MJ

michael j.

United Kingdom

Reviews

Review of The Official ECCO Shop

Rated 5 out of 5 stars

Perfect Fit

I first bought ECCO shoes in 1990 and they were the only shoes I ever wore that did not raise blisters or give me sore toes.My recent purchase of ECCO Track is my sixth pair of them.I have had other styles but always come back to the Track style.The only problem that happens for me is the backs break eventually and the foam rubber underneath protrudes even though I always use a shoehorn,other than that I will never buy another brand of shoes as I never need to try them on as they always fit perfectly.I walk great deal.

17 August 2026

Review of World of Books

Rated 5 out of 5 stars

Very Good Value

Very good value, well packaged and timely delivery.

24 August 2026

Reply from World of Books

We're so pleased to hear that you found good value and that your item was well packaged with timely delivery! We truly appreciate your positive feedback very much.

All the best,
World of Books

Review of Fortnum & Mason

Rated 5 out of 5 stars

Timely delivery,excellent products

30 April 2026

Reply from Fortnum & Mason

Dear Michael,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were happy with the quality of the products ordered and that your delivery was completed safely and fast.

If you ever need further assistance, please do not hesitate to let us know. Thank you once again for shopping with us.

Fortnum & Mason Customer Services

Review of Sportsdirect.com

Rated 5 out of 5 stars

The Best

Very timely delivery from DPD (as always) ,excellent well priced products! Very satified.

20 March 2026
Unprompted review

Review of Furniture Village

Review of Appliances Direct

Rated 3 out of 5 stars

No Clue Technical Support

I tried to source some pairs of filters for my new DeLonghi dehumidifier and none were shown on your website, (The dehumidifier was out of stock) So I tried the Delonghi website and the model I have (DEX216RF) was not even listed, it only shows a model with 'F' and not 'RF' .The 'F' model only has one filter, so no use to me. So I called Delonghi and they did not know what I was talking about and sent me two pictures of filters that were not for my model. So I called your technical support who also had no clue and tried to refer me (twice) to DeLonghi.The technical support is based in the Philippines going by those that I spoke to as there was yelling in the background in one of their languages and it took some twenty minutes to get through. As an after thought a day later I checked your website and you do stock the filters,so I purchased three sets. However .£6.95 for 'carriage' is a bit steep for something that could have been posted for half that amount.I am a repeat customer and will come back again, but on this occasion I was very disappointed. Also I am being bombarded with emails if I even look at something on your website and it is annoying to say the least.

5 January 2026

Reply from Appliances Direct

Hi Michael,

Thank you for your review.

Please accept my sincere apologies for the difficulty you experienced sourcing the correct filters, the conflicting information you were given, and the time it took to reach support. We understand how frustrating this must have been.

Your feedback will be reviewed internally so that we can make improvements should a similar situation arise in the future

Kind Regards,
Dyann

Review of Fortnum & Mason

Rated 3 out of 5 stars

Split Delivery

Two items delivered over two days.....no notification was given that it would be two deliveries, in addition I had paid for a named day and early delivery, it should not have happened .Matter was resolved but the annoyance level was something I could do without.

27 December 2025

Reply from Fortnum & Mason

Dear Michael,

Your feedback is very important to us and we are truly sorry to hear of the issues you have faced with your order and the frustration that this has caused.

We have located your previous correspondence, and we are pleased to see that the matter has been resolved and we are sorry that this happened.

If you ever need further assistance, please do not hesitate to contact our customer services team. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Review of Appliances Direct

Rated 5 out of 5 stars

Excellent

Excellent communication and super-fast delivery!

5 January 2026

Reply from Appliances Direct

Thank you for your positive feedback on our excellent communication and super-fast delivery! We're thrilled to hear that you had a great experience with us. Should you need any more appliances or tech products, feel free to check out our range on Laptops Direct.
Happy shopping!
Mark

Review of La Redoute UK

Rated 5 out of 5 stars

Excellent

Very timely delivery, excellent product, very stylish wall lights.

