MJ

Mr John Short

United Kingdom

Reviews

Review of John Clark Motor Group


Rated 5 out of 5 stars

Easy and painless

Easy transaction from initial inquiry to collection.
A change of personnel part way through the process did not disrupt the purchase.
Leasa who took over the sale was very thorough and everything went through smoothly.

1 September 2026

Review of Shine


Rated 5 out of 5 stars

A very professional and knowledgeable…

A very professional and knowledgeable man who done a great job. Very clean tidy and to a high standard.

22 July 2026

Reply from Shine

Hello,

We are pleased to hear that our technician provided a professional and knowledgeable service. We are also glad that the repair was completed cleanly, tidily and to a high standard. Thank you for taking the time to share your feedback.

Kind Regards,
The Shine! Team

Review of Montirex


Rated 5 out of 5 stars

Fantastic service and so quickly too

Fantastic service and so quickly too. I returned a jacket and reordered a bigger size. All the refunds and delivery was top class.

10 November 2025

Reply from Montirex

Hello John,

Thank you so much for your wonderful feedback!

We’re delighted to hear that your return and exchange went smoothly, and that you were happy with both the refund and the fast delivery.

We really appreciate you taking the time to share your experience and hope to see you again soon.

The Montirex Team.

Review of The Range

Review of Shine


Rated 5 out of 5 stars

Fantastic quality service

Great team and fantastic job done. When you have tried the rest, just forget it. Call these guys they are the best. You won’t be disappointed so professional, clean tidy. I really can’t fault them and this is my second time using them. Thanks guys

18 July 2025

Reply from Shine

Hello,

We’re delighted to hear you were so pleased with the quality of the repair and service, and it’s great to know you chose us again. Thank you for your continued trust and kind recommendation.

Kind regards,
The Shine! Team

Review of Shine


Rated 5 out of 5 stars

Great job

Ben turned up on time as arranged. He done a fantastic job and things are looking great. Very polite and professional and certainly knows what he’s doing.

19 June 2025

Reply from Shine

Hello,

We're pleased to hear that Ben arrived on time and delivered a fantastic repair with professionalism and expertise. We’ll be sure to pass your comments on to him.

Best regards,
The Shine! Team

Review of Octopus Energy


Rated 2 out of 5 stars

A little disappointed

We’ve had an ongoing issue with our newly installed smart meters not working since installation, 4 and half months ago. It was us who raised the issue of not being billed correctly and we have had to chase this up with Octopus at every opportunity. We were only being billed for gas and not gas and electricity. After 2 months we raised this with Octopus.
It now looks as though the meters are communicating properly and the correct information is being sent in.
We now have to confirm what we owe for the consumption of electricity for the time the meter hasn’t been communicating properly.
We have disappointed at the amount of times we have had chase up Octopus for an update on the situation even when updates were promised and not received.

19 June 2024

Reply from Octopus Energy

Good afternoon,

My name is Jess, and I’m a Team Leader at Octopus Energy. Many thanks for leaving this feedback on Trustpilot - it’s really useful in helping us improve our processes so we can strive to provide the best customer service possible. We really appreciate all feedback, even if it is negative.

I’m so sorry to hear of the issues you’ve experienced with your new smart meters, and the associated billing. I can see there were delays following the smart meter installation, and although the issues have now been resolved, this had led to uncertainty - and required you to contact on a few occasions.

I’ve reached out to you via email to discuss these shortfalls, and confirm the current position of your account. I hope we can work together to address any remaining concerns, and restore your faith in our service.

Kind regards,
Jess
Octopus Energy

Review of Wilkins Chimney Sweep


Rated 5 out of 5 stars

Top Job as always Kris cleaned two of our chimneys and…

Kris cleaned two of our chimneys and advice on the third. An excellent service done as always with very close attention to cleanliness and safety with tidiness. Advice and guidance was greatly welcomed and appreciated, things that will keep our chimney clean and healthy. Top class Kris thanks again! You may try others but forget it Kris is the best and honest value for money.

30 September 2023

Review of Evri


Rated 1 out of 5 stars

I wouldn’t have this courier at my door total shambles

I wouldn’t have this courier at my door again. You pay for delivery and this Co can’t provide it. When you do get your items it’s total trashed and dumped on a doorstep to be stolen by anyone who wishes. Chap door run away is a kids games , Hermes is great at this and must be rated highly for it.

10 July 2020
Unprompted review

Reply from Evri

Hello, thank-you for taking the time to write a review. Sorry your parcels are delivered in this manner. Every parcel is important and we'd really like the opportunity to follow this up, please email us at TrustPilotSupport@hermes-europe.co.uk with your 16 digit parcel number so we can make sure parcels are being delivered to appropriate safe places, thank you Safeena

Review of Emcare Travel Clinic


Rated 5 out of 5 stars

First class

Yes, very professional from first point of contact with great advice overall.im glad I made this my first phone all. I was seen very quickly for an appointment following my phone call. Staff were lovely and made you feel very reassured.

5 April 2018
Unprompted review

Reply from Emcare Travel Clinic

Hi Lesley

Thank you - nice to hear from you so glad we could help you out.

Hope you have settled in okay - take care.


Best Wishes
Lorna

Review of Evans Halshaw


Rated 2 out of 5 stars

A bit of let down

Disappointing that the contact details have not been updated from those of the previous owner despite being provided on several occasions. The locking nut for the alloy wheels was not found by the technicians despite being in the boot as told when dropping the car off. When picking the car up the service assistant on the desk knew nothing of any issue with the location of the locking nut despite several phone calls during the day to both me and the previous owner. I was not taken through the paperwork showing the results of the service. I was given the keys and told the car was parked around the back of the garage and dismissed.

17 October 2015
Unprompted review

Reply from Evans Halshaw

Hi Mr John Short, we're sorry to hear this. A member of our team will try to call you shortly. However if you’d like to contact our Customer Services team directly please do not hesitate to call us on 01623 726749 or email service.followup@evanshalshaw.com, the team will be more than happy to assist you. Regards, April