The good reviews are likely to be fake either that or they have checked their bank out to see that Wellaray has taken an automatic payment which you are unlikely to get back. How a company is able to get away with this i do not know.
Absolute scammers i notice since writing my previous reviews there is suddenly positive reviews. These must be fake. This company shoukd be taken down they are frauders. I am reporting them to every authority i can think of. Something should be done about them
There is no point me replying to their generic message i have been actively emailing these scammers and have about 20 generic emails from them. Trustpilot can take down my review and i will renew it as the general public needs to be warned
17 August 2026
Unprompted review
Reply from Wellaray Coffee Booster
Hello Hayley,
Thank you for sharing your feedback and giving us the opportunity to look into this for you. We’re sorry to hear about any inconvenience you might have experienced, and we’d like to help as promptly as possible.
At this time, we’re unable to locate an order using the information included with your review. We’ve therefore requested some additional details through Trustpilot. Please complete the request when convenient so our team can identify your order and assist you directly.
You can also reach us at customercare@wellaray.com with your order ID and any other relevant details, and our team will be glad to help.
Necklace broke the first day i put it on not worth the money cheap rubbish
21 August 2026
Reply from Callie
We are so sorry about the experience that you're having with us. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!
I thought it was a safer way to shop with using Paypal but it is not. They basically allow companies to scam you. They allow automatic payments to happen which are not autorised. When you want them to help they tell you to contact the sellers and sort it out yourself. I am waiting to see if my issues get resolved then im closing the account
Order a one off item and unknown to me they have done an automate order again. I am trying to cancel it im so angry. I did it through paypal thinking it was safer. Paypal are not helpful at all.
22 August 2026
Unprompted review
Reply from Aurlux
Hi Hayley,
We’re really sorry to hear about your experience and completely understand how frustrating and upsetting an unexpected charge can be. 💛
We’d genuinely like the opportunity to look into this for you and make sure the issue is properly resolved. Please reach out to our customer support team with your order details, and we’ll be happy to review your account, assist with cancelling any subscription, and help with the next steps regarding the charge.
We’re sorry again for the frustration caused, and we appreciate you bringing this to our attention.
Definitely took two payments out the same day both sums were not the figure for what i thought i was purchasing. Contacted paypal think i cancelled automatic payments which i didnt even set up. Paypal sent usual generic unhelpful message so contacted bank as well. Does anyone get their money back or any goods?
Got scammed on a fitness app thought I was paying a one off payment for a month. Just happened to look on my PayPal account to find two subscription payments taken out of £94.45. Reported to PayPal they didn't want to know and found in favour of the App. PayPal offers no protection I'm closing the account
SCAM how are they allowed to get away with it I paid what I thought was a one off payment for a month. They have then been taking £94.45 from PayPal. I'm furious. I just hope PayPal can help but looks like they haven't help other people. If I don't get any joy I will close the account with PayPal too
Thank you for the explanation. I guess that I am not used to seeing the VAT separated on a receipt.
10 March 2024
Reply from Jollyes The Pet People
Many thanks for your Feedback All our displayed prices do include VAT however this is broken down on receipt a member of the team will be in contact with you directly to go through you purchases
We apologise for any confusion this has caused Kind regards Jollyes Customer Services
Very disappointed in Uber today requested a pick up from Malaga. Our location was shown on the app map. Uber drivered turned up in a different local but just 5 mins around the corner we started to make our way there told him we were coming. He the drives past us and would not stop despite us waving. We then found we were charged a cancellation fee of 6.00euros for a taxi we did not cancel. We had to find another taxi which was slightly more expensive. Got some more trips to do but will not be using Uber again. UPDATE to be fair when I complained UBER credited back my 6.00 euros which I was able to use again. I have changed my star rating
deleted my account before it was meant to be renewed. I paid for what I thought was one month and then found out it was a continuous payment. They took the payment anyway and then refused to reply to my emails asking for a refund. Managed to get paypal not to pay them anymore. They must be obtaining loads of money this way and then give people the run around until they give up.
I managed to order twice by mistake which was swiftly rectified by Yourspares. Vacuum cleaner bags fit and work well at a fraction of the cost of the original ones...pack of 20 will last ages.