Be cautious using this company unless you are very careful to read the small print and T's and C's
I wish I had read the reviews before using taxicode.
Please read the other 1 star reviews for similar bad experiences to mine. Loads of people are saying the same thing about being charged £25 without authorisation. In my opinion, this company is misleading people into paying £25 for something they did not want.
They also charged me £4.83 for using my credit card for a £100 return fare without offering any other method of payment and without warning me first what the charge would be.......I think that charge is excessive and should be explained before you pay.
I initially gave them a 5 star review for the taxi service, which was on time on both parts of the journey, but now that I've also discovered that they have taken £25 from my account without authorisation I wouldn't give them even 1 star. They had no authorisation to take the £25 and I then discovered that they intended to take it every 6 months.
I've tried to get them to refund the supposed rewards subscription fee but I don't hold out much hope based on other reviews.
I got caught because I accepted a £5 discount for booking online, but then ended up paying the £25.
They subscribed me to a rewards voucher scheme and took £25 from my account a week later. I would advise anyone using this site to very carefully read the small print and all the terms and conditions before making a booking as it is very easy to find yourself agreeing to join the rewards scheme and end up paying £25 every 6 months.
I have informed my bank and they are refunding me and putting a stop on any future transactions. I was told not to cancel my credit card as Taxicode could just take the money from a new card.
My advice is to be very wary of using this company and don't agree to any online discount unless you are prepared to sign up for the rewards scheme at £25 every 6 months.
23 June 2017
Unprompted review