PL

Philip LLOYD

United Kingdom

Reviews

Review of Vertu Motors


Rated 5 out of 5 stars

Excellent Dealership

Really good experience buying a used VW T Cross from VERTU Nottingham South.
Extremely good price on the new car and they took my old car in part exchange.
Excellent sales person,Matt Recchia who sent me a video prior to me travelling to the dealership and getting a test drive.
Everything explained well by Matt both regarding the vehicle and other products.
Very pleasant to do business with them.



28 August 2026
Unprompted review

Reply from Vertu Motors

Thank you for your wonderful review.

We are delighted to hear that you had such a positive experience purchasing your VW T-Cross from Vertu Nottingham South. It's great to know that you were pleased with both the value offered and the part exchange process.

A special thank you for your kind words about Matt Recchia. We're pleased to hear that the video he provided before your visit was helpful and that he took the time to explain everything clearly, both about the vehicle and the products available. Providing a friendly, informative, and pressure-free experience is exactly what we strive for.

Thank you for choosing Vertu Motors. We hope you enjoy your VW T-Cross and look forward to welcoming you back in the future.

Kind regards,
Keith

Review of holidaycottages.co.uk


Rated 5 out of 5 stars

Lovely cottage in superb location .

Lovely cottage in superb location with plenty of attractions within easy reach such as West Somerset Railway, Dunster Castle, Selworthy Beacon, Wells Cathedral and Market , Street for Clarke Shopping Outlet and Taunton.

4 July 2026
Unprompted review

Review of Toolstation


Rated 5 out of 5 stars

Excellent

Excellent service and wide range of products.

3 January 2026

Reply from Toolstation

We appreciate your positive feedback and are so glad you were satisfied with our service and pricing. Thanks for the five-star rating! Kind regards, Alysha

Review of LightHub Direct

Review of Toad Hall Cottages


Rated 5 out of 5 stars

Excellent company.

Always good to deal with as they give accurate descriptions and excellent photos of each property available.
Easy to book and they keep you in touch with arrival details etc as you go along .
None better.

26 September 2025
Unprompted review

Review of SportsShoes.com


Rated 5 out of 5 stars

First Rate

Excellent company to buy from, cheaper prices and exceptional service.

12 August 2025

Reply from SportsShoes.com

We appreciate your positive feedback! We are delighted you were happy with the cheaper prices and exceptional service from our company.

Review of The Window Doctor Care & Repair Service Ltd


Rated 5 out of 5 stars

First Rate.

Very impressed with this firm, came when they said they would both to measure up and then complete the job of replacing a misted double glazed unit.
Worked clean and tidy and respected my property using mats and overshoes.
The system they use keeps you in touch with texts and the staff I spoke with on the phone were knowledgeable and professional.

5 March 2025
Unprompted review

Review of Furniture Village


Rated 5 out of 5 stars

Very Impressive.…

Very impressed with Furniture Village store at Rugby provided us with a perfect dining table and 4 x chairs.
Great price, delivered and assembled within the week .
First Class.

20 February 2025
Unprompted review

Review of Heynershop.co.uk

Review of Yodel by InPost


Rated 1 out of 5 stars

Didn’t receive my parcel.

Didn’t receive my parcel.
Stayed in all afternoon and they say they have delivered it but obviously not to me.

23 November 2024

Reply from Yodel by InPost

Hi Philip, I am sorry to hear that you have not received your parcel yet. I understand how confusing and disappointing that must be. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Toolstation


Rated 5 out of 5 stars

First Class.

Easy ordering process and very quick response informing me my item was ready for collection.Item very competitively priced.
No problems.

14 June 2024

Review of gardensleepers.co.uk


Rated 5 out of 5 stars

Excellent

Delivered on time and very well packed on pallet .
Good quality sleepers and very easy to construct garden bed.

13 May 2024

Review of Atom bank


Rated 5 out of 5 stars

Easy process.

Easy process to open an account and everything you need on the app to monitor your savings.
Competitive interest rates so you can’t really go wrong.

28 May 2024

Reply from Atom bank

Sounds like we ticked all the boxes there! ✔️ Thanks for the 5-star review! We appreciate it a lot :) - AP

Review of Decorative Aggregates


Rated 5 out of 5 stars

First Class.

Excellent service from ordering to delivery and very happy with quality of decorative stone received.
Would definitely recommend.

23 May 2024
Unprompted review

Review of gardensleepers.co.uk


Rated 5 out of 5 stars

Excellent quality and Service.

Made the purchase very easy by being able to choose the date for delivery and the carriers kept to the agreed day/ time.
Quality sleepers and very easy to assemble.
Worth the money and would definitely recommend.

20 May 2024
Unprompted review

Review of XDP


Rated 5 out of 5 stars

Excellent service.

Everything arrived safely and on time.
Polite driver and he carried item to the door.
Excellent service.

3 April 2024
Unprompted review

Reply from XDP

Good Afternoon, Philip,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with our service and that everything went smoothly and professional with your delivery.

We truly appreciate your kind words and your support.

Kind regards,
XDP

Review of Trading Depot

Review of Yodel by InPost


Rated 5 out of 5 stars

Excellent service..

Prompt delivery and parcel undamaged.

26 March 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Compare the Market


Rated 5 out of 5 stars

A very good price.

Easy to use and seem to have a good deal at a good price.

18 January 2024

Reply from Compare the Market

Hi Philip.

Thank you so much for taking the time to leave us a review, we really do appreciate it. I'm so glad to hear that you found our services to be so easy to make use of.

All the best,
Aaron
Customer Support Team
Compare the Market

Review of BT


Rated 1 out of 5 stars

Abysmal Customer Service …

Had a whole week of abysmal Customer Service from BT.
Initially they decided to put the price of my tv package up but without telling me.When I spoke to them they sold me another package which included longer contracts.
They then added a product to my order I didn’t agree to buying. This took numerous calls to them to get removed and they cancelled the whole order twice.
Sat at home waiting for their Home Tech expert that they insisted I have because my Wi-fi is very poor . He never came.
Numerous times told people/ Managers would ring me back and they never did.
They changed my mobiles to EE and mislead me with the price and now I can’t get any decent response from EE about rectifying the problem.
I was a BT engineer in the eighties and out of some misguided loyalty, I have stayed with them but I would be very reluctant to recommend them to anyone else.

17 November 2023
Unprompted review

Reply from BT

Hi Phillip, Thanks for the feedback, I'm so sorry we have failed you. I would recommend messaging my colleagues on X @bt_uk or Facebook BT and we'll be happy to help with the concerns you have raised in your review.
Thanks
Neil