Shine Reviews 

13,545
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,639 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the friendly and professional technicians who always arrive right on time and complete vehicle repairs efficiently. Many people emphasize the exceptional quality of the work, noting that paint matching is immaculate and minor damage completely disappears. Clients truly appreciate the convenient mobile service and the helpful advice provided during visits. Though some customers noted that securing a prompt appointment initially can take time due to high demand, others occasionally experienced minor scheduling delays. Some reviewers also mentioned that certain repair requests faced unexpected limitations or left specific issues unaddressed.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that technicians arrive promptly... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, punctuality, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting excellent craftsmanship and efficient... See more

Product

Reviewers highlight positive aspects of product quality, noting that cars look brand new and scratches are... See more

Booking process

Customers had positive experiences with booking process, highlighting that arranging appointments online or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to organise a date for the work to be done. Phone call days earlier to offer me an earlier appointment as technician was in my area, which I accepted. Technician was a personable young man, wh... See more

Company replied

Rated 5 out of 5 stars

Took out minor repair damage insurance when we bought the car. Contacted insurer to make a claim which they accepted, Shine then contacted me to arrange a date for repair. Had a text informing me of a... See more

Company replied

Rated 5 out of 5 stars

Ive always used your company for my scratch /dint repairs over the years and have always been highly satisfied with the results. Your staff inside the office and out are very professional helpful and... See more

Company replied

Rated 5 out of 5 stars

Shine's man - Sean - turned up on time on the appointed date. The work involved repairing a piece of vandalism - paint gouged to the undercoat. The work was carried out in an exemplary manner. What wa... See more

Company replied


Company details

  1. #6 of 60 best companies in Vehicle Repair
  2. #2 of 16 best companies in Car Body Shop
  3. #3 of 8 best companies in Vehicle Dent Removal Service
  4. #4 of 35 best companies in Vehicle repair shop
  5. #6 of 55 best companies in Car service

Written by the company

Shine!® are at the cutting edge of Mobile Repair Technology and have been working to shape the future of the mobile body shop sector. Implementing standardized working practices and establishing firm relationships with leading refinishing suppliers Shin...


Contact info

4.9

Excellent

TrustScore 5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(13,545)

3,391 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent work

We were kept informed of arrival time. It was explained clearly to us what would be done. The work was done very efficiently and well. The repairer was very pleasant and polite.

5 September 2026
Rated 5 out of 5 stars

Professional and Courteous Service

The technician was very professional, polite and friendly. He explained the repair process clearly, worked efficiently and completed the job to a high standard. I was very pleased with the service and would happily recommend Shine! Repair.

5 September 2026
Rated 5 out of 5 stars

Great service

Great service. The technitian was on time, well equiped and did a great job. Nothing was too much. Thank you. My car is looking great.

4 September 2026
Rated 5 out of 5 stars

excellent service

Organised very well. Delivered an excellent serve. I cannot find fault from first contact to completion of the work. Bardley the technician is a skilled and very nice person, a credit to his employer. The job has been done to a very high standard with no mess.

4 September 2026
Rated 3 out of 5 stars

Shine - great service ........ but a long wait for it

The repair done to my car was first class - the guy came on time and spent time getting it to look perfect - no complaints on that score .
The reason I have given only 3 stars however is due to the 3 months waiting time taken to get an appointment - having initially spent hundreds on an insurance policy it isnt good service to have to wait so long .

4 September 2026

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