Andy

Package stuck for 10days.
They said they had handed the package over to another carrier, but could not tell me who the other carrier was.
Told me to check with the sender.
When I asked how will the sender know, if you don't.

They said thats all the info we can give you and hung up.

Tracking does not work.
The package was not delivered.
They are uncontactable.
I have told Amazon I will not order through them again if this is the carrier for the order.

Amazon refunded by order.

Package from US to EU stuck in customs, did not inform us, then did not respond to our emails and then charged us for storage, They turned up at the door and wanted 300 euros EXTRA, for customs clearance and storage on samples worth 500 euros. How do people do business with this company. We rejected the Package, business lost for US company.

Goedkope kopie zonder Google TV, ook defect, teruggestuurd en geen terugbetaling, totale zwendel.

Cheap copy with no google tv, also faulty, sent back and no refund, total scam

Lots of offices around funhcal, good prices.
The only issue, the extra driver is 10 euros per day, so when you rent for a long time, it adds up, 30 days 300 euros! Normally, the additional payment is for the first x days. Good for a short rental, a week or so.

Total Scam, do not use, they are taking pictures from other sites and then adding them to their site without the owner's permission.
If you book through them you will have nowhere to stay!!!!!!!

I created an account online and due to the amount involved I was assigned an account manager, Germaine Boselli.
Germaine guided me through each step, helping me to update my account and get the transfer done, she also checked the daily rates for me which were way more competitive than the banks.

The price is hard to beat. There are plenty of offices for pickup and drop off, easy to book and options to leave the car at the airport.
I have made over 20 bookings, I very rarely go anywhere else.
Communication; email, whats app, phone and quick.

Booking confirmed by the actual car hire company, which gives you peace of mind, it was just like booking at the car company

Business team cannot give any consistent answers to the same request, one says sure no problem the other says no we can't. They also have no understanding of business requirements and their service is far from business minded, nobody takes ownership of problems, we will move our business to KPN.

Ordered Sunday. delivered Monday and the best price I could find..

Geweldige klantenservice, snelle levering, goede selectie en geweldige prijzen.

All devices eat batteries, when you need them they are dead, they send a battery replacement one at a time from USA to EU and the ones they send are cheapos, dont waste your money.

Don't take my word for it, there are many reviews on the internet.
Lots of people who try the trial are charged, some of even recharged again. Takes a long time, over a week to get an answer from them via email.
They then tell you they cannot issue refunds, sorry but any company can issue refunds, but they insisted they can't, in the end, we got half our money back. Which by the way was a refund.

Even trust pilot has a warning over this company!

Terrible customer service. Order delayed, no communication, you spend hours waiting on the phone. They say all is ok it's being processed in the warehouse, again no delivery, no communication.
They say you can use Chat on the website, but it is never available, they don't answer emails. Supposed to be open Saturday till 2pm, but they aren't, even their answer phone says they should be open. If you must buy a dyson don't order direct.


I have to say Dyson last week your service was a disaster, today it was a total runaround, very responsive and helpful and really great service. How things can change, maybe you listened, maybe you just had a bad week, maybe you fixed some issues, but the difference good service makes is the difference between losing a customer and having a loyal one. I post when you are bad, I also post when you excel

fine until you need to get in contact with them. Upgraded to premium and now membership does not work. No answer on the phone or email.

Opgewaardeerd naar premium en nu werkt het lidmaatschap niet. Geen antwoord op de telefoon of e-mail.

The Selling part of the house was great, the house appeared on major websites such as Rightmove and viewers could request viewings and keep in touch via the website.

The price options are very good also, but please note that if you don't sell the house you will be asked to pay 195 pounds to continue for 3 months or reduce the house price by 10%
Which is fair enough.

You need to show people around yourself, or if needed, housesimple have a 3rd party company who will send someone to do it for you.....350 pounds unlimited viewings, or 35 pounds per viewing.
We do not live close to the property so we paid for this service, was a total disaster, did not call back when they said they would and actually did not show for the first appointment.
We cancelled without argument from housesimple. It was a 3rd party, so did not judge housesimple to harshly.

When we sold the house they sent us an offer to do the conveyancing, after sending the offer they proceded as if the offer was a done deal, sending sales of memorandum to the buyer with their name as my solicitor. Took several emails and phone calls to sort this out.

Overall a the SALES process was very good, at a good price, so I would use them again.

They offer 4 delivery stots, 7 days a week, next day delivery, also on Sunday, they even pick up returns same day. It is brilliant, but only if you come through with your promise. I prefer you to show up tomorrow than not show up today, you also did not show up on the rearranged slot. You also need to tell the customer when there is is a problem, don't let the customer wait in when you know there is a problem.

The problem with Currys is there is no consistency. One day you get great service the next day not so and i speak from many visits. Yesterday I had to go to the shop twice because although the shop was almost empty I had to wait 20 minutes for the 1 person who worked in that area. I came back later, was greeted at the door by the manager who helped me immediately, only to found out the item was not in stock (and very rarely is) and had also been priced incorrectly.

The week before i was there it was the opposite, lots of people on hand to help, good advice, great service, same shop with more customers.

Order til 22:00, also on Sunday.
Great selection.
Great service. Staff are knowledgeable.
Prices are now very competitive, which was not always the case.

Internet site could be better, comparisons, options etc.
Do not order at the last minute, anything JUST before 22:00, even when it the order is confirmed before 22:00, do not always make the cut for next day, otherwise 5 stars. (if you say it you have to do it)