CC

Celia chandler

United Kingdom

Reviews

Review of DX


Rated 1 out of 5 stars

Waited in all day and no pick up

Waited in all day and no pick up. Next day waited saw the driver and he left before I manage to get down the drive. Now been on hold to complain for over 30 mins
Really poor service G9764525

11 August 2026
Unprompted review

Reply from DX

Good afternoon,

Thank you for taking the time to leave your review. I am very sorry to hear about your experience and the inconvenience this has caused.
I understand how frustrating it must have been to wait in all day for a collection that did not take place and then miss the driver on the following day despite being available at the property. I also appreciate how disappointing it has been to experience difficulties contacting us to discuss the issue. This is not the level of service or communication we aim to provide, and I sincerely apologise for the inconvenience caused.
Please be assured that the collection was missed and has now been rescheduled. It will be completed in due course. Your feedback has also been noted and will be reviewed internally.

Thank you for your feedback
Kind regards
DX2-Team

Review of Lay-Z-Spa® UK


Rated 1 out of 5 stars

Dreadful experience

Dreadful experience. Purchased a Parris. Wrong parts arrived. Tub doesn’t stay inflated. Paid £26 for next day delivery. Called CS and took 25 mins to get through. They sent over a request for me to fill out details of problems. Sent it over and the responce was 10 days before we can respond. Tried returning it everyday since but website doesn’t allow download of photos…. Can’t return without this now stuck with £650 worth of goods unusable and not able to return

10 July 2026
Unprompted review

Reply from Lay-Z-Spa® UK

Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Review of Chosenbyjessica


Rated 5 out of 5 stars

Gorgeous bouquet of flowers

Gorgeous bouquet of flowers. Look so realistic. I have several bunches of faux flowers but these are my favourite.
Had an issue with delivery.. Royal Mail and the company sorted it out for me super quick thank you
Will certainly purchase again

23 June 2026
Unprompted review

Review of Perfume Shark


Rated 5 out of 5 stars

Gorgeous

I was a little sceptical as some inexpensive perfumes I have tried in the past have not lived up to expectations, with an artificial smell and not very long lasting.i wanted something to wear ever day. This exceeds expectations. It is well packaged, comes really quickly and the smell is lovely. (No incentives offered to post this review) it’s 100% genuine. 100% recommendations

11 June 2026
Unprompted review

Review of SHO


Rated 1 out of 5 stars

Waste of money

Bought several bottles from SHO . Had an issue with a new Newt bottle. It lets in air and is really unpleasant to drink out of. Customer service firstly sent me a video to watch. Took bootle apart several times…. Still had the issue. Contacted them again and then they wanted a video of me putting it back together and drinking out of it to show that I was using it properly… seriously treat you like an idiot. Refused and they still wont replace the lid. They want me to pay to return the bottle. Said bottle is now in the bin!

27 May 2026
Unprompted review

Review of G Spot


Rated 5 out of 5 stars

At last a grown up soft drink

These are absolutely gorgeous. So nice to have a soft drink that doesn’t taste really artificial and sugary. Had the mixed box and thought some of the flavours were a bit weird but was pleasantly surprised. Light and refreshing. Love them!

8 May 2026
Unprompted review

Review of Newgarden


Rated 4 out of 5 stars

Beautiful pots

Was a little nervous about buying black pots and getting them shipped as it’s a nightmare to return. Ordered 4 large one and they came sooner that expected and they are beautiful. The only issue is that they were only wrapped in plastic and some of the plastic was scuffed and the pots exposed but luckily they were not damaged

24 April 2026
Unprompted review

Reply from Newgarden

ello,

Thank you very much for your feedback! We’re delighted to hear that the pots arrived sooner than expected and that you are happy with them.

We also appreciate your comments regarding the packaging. We’re sorry to hear that part of the protective plastic arrived scuffed, although we’re glad the pots were delivered without damage. Your feedback helps us continue improving our shipping and packaging processes.

Thank you again for trusting Newgarden.

Best regards,
The Newgarden Team

Review of Miraculous Meals


Rated 5 out of 5 stars

Best dog food

Best dog food. I have 4 dogs and 2 are picky eaters. It’s a pain having several different dog foods. Changed to miraculous meals 6 months ago and all of them absolutely love it. It’s comes well packaged with super quick delivery. I have no connection to the company and have not received a discount or incentive to write this review

22 April 2026
Unprompted review

Reply from Miraculous Meals

Hi Celia, Thank you so much for your wonderful review! 😊
We’re absolutely delighted to hear all four of your dogs are loving their MMs - especially the picky ones! It’s great to know it’s made meal times easier for you too.
We really appreciate you taking the time to share your experience, it means a lot to us. 🙏🐾

Review of TruWASH


Rated 5 out of 5 stars

I love the floor cleaner and the shiny…

I love the floor cleaner and the shiny cleaner is amazing so o thought I would give the laundry sheets a go. Havnt had much success with previous eco laundry sheets but these Biopure Truwash sheets are brilliant. I have been using them for a few weeks. On a cool wash my clothes come out clean and fresh and no half melted pod on your clothes that you only seem to find when you try and iron them Brilliant 100% recommendations

