WPX Omdömen 

3 621
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hands down, the best hosting company out there. Their service is second-to-none, and reliability is perfect. After 20 years in the business of website building and SEO, and having gone through all of... Se mer

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Betygsatt 5 av 5 stjärnor

We have been with WPX for 5+ years, we have used many other hosting companies and still deal with them to move new clients over to WPX! WPX is hands down the best service you will find. They are avail... Se mer

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Betygsatt 5 av 5 stjärnor

I can't say enough good things about WPX. As a non-technical person, their customer service portal is beyond excellent. Their prices are reasonable, and they simply execute what you want. No argumen... Se mer

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Betygsatt 5 av 5 stjärnor

The tech support at this company is top notch! Anytime I have reached out for support, they are prompt, pleasant and very helpful in fixing the issue. I have been working with them since January 202... Se mer

Företaget har svarat

Företagsinformation

  1. Webbhotell
  2. Företagstjänster
  3. Molntjänster
  4. E-handelslösningar

Skrivet av företaget

With over THREE THOUSAND 5-STAR reviews here on Trustpilot from real, LONG-TERM customers, TOP TIER speed performance year after year in independent testing by Kevin Ohashi (viewable at wphostingbenchmarks.com) & Matthew Woodward PLUS sub 30-second live chat average response time, FREE malware removal, FREE speed optimizations, FREE high-speed CDN & FREE site migrations in 24 hours or less, why would you accept mediocre WordPress Hosting any longer?


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(3 621)

78 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Hands down, simply the Best.

Hands down, the best hosting company out there. Their service is second-to-none, and reliability is perfect. After 20 years in the business of website building and SEO, and having gone through all of the "big name" companies, I'll never use another hosting company again. Wait time on chat is around 15 seconds every time. A+.

18 juli 2026
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Svar från WPX

Thank you so much for the incredible review, Russell!
It means a lot coming from someone with 20 years of experience in this industry.
Our team works hard to deliver the level of service our customers deserve, so your feedback truly means a lot.
Thanks for putting your trust in us and taking the time to leave this review!

Betygsatt 5 av 5 stjärnor

We have been with WPX for 5+ years

We have been with WPX for 5+ years, we have used many other hosting companies and still deal with them to move new clients over to WPX! WPX is hands down the best service you will find. They are available, they are wonderful to deal with, helpful, always find the solution and stick with you to the end. Website uptime is great, speed etc. Highly recommended!!

6 juli 2026
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Svar från WPX

Thank you for 5+ years with us, Jill! That is a great milestone. We look forward to many more years of what we have going on, as there are even better things on the horizon. Stay awesome!

Betygsatt 5 av 5 stjärnor

If you want zero friction with your…

If you want zero friction with your hosting, WPX is the best you can find. Their support is the best I have ever experienced with anything in my entire life. Everything is smooth always, I don't think I will ever switch. Thank you! (customer for 7+ years)

6 juli 2026
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Svar från WPX

"Zero Friction Hosting", now that's a slogan we can get behind! 😄

Thank you for the amazing review, Alex! We love the fact that you're enjoying what we do best. Thanks for being part of the journey, and stay awesome!

Betygsatt 5 av 5 stjärnor

The staff at wpx are really helpful…

The staff at wpx are really helpful thanks Totyo and team for always going above and beyond. Real humans make a huge difference when you are stuck. Special thanks to Konstantin T. at Customer Success.

28 juni 2026
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Svar från WPX

Thank you for the awesome review. The human approach will always be a part of us, plus our Support and Customer Success teams are like peanut butter and jelly, an unbeatable duo that's always better together!

Betygsatt 5 av 5 stjärnor

The tech support at this company is top…

The tech support at this company is top notch! Anytime I have reached out for support, they are prompt, pleasant and very helpful in fixing the issue. I have been working with them since January 2026 and each time I have a question, they are extremely helpful. Fantastic customer experience and they always find the solution!!

20 juni 2026
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Svar från WPX

Thank you for the outstanding review! "Top notch", sure is a great title for our lovely support team, CeAnne. They are always available and ready to continue helping you on your WordPress journey!

Betygsatt 5 av 5 stjärnor

I have been with WPX for 5 years

I have been with WPX for 5 years. When I started my agency, I was so low-tech that their support was a necessity. Their support is IMMEDIATE. It is the most superior service I have ever received from a tech company. Cannot recommend enough. I just worked with Ivan, and he was so kind and helpful.

15 juni 2026
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Svar från WPX

It’s truly an honor to see that you started your journey with us and continue to thrive, Suzanne! Knowing that our Support team has been able to play a part in that success is especially rewarding. A big shoutout to Ivan for helping make your experience smoother, easier, and even better. We’re grateful to be part of your journey!

Betygsatt 1 av 5 stjärnor

Don't commit long term

The platform itself is ok. Been using them for a few years on the wordpress hosting business plan.

I thought I'd be with them long term so I purchased a promotional offer for a couple of years worth of service in advance when they were about to raise their price.

However, I since migrated my site as wordpress became more and more of a pain in the rear and I asked for a pro-rated refund using their latest full monthly price as reference to make it fair. That way I wouldn't have to pay for service unused and they'd get a full price service revenue rather than the promotion I originally purchased.

I had back and forth emails where they explained how I committed to the promotion terms, which I understand, but not being able to come to a fair agreement like the one I suggested (i.e. cancel the promotion price > take out my actual usage from the "credit" I purchased using full price > refund the remaining unused portion) is just plain ridiculous. One of those "computer says no" situations that's only funny on TV...

