Matt

I had some connectivity problems with my internet service. Following some initial online correspondence which had not fully resolved the problems, I was telephoned by Rob Williams from Zen. Over a number of days reviewing connectivity, in a professional, thorough manner, he pin-pointed the problems, arranged for replacement hardware and ensured I had good internet access, resolving my problems. This kind of thorough, one to one back-up service seems rare nowadays, and backed up Zen’s reputation for good customer service. One very satisfied customer.

I ordered a cover for a Truma chimney and it was sent to me quickly and well packaged. It fitted perfectly so very happy with the purchase.

The cover is very well made, fits perfectly and looks smart on the caravan. It was easy to fit first time, using the guidance video. In use, it travels well and keeps the front of the caravan clean. Very pleased with the purchase.

The fibre internet was set up very efficiently and, apart from the small new box on the outer wall, you can’t tell any work has been done, everything was tidied up so neatly. Very impressed.

I came across Orro while looking to replace my older carbon fibre bike. The looks of the Venturi were superb (think ‘stealth’), and at a price about £2000 less than ‘name’ brands. I bought it from Cliff Pratt Cycles, who were knowledgeable and helpful. My first ride was delayed by winter and a broken arm but, when it came it was great. I have been delighted with the bike. It is light, responsive, quick and brakes well.The ultegra is as reliable as ever. It’s yet to be tested on very long rides, but I raced it in the World age group sprint duathlon championships in Ibiza this year, where the bike acquitted itself very well.
Overall, really pleased to be riding a quality British bike.

Plenty of staff were on hand to help at check in, and were all friendly and helpful. We checked in so easily compared to some other airports. The flight was good, with helpful cabin crew. I transported a bicycle and, from what I could see, it was handled carefully - again unlike my experience with someother airlines. Both my wife and I felt the Jet2 experience was a step up from others we've travelled with.

My second purchase. A good price, well packed and delivered within 24 hours. The company also dealt with a technical query I had.

Good quality print and delivered quicker than forecast

FMG did an insurance repair of some deep scratches on my car. The repair is excellent - totally smooth with a perfectly blended paint job. I was provided with a nice courtesy car during the repair, and my car was returned looking great, having been cleaned and valeted. Very pleased with FMG and would highly recommend them.

The battery arrived with 24 hours and was just right. Exceptionally quick service.

Slater Gordon represented me in respect of a Skoda I bought which needed work on the engine to rectify the false emissions data. Although the claim took a long time (due to the unwillingness of VW to settle), I was regularly kept up to date on developments and, in the end, I received a fair compensation. A very professional job by Slater Gordon.

I purchased a tyre on-line to replace one on my caravan. I was most impressed that it was delivered the very next day.

A great price for these Bontrager cycling shoes, delivered very quickly by Sigma.

I bought a pair of suede slippers and the soles started to develop holes. Having raised it with Sheepers, they were very quick to follow up with me and, whilst expressing surprise at the fault, were able to satisfactorily resolve the issue with me.

As the owner of a Skoda that was subject to misleading emissions claims, I am part of a class action being handled by Slater and Gordon, and feel they have been acting thoroughly and professionally, making substantial progress, albeit within the lengthy period legal cases can take.

Great selection of wines with fast delivery

Really pleased with my purchase, and thought it was a good price. Staff were helpful and answered my queries.

The shoes were despatched quickly and received with no problem. A good price too