A very satisfactory experience
From the call centre through to my attendance at the Telford clinic my journey has been nothing but smooth.
Following my appointment at Specsavers, Wellington my pre op assessment occured relatively quickly followed by my initial op to remove the cataract from my right eye. The experience was faultless, I had no after effects and at my four week review my optician was very happy with the outcome and improvement in my vision. My appointment to remove the cataract from my left eye followed two weeks later. The experience was slightly different, some dicomfort but nothing major(I think I was spoilt first time round)After discharge I experienced the symptoms as outlined in the after care booklet, and yes they were irritating but in a short time they had settled down and apart from some tenderness my sight is 100% better in terms of clarity and richness of colour.
The staff at Telford are supportive, professional as are the reception staff. Cannot fault them in any way.
As for the processesses and procedures involved in the treatments. They are well organised and work like clockwork, each technician fulfills their role with skill and yes at times it does feel as though you are on a railway track but its efficient and effective which along with the high quality equipment and the spotlessness of the surroundings all goes to provide a first rate service.Hopefully the follow up checkup on my left eye will be as good as my right eye but so far so good.
28 November 2024
Unprompted review