3 December 2025

Reply from La Redoute UK

Thanks so much for your review have a lovely day

Review of Oak Furnitureland

Rated 1 out of 5 stars

Debacle

We spent over £3000 on bedroom furniture and at the point of sale we were informed that the wardrobes would be assembled on the 'cardboard packaging' as we had pointed out that we have hardwood flooring. The items came nearly wholly assembled and as a result would not go through our front door, even with the packaging removed. As such we had to tell the accommodating deliverymen that it was obviously not feasible. They had to mark down on their limited option delivery sheet that it was a 'customer refusal' which it was not. We later heard from so-called 'customer services' (Lydia) that we would be charged for cancellation, we really wanted the items and this return fiasco is of great inconvenience to us as we now have no bedroom furniture other than a bed. We were charged £105 through no fault of our own. If we had of known that the items came as they did we would not have bought them. More staff training is needed because if the sales staff are only interested in commission (as they accost you as soon as you enter the premises)they should at least know what they are selling and so-called 'customer services' should learn how to deal with irate customers ....or look for a new job. Never again.... and if our money is not refunded within the timeframe stated (3-5 days) we will be taking legal action. Strange that funds are taken from anyone immediately yet are never returned with the same degree of expediency......we were told they have no control over that....there is always a way.

2 December 2025
Unprompted review

Reply from Oak Furnitureland

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with your furniture delivery and the subsequent charges. The situation you described is not the standard we aim for, and we regret the inconvenience it has caused.

I tried to call you earlier to discuss this further, but I understand you didn't want to discuss further. If you want us to look into this, please call 0333 400 0078

Kind regards,
Katy
Oak Furnitureland Customer Relations - Trustpilot

Review of Fortnum & Mason

Rated 5 out of 5 stars

Excellent

Excellent products every time. Well wrapped and boxed. Timely delivery.

29 August 2025

Reply from Fortnum & Mason

Dear Michael,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were happy with the service provided and welcome your feedback on our packaging.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Review of best4hedging

Rated 5 out of 5 stars

excellent service

excellent service, very knowledgeable staff.

30 August 2025

Reply from best4hedging

Hi Michael,
We are incredibly grateful that you have taken the time to leave us a 5-Star review. I am so pleased you are happy with the plants you have received, it is always lovely to hear such positive feedback.
As your Braeburn Apple Tree matures it will produce wonderful apples. And your Purple Beech looks wonderful all year round. In autumn the leaves turn brown when the plants become dormant for the winter. The plants hold onto these leaves and in spring lots of healthy purple leaves push through again.
I hope you enjoy your new hedging and the wildlife it will bring to your garden. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this wonderful review and thank you for being such a fabulous customer.
Have a have a lovely weekend 😊.
Kind Regards,
Judi, Customer Care

Review of Culligan with ZeroWater Technology

Rated 5 out of 5 stars

Ultra fast delivery

Ultra fast delivery,very pleased with that.Well packaged too.

13 July 2025

Reply from Culligan with ZeroWater Technology

Hi Michael,

Thanks for the wonderful feeback! We're thrilled to hear that you had a speedy delivery and everything was well packaged.

Best regards,
Rachael
ZeroWater Support

Review of Yodel by InPost

Rated 5 out of 5 stars

Good Experience

Very pleasant delivery man ,offered to help me shift the BBQ to where I wanted it.Thank You!

30 April 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Yodel by InPost

Rated 5 out of 5 stars

Well Satisfied

Timely delivery and very polite and pleasant courier

22 October 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Appliances Direct

Rated 5 out of 5 stars

Why Use Anyone Else?

As a repeat customer I am very satisfied with Appliances Direct. Great communication and good pricing on products.

4 October 2024

Reply from Appliances Direct

Hello,

Thank you for being a loyal customer and for taking the time to share your positive experience with Appliances Direct! We are thrilled to hear that you are satisfied with our great communication and competitive pricing on our products. Your continued support means a lot to us!

Best regards,
Naomi

Review of ArrowXL by JP Home

Rated 5 out of 5 stars

Good communication

Good communication. nothing was a bother to the staff. Well satisfied.

2 October 2024

Reply from ArrowXL by JP Home

Thank you for your positive feedback. We're delighted to hear that you were satisfied with our communication and the helpfulness of our staff. We appreciate your kind words and will share them with the team.

Review of Fortnum & Mason

Rated 5 out of 5 stars

A Great Store

Excellent products and very timely delivery, I have 2-3 deliveries a year and have done for some time now.

30 August 2024

Reply from Fortnum & Mason

Dear Michael,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were happy with the service provided and welcome your feedback on our shipping and quality of products. It is wonderful to hear that you are shopping with us regularly and we cannot wait to receive your next order.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us. 

Fortnum & Mason Customer Services

Review of Culligan with ZeroWater Technology

Rated 5 out of 5 stars

Excellent

Great product timely delivery

18 August 2023

Reply from Culligan with ZeroWater Technology

Hi Michael, thank you for your review. Keep hydrated.

Review of Appliances Direct

Rated 5 out of 5 stars

Excellent Service

Very quick delivery. This is the second Delonghi Dehumidifier we have bought from Appliances Direct and they are superb, very efficient and quiet too!

30 July 2023