jill sharpe

Waited for ages for sofa to arrive and changed our mind asked to return - initially told it was no problem and asked to provide bank details then when I said I did not want to give bank details and just to return money to card I was told the sofas are made to order and I cannot send it back - avoid feel like I was scammed

Travelled 1.5 hours for service appointment to find out that it had not been booked so had to return the following week - asked if a sticking handbrake could be looked at at the same time. When I returned I was told that van needed a new compensator (relatively cheap mechanical part that with proper maintenance should not sieze) - no work was done but I was charged £190 for inspection (on top of service) van was only with them for 2 hours total- I was then sent a quotation for various items totalling just under £1800 - including 2 new tyre that have 4mm tread which have maybe another 15000 miles left on them - not happy at all talk about upsell - Got new Vito on order from Listers at Lincoln happy to travel to get good service.

Wonderful service received from Louise - great communication and first class service at a fair price. All our workwear was ready for collection within a couple of days when using other companies in the past we have waited weeks. Really pleased and would recomend

Firstly the products are Wonderfull - I have 3 sets of duvet covers and it is like sleeping in a cloud. Saw the 60% off sale and decided to buy the Hungarian down duvet and 4 pillows. When the duvet arrived and I opened it up I was horrified to find a large blood stain on it! I immediately took a photo and sent to customer services expecting them to be equally horrified and straight on the case however I had to chase several times - "waiting for approval for return" was the excuse in the end I sent back via Royal Mail tracked and still had to chase for refund 1 week later.
Very disappointed as love your bedding but customer care is not what it should be at such a premium price point

Rang for advice on rc car for grandson for Christmas very helpful and really good customer service

Kcom were dreadful in resolving broken cable and left my mum with dementia with no service for several weeks - however Harry and Craig who attended the property to resolve were lovely both very friendly and helpful all sorted now 5 stars to the engineers

No return of emails - do not answer phone and do not send goods - total scam avoid

I ordered a set of bike safety lights for my husband for christmas, from a Cycliq uk website, however when i had to return them i found out i had to return to Australia! - Cost £20 to do this and they received them on 11th Jan and i had to chase my refund 28th Jan and was told it had been processed but could take another 10 days
Product looked like it would have been good but but my husband didnt want something else to charge and was not sure if it was going to be helpful as it doesnt make you safer.

Above and beyond! Aamer in Birmingham store was amazing today - i called him looking to purchase 1 hanging Christmas star - he sent me emails with web links and photos of different ones and purely down to him i ended up buying 4 of them! Excellent customer care

sold vw Caddy van within 4 hours - price it right and you can't go wrong - lots of calls and emails all screened so your details Are not passed on. would recommend

Just ordered another carpet from Tapi - great customer service incuding a home visit to check measurements. looking forward to seeing it fitted now

Have used Hull to Rotterdam Ferry for the last 10 years however we felt that in both directions that the cleanliness standards especially in public areas had gone down - so much so that we ended up going back to our cabin - tables were sticky even when we first boarded and overall there were not enough staff actually cleaning - the cafe had one person serving and one preparing food with no one doing tables. saying this our cabin (was one of the suites at the front of boat) was very clean and a nice place to stay Also felt food choices and quality were lacking - curry was ok at best but rice was a big clump and not very warm so this worked out a very expensive meal for not alot of food
Thinking of trying the tunnel next year

Placed an order for over £200 of mtb clothing for a holiday got notification it was despatched 6th June and it still has not arrived - initially fox did reply when I sent email to customer services sending me a tracking link which just shows its on its way with a delayed exclamation mark next to it. I have now tried the online chat - they just do not reply, I have called the uk office and you get a message saying call back in office hours (tried several times today Wed and also yesterday) and emails now are not getting a reply. I would like Fox to either resend my items or refund me so I can buy elsewhere!

My order number is FGB00268287 - just on the off chance that anyone from Fox actually cares what customers think of them and reads reviews.

Second time I have used Tapi carpets - they have a great choice and samples readily available, just give them a call and its all sorted. waiting for new carpet to be delivered shortly

Originally ordered a couple of bras earlier in the year - trying to get a response from customer service to return was a nightmare however did eventually get arranged however then had to chase for refund. The bra I kept was the Kelly bra however when washed (following instructions) the cups collapsed in places making it unwearable- again you just get no response from customer service quickly and have to email relentlessly, long story short eventually sent it back got offered replacement (I refused) and again had to chase for refund - now they have sent me another Kelly bra which again I am trying to return and to date have had 3 emails ignored!!!

Got sucked in to the bargain offers - 65 plants now only £19.99 waited 3 weeks for order too arrive and it was 4 plastic bags full of sprouting roots!! Also bought 3 hollyhock ones of which had been snapped and was just a stick (this was before shipping as plant was not in parcel and the other two look very sad.
Not impressed!!!!


UPDATE - nothing grew😩

Great coffee quick delivery and excellent customer service 5 ⭐️ !!

Van booked in for mot with Covid-19 around at the moment I was a little concerned at having someone in my vehicle - very professional service using full Ppe - thank you Halfords

Always great service and always alway beautiful products!

Would like to review zero stars if possible! Rang scan computers to ask for assistance with selecting some pci cards for a very old pc that we needed to get working - a member of staff recommended various cards to me which I selected and ordered. I received my order but due to illness we didn’t try to instal for a couple of weeks - we then found out that they had actullay supplied pci express cards which are too small! I thought no problem I will return them and at worse case get a credit note so I could order correct cards however I was told that I was 2 days late in arranging a return and even though I had telephone assistance it was still down to me to check that the items I ordered where correct! Surely that it why you call the so called soecailists. £200 down the drain - so AVOID AVOID AVOID SCAN COMPUTERS