wizonline

Booking MoT's for 2 cars was straightforward and cost effective. Was kept regularly informed on mot date and progress of the work
Garage staff very friendly

Booked MoT without any issues
Garage was friendly and undertook work promptly

Absolutely useless company
Expected a broadband router to be delivered, received confirmation of delivery date. I waited all day. Tracking showed out for delivery. No delivery made. Contacted company who could not explain why it could not be delivered. Indicated it MAY be delivered the following day.
Only redirection option was to leave parcel with neighbours. All my neighbours are students therefore not an option.

Ordered fish and chips, cost £11.99.
Fish was meant to be cod it wasnt.
Fish was tiny smelt and tasted disgusting
Place looks clean but dont let that fool you
Not a cheap place. Expected better

Great range of products.
Ordered wall panels and accessories online and the goods arrived within 2 days.
Had to contact the email support team on several matters, and these were promptly dealt with. Great service

Bought a router than came with EU adapter rather than UK adapter
Company has just been ignoring me
Does not have a landline just an email address
Reported matter to trading standards and my credit card company
Hopefully company will contact me to address matters soon

Great prompt book and scheduling service
Very competitively priced
Friendly staff

Needed EPC for 2 properties.
Found the company to be the best priced, delivering an excellent service and turnaround that fitted in with my availability.
Nicholas was very friendly and provided lots pf recommendations which we will take on board.
Definitely use the company for my other properties

Bought a very expensive laptop. Had issues from day 1.
Unhelpful staff
Poor customer service
Blaming me for their mistakes
Avoid at all costs

This was my first time purchasing a car from Stoneacre Group (Volvo XC90 Ultimate), and unfortunately, it has been a deeply disappointing experience. I expected honesty and attention to detail regarding the car’s condition, but instead I was misled, misinformed, and let down by repeated assurances that were never fulfilled.

Management showed little interest in resolving the issues, and customer service was effectively non-existent. I have had to personally cover around £1,000 in costs to address problems that should have been disclosed or resolved by the dealership.

The matter is now with Volvo UK, the Motor Ombudsman, and my credit card provider. I would strongly advise anyone considering this dealership to think carefully — the focus here appears to be on meeting sales targets rather than providing genuine customer service.

I purchased a Volvo Selekt used XC90 from Stoneacre Harrogate and have been very disappointed with the experience. The salesperson gave assurances at the point of sale (online and via email) which I have since found to be untrue and misleading.

After purchase, I identified a number of issues with the vehicle. While the dealership initially agreed to cover some of the repair costs, this offer was not followed through and my attempts to resolve the matter have since been ignored.

This is my first Volvo, and unfortunately my experience with this dealership has been poor. I expected a higher standard of transparency and customer service, particularly from a brand such as Volvo.

I will see if they resolve this matter before updating this review.

I was looking for an accountant to deal with my rental business. Despite attempts to engage with the company, i was totally ignored.
I can only assume they want to pick and choose who they want as their costumers.
If this is how they treat prospective customers then why would anyone want to waste money in poor service. Avoid at all costs

Found the sale staff arrogant and condescending.

They think their Volvo dealership cars are better than those from other volvo dealerships and that justifies their premium prices!! This is despite being part of the Volvo family and are meant to be adhering to the same standards.

If this is how they behave when selling a car, i wouldnt want to know how they would react if i had an issue with their car
They clearly do not understand customer service or interested in my business despite being a cash buyer.
Avoid at all costs. They are not worth it

See my comments in the other group!

There appears to be miselling going on the branches in around Cardiff
On different occasions went to several branches for a flat white. On the first occasion, the barista muttered something about Arabia beens, and asked is that correct. I said yes, only to find when i paid i was charged an extra 30p for their limited edition coffee bean - no difference in taste.
On second occasion at different branch i asked for a flat white and the barista mumbled something, not even asking me for a response and charged me for the limited edition bean.
On both occasions at first i thought it was me
On the third occasion went to another branch and when the barista muffled something i said no and asked for std coffee beans. He then spoke up to offer the special edition coffee bean offer.
Is this the new tactic to get more money for loyal customers? You have lost me as a loyal long standing customer

Useless company
Do not respond to support tickets
Payment collection fails (at their end) and they then charge you for the mistake!!
Avoid!

I have used this company to find freelancers for several projects. It is clear that there are freelancers on the site that are scammers, unprofessional and lie about their skills and abilities in order to get the project. Once you accept and set up milestone payments you are stuck. Freelancer company fails to help or deal with those that lie unless (in my experience) you also have to pay additional sums for the dispute to be escalated, with no guarantee of success. Don't waste your time with this company unless you have carefully vetted the freelancer you plan to use

I have been driving Tesla cars for about 10 years, starting with a Model S 85D, Model X P100D, Model Y. Over time servicing experience has got worse, repairs have got more expensive, charging experience has got worse, build quality has never improved. To insult i paid for FSD and never received it!!!
Never again, my current Tesla lease ends soon and i will never be coming back to this brand, ever. Stay away, there are plenty of better brands available now.

Great communication, polite staff
Engineer Steve turned up today to service the boiler, polite, friendly and turned up on time