Unfortunately they didn't budge, so I have lost a few hundred dollars that they'll keep essentially as a forced donation.

Moral of the story: Don't commit with these guys long term and don't lock yourself in one of their multiyear promotions.

15 juni 2026
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Svar från WPX

Hi Karim,

Thank you for being with WPX for several years and for taking the time to share your experience.

We were sorry to hear that WordPress no longer suited your needs and that you decided to move to a different platform.

As discussed in the ticket thread, the Legacy offer you purchased provided a substantially reduced price in exchange for a longer commitment period and included a 30-day full refund period in case you wished to back out of the purchase.
After that period, the service falls under the same terms that apply to all customers who purchased the promotion.
We are unable to provide a refund 8 months after a payment is made.

We understand that you proposed an alternative way of calculating the refund and appreciate you taking the time to explain your reasoning. While we weren't able to honour that request, our decision was based on applying the same terms consistently to everyone who took advantage of the offer.

Thank you again for your years with WPX, and we wish you all the best with the new platform you've chosen.

Warm regards,
The WPX Team

Betygsatt 5 av 5 stjärnor

Nikolay is ALWAYS and ALL WAYS Helpful…

Nikolay is ALWAYS and ALL WAYS VERY professional and helpful. I highly recommend WPX and if you're lucky enough to get customer service from Nikolay then you'll understand why I gave the 5 stars. Thanks Nikolay and thank you WPX for the years of working together!

14 juni 2026
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Svar från WPX

Thank you for the outstanding review Thad! Nikolay sure is a 5 stars player on our team, just like you said "as always and in all ways". Stay awesome!

Betygsatt 5 av 5 stjärnor

WPX Account was Easy to setup

Setting up the WPX Account was easy and user friendly.

4 juni 2026
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Svar från WPX

Thank you for the review! Be ready, as "Easy and user friendly" will be your whole experience with WPX, and there is much more of it coming!

Betygsatt 5 av 5 stjärnor

I was having trouble with verifying my domain...

I was having trouble with verifying domain with mailerlite. I reached out to WPX.net and Dimitri T. was able to pin point the issue and resolve it right away. And boom domain was verified.

He is awesome and saved me a bunch of time.

Thank you Team @ WPX.net!

4 juni 2026
Omdöme utan inbjudan
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Svar från WPX

"And boom" sure sounds like our support team behind the job. They are masters of their work, and sure pack the explosive power that you need! Thank you, Moa, and stay awesome!

Betygsatt 1 av 5 stjärnor

WPX don't grow too big or your email traffic will get you shut down

WPX Hosting – I am requesting management assistance regarding Ticket #228370.

Our business email services have been substantially impaired since Sunday afternoon, and the issue remains unresolved more than 48 hours later.

We operate multiple e-commerce websites on a WPX Agency Hosting account and depend heavily on email communication with customers, vendors, and staff. The ongoing disruption is having a serious impact on our business operations.

Support has been responsive, but the diagnosis has changed several times. We were ultimately informed that a website contained malicious code, which was reportedly removed. However, email service issues continue and we have not received a meaningful update despite the passage of another full business day.

"As a long-term business customer on an Agency plan hosting multiple e-commerce websites, I am increasingly concerned that a service interruption of this duration remains unresolved."

I am respectfully requesting review by a senior technical manager or escalation engineer and would appreciate an update on Ticket #228370, including the current status, remaining issues, and estimated time to resolution.

Thank you,

Charles Platon
Platon Graphics
Ticket #228370

3 juni 2026
Omdöme utan inbjudan
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Svar från WPX

Hi Charles,

Thank you for sharing your feedback.

We understand how disruptive email-related issues can be for a business, especially when managing multiple e-commerce websites and relying heavily on email communication with customers, vendors, and staff.

As noted in our Terms of Service, email is provided as a complimentary service alongside our hosting plans and is subject to certain usage and security limitations. You had gone over those limitations.
In situations involving suspected malware or compromised websites, additional review may be required before mail functionality can be restored.

In this case, our investigation identified suspected malicious code on one of the hosted websites. As a security precaution, the mail service was temporarily restricted while our Security & Optimization team reviewed the account and addressed the issue. These measures are necessary to protect both the affected account and the reputation of our mail infrastructure.

While our support team worked to investigate and resolve the matter, we appreciate that the time required to complete the security review was frustrating from your perspective.

We're pleased to confirm that your case was resolved earlier today and that mail functionality has been restored.

Thank you for your patience and for bringing your concerns to our attention.

– The WPX Team

Betygsatt 5 av 5 stjärnor

The best support in the industry...

There support is the best in the industry.
Immediate access to their support via chat and they get the job done right away.
I just had another great experience with Alex K., he provided exceptional support and had the problem solved in less than 5 minutes.

3 juni 2026
Omdöme utan inbjudan
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Svar från WPX

Thank you, thank you, Christopher! Our support team is the engine that runs on full power all the time, and we sure love the sound of it! They are available always if you need them to resolve anything quickly.

Betygsatt 5 av 5 stjärnor

The best out of all I have tried

I can't say enough good things about WPX. As a non-technical person, their customer service portal is beyond excellent. Their prices are reasonable, and they simply execute what you want. No arguments, no sill upsells or complicated workarounds like GoDaddy, and the list goes on.

I can't stop recommending them.