21 March 2026
Unprompted review

Review of Tahir Oral Care


Rated 5 out of 5 stars

Excellent piece of kit

I do floss regularly but getting to the back ones is a chore. Also because of different gaps I have to buy several colours of indent brushes, and water flosses are just messy. Starting using this and I love it. Teeth feel so clean. Saving money on hygienist visits will mean it will pay for itself within a few months. We all love an electric toothbrush so genius we have now have access to an electric flosser. Genuine review. I don’t know anyone in the company and have not been offered any incentives to write this review

29 March 2026
Unprompted review

Reply from Tahir Oral Care

This review has made my morning! Thank you Celia💙

Review of TruWASH


Rated 5 out of 5 stars

At last a window cleaner that works

Purchased sparkly cleaner and floor cleaner and blown away with the results. I am forever buying window sprays that claims to leave no streak and then do! This one doesn’t. It also works perfectly on all things shiny, amazing. The Floor cleaner has a lovely scent, (not synthetic which I hate) and works beautifully. 100% recommendations

27 March 2026
Unprompted review

Review of Oliveandco


Rated 1 out of 5 stars

Just a scam

Should have read the reviews. It’s always telling when companies get 1* mixed in with 5*. I purchased an item for a friends birthday. Sure claim 5/8 days but several weeks later still no item. I have contacted customer service but no proper update. Will file a complaint with my credit card and get a charge back

16 January 2026
Unprompted review

Reply from Oliveandco

Hi Celia,

Thank you for your feedback. We’re sorry to hear about your frustration.

Our customer support team has been in touch to provide an update regarding your order and is available to assist further if needed. We do not operate as a scam and always aim to keep customers informed about their orders and delivery timelines, especially if there are unexpected delays.

We encourage you to continue the conversation with our support team so this can be resolved as quickly as possible.

Review of Flannels

Review of Nectar


Rated 1 out of 5 stars

Call 4 times and still have an issue

This is a terrible service. Card has a technical issue so can’t use it or use balance. Called 4 times and each time I have waited for a new card and they don’t send it. You can’t speak to anyone senior and there is no email number. You have to write a letter. Guess that if you make it really difficult to make an official complaint, Sainsbury’s etc can look at data and think they are serving customers correctly

15 December 2025
Unprompted review

Review of Oslo Skin Lab UK


Rated 2 out of 5 stars

Poor customer service

It’s really difficult to manage subscriptions. Communication and reliability is poor. So many decent quality collagen products out there, don’t waste your time with one that cares very little for their customers ….

7 December 2025
Unprompted review

Reply from Oslo Skin Lab UK

Dear Celia, Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been left with this impression. We do not agree with the statement that we don’t care about our customers – quite the opposite. Our customer service team is available five days a week, both by phone and email, and we always aim to provide clear and helpful communication.

It’s also unfortunate to see such a negative review when, in this case, the issues raised were based on a misunderstanding. Without going into any personal details, we can confirm that we responded to your enquiries, clarified the situation, and confirmed the cancellation of further deliveries exactly as requested.

We understand that misunderstandings can occur, but we feel this comment does not fully reflect the support that was given. Nevertheless, we appreciate your feedback.

Have a beautiful day, Katarina

Review of Vegums

Review of Duux UK | Designed for better air

Review of DUTCHIES 📿


Rated 5 out of 5 stars

Best customer service

Saw this company on insta. Reached out as couldn’t find what I wanted. Super quick friendly responses. Range of products is amazing.
Thank you

4 November 2025
Unprompted review

Reply from DUTCHIES 📿

Hi Celia, thank you so much for your kind review. We are happy you reached out to us and that we were able to help you!
Enjoy your Dutchies!
Kind regards, Claudia | Team Dutchies

Review of Klarna


Rated 1 out of 5 stars

No protection against a scam

Really dissatisfied with Klarna service recently. Been using for about 5 years as bought an item and this was the only option. Used on and off since with no issues. Recently been scammed through Wowcher so put in my first complaint. Sent all emails pictures etc and they responded with nothing they could do and payment due. Email comes from a no reply and that’s it. No further help. Won’t use again., better stick either my credit card

25 October 2025
Unprompted review

Reply from Klarna

Hi Celia. Thank you for sharing your experience with us. I'm truly sorry to hear about the difficulties you've faced recently, especially after being a loyal customer for five years. It's disappointing to learn about the issues with your complaint regarding Wowcher and the lack of further assistance. We strive to provide the best service possible, and it's clear we fell short in this instance.

I would like to assure you that your feedback is valuable, and we are committed to improving our processes. If you haven't already, I recommend reaching out to our customer service team again to ensure your complaint is fully addressed. We want to make things right and restore your confidence in our services.

Thank you for your patience and understanding. If there's anything else I can do to assist you, please let me know.

Review of Wowcher


Rated 1 out of 5 stars

No protection if goods are not what you expect

I ordered 2 luxury adventure calanders and what came was a tray with absolute rubbish in. No countdown to Xmas as expected from an advent calendar. I contacted WOWCHER and there response is they are not responsible for goods as you only buy the voucher from them. Absolute scam
Update as you suggested I have reached out 3 times and have not received a responce only asking order number and issue and photos. This has now been provided on 7 separate occasions. Order number 50338242

28 October 2025
Unprompted review

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher