Emma

Having previously left a bad review for my frustrating online experience getting support from YouFibre, I eventually managed to get them to agree to send and engineer out and Paul R was brilliant! He explained the issue(s) I was having and what could be causing them and replaced the hardware. Paul was really helpful and a credit to the organisation. Thank you.

I am getting very frustrated with YouFibre. Had a great initial experience with installation and brilliant internet for a month but suddenly in the last week I have been getting issues with slow browser speeds and streaming suddenly stopping. My work laptop is showing as "No internet, secured" and I have been in touch with various people on the chat function, none of whom resolved the problem and a couple who just never responded. I then managed to get through by phone after waiting for 45 minutes. I have been on the phone for half an hour now going through all of the same "on/off" again steps and the support person is trying to send me an email with the steps on to try myself as they can't resolve the issue. The email is not sending and I am now back on hold to see if there are Comms issues.

I am tired and frustrated and not able to get any work done. Customer service is awful and I'm not sure where to turn next.

Had YouFibre installed on Tuesday and the installation was a really smooth process. Nolan was friendly, professional and efficient and arrived really promptly. Only had it two days but no issues yet and so far I'm impressed.

I talked to a few different kitchen producers and found Wren to be the best in terms of choice, customer service, quality and ease of moving through the process. They were also the most value for money and my kitchen designer (Darren) was a wealth of knowledge and experience, and very helpful. The kitchen has been fitted for a couple of months now and I'm so pleased with it. It looks great and is very functional.

Super comfy bras and pants and fabulous customer service.

Edited to change to 5*s!!!

Quick delivery, great product. Rewlly comfortable, seem durable, and great that they're made from recyclable materials and are vegan!

Very quick delivery, bra is really comfortable.

A good way of finding a place to live - easy to use and hassle free. Lots of choice and communication with potential landlords/roommates was really simple.