill and spoke to Euan McCubbin.

He was very polite and knowledgeable and corrected the bill giving an easy-to-understand explanation. I got an email confirming our conversation in about 15 minutes.

I was extremely impressed with the customer service provided by Euan.

I read a lot of negative reviews of Parcelforce, but after my experience, I had to write a counter narrative. The parcel I sent was collected and delivered within the estimated time, and throughout I was able to track it. I found the service so easy to use and efficient, I would definitely recommend it. It is great to have peace of mind when sending parcels abroad.