Energylightbulbs Reviews 

416
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its extensive selection, particularly for hard-to-find and unique light bulbs and fittings that are not available elsewhere. Many reviewers are highly satisfied with the quality of the products, noting their durability and attractive appearance. The service is consistently described as excellent, with customers highlighting prompt communication and exceptionally fast delivery times. Reviewers also appreciate the secure and effective packaging, ensuring items arrive undamaged, leading to high overall satisfaction and repeat purchases.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the good quality and attractive design... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speedy and quick... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the product's... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed, efficiency, and... See more

Order

People report positive experiences with order, praising the easy ordering process and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic company. Been looking for these bulbs for ages after being told that " They don't make them anymore "But after a quick google, we found them @Energylightbulbs. They weren't expe... See more

Rated 5 out of 5 stars

We're looking for new Bathroom LED Ceiling light to replace old one which stopped working, we couldn't find anywhere both Online and in stores, I twice ordered in Ebay, both time the order got cancel... See more

Rated 5 out of 5 stars

Great to see a lightning company stock a very niche bulb. I was delighted to find the bulb I required, LED filament, low wattage with a colour temperature of 1800k, which gives a lovely sunset orange... See more

Company replied

Rated 5 out of 5 stars

This is the only company I have found who supply LED 63mm GU10 lamps. However while I ordered clear glass what arrived was frosted glass. I called customer service to report and told them I was happ... See more


Company details

  1. #6 of 13 best companies in Lamp shade supplier
  2. #74 of 191 best companies in Electronics store
  3. #10 of 16 best companies in Light bulb supplier
  4. #37 of 98 best companies in Lighting Shop
  5. #10 of 24 best companies in Lighting wholesaler

Written by the company

We stock a massive range Low energy bulbs, Energy saving bulbs, LEDs, Decorative bulbs, fluorescent tubes, Lamp Shades & Pendants, Commercial Lighting, Outdoor Garden lighting, Switch’s & sockets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

416 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(416)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't fault

There was a problem with the product I ordered but this was swiftly resolved. I will definitely use this company again, very customer focused.

24 June 2026
Rated 5 out of 5 stars

Happy customer

Nice feature light over the dining table, looks like wood but it is metal so not too heavy. Super speedy delivery, despatched same day and arrived the next.

25 June 2026
Rated 5 out of 5 stars

Not recieved

Not recieved due to a delivery problem all sorted now

24 June 2026
Energylightbulbs logo

Reply from Energylightbulbs

This review is not justified reason being, we have proof from our packing slips after investigation that the item was returned to us on 2nd July 2026 due to you Not providing a house number or house name.

Rated 4 out of 5 stars

Got antique brass finish pendants

Got antique brass finish pendants, look really good, easy to fit, only downside was one of the grub screws that holds the flex in place was stuck, just made it tricky to alter the flex length. Apart from that a nice piece.

26 June 2026
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Reply from Energylightbulbs

Thank you for shopping with us, we hope to deal with you again.

Rated 4 out of 5 stars

Don’t Buy Old Stock

Please note:-
Since writing my review yesterday, I received a call from Bill, a manager at Energy Light Bulbs. Bill explained that the bulbs had the wrong date on because of a misprint by the manufacturers in China and he thanked me for bringing this to their attention. He apologised for the inconvenience and he sent me the two bulbs back which I had returned to them. Apparently these are new bulbs made in 2025 and not 2015!

I have changed my rating from one star * to four stars **** because the customer service yesterday was excellent. Bill was courteous and he understood how I felt about the situation. So all is well and I will have no hesitation now in ordering from Energy Light Bulbs again thanks to Bill!!

I placed my order for two 7W LED GX53 Light Bulbs in Cool White, on 8.6.26. The bulbs are made by Long Life Lamp Company, who have the same address and the same directors as Energy Light Bulbs. I have been buying these bulbs for ten years from both companies to fit under my kitchen cabinets. But the last three years I have been disappointed in the bulbs because they don’t last as long so I started reading the dates on the back of the bulbs and realised that some of the bulbs were very old, so this time I emailed Energy Light Bulbs before I placed my order. I asked one question, what date will be on the bulbs? but I got no reply, I needed the bulbs so I ordered them anyway. When they arrived the date on them was 26.12.15. The bulbs were over 10 years old and they were not only out of date but they were discoloured and they were the previous model, they were thick and chunky nothing like the newer, slim, brilliant white version.
I emailed EnergyLightBulbs several times with my complaint and I sent them photographs of the bulbs they sent me and another photograph of the bulbs they were intended to replace. I wish I could attach these photos with this review and you will see what I mean. It was obvious that the bulbs I had paid for were old stock and that they wouldn’t have lasted very long as they were well out of date. Energy Light Bulbs denied this so, at their request, I returned the bulbs to them so that they could replace them with a newer more modern version of the bulbs which would match the bulbs I had in my kitchen which were also bought from them.
Energy Light Bulbs sent me a refund which wasn’t what I wanted or needed. I need two replacement light bulbs, the newer version, with a more recent date on. I don’t think that is too much to ask.
My tip to everyone is : ALWAYS LOOK ON THE REVERSE OF THE BULB AND CHECK THE DATE!! Or you could find someone else to buy the bulbs from.

8 June 2026
Unprompted review
Energylightbulbs logo

Reply from Energylightbulbs

Thank you for shopping with us we hope to deal with you again.

Rated 5 out of 5 stars

Fantastic service provided

Fantastic service provided. I phoned at short noticed and managed to get my order delivered the next day. The item is lovely and looks perfect in my kitchen.

Thank you so much.

30 May 2026
Unprompted review
Energylightbulbs logo

Reply from Energylightbulbs

Thank You, for your feedback we appreciate it and hope you return soon.

Rated 5 out of 5 stars

Great option for more unusual fittings

Right products, reasonable delivery times, competitive prices - we have some usual light fittings and it was impossible to find what we needed in-store, and even on Amazon (although I'd rather avoid them anyway). Website was easy to navigate, everything labelled clearly, no difficulty in finding and ordering. Packaged well - not wasteful but well enough to prevent damage.

20 February 2026
Unprompted review
Energylightbulbs logo

Reply from Energylightbulbs

Thank you for your feedback we appreciate your time, and thanks for choosing to shop with us.

Rated 5 out of 5 stars

Brilliant!

I ordered from Energylightbulbs via B&Q
The delivery firm...DHL let the delivery down badly!! As a last resort I phoned direct to Energylightbulbs for help to find my order and get it to me!!!

Raj picked up the problem and stayed with it until she was certain I'd recieved my order..... phoning me back when she said she would... above and beyond! This type of service is very rare these days!!!! Unfortunately 😔 thanks Raj🙏

10 April 2026
Unprompted review
Energylightbulbs logo

Reply from Energylightbulbs

Thank you for your feedback we appreciate your time, and thanks for choosing to shop with us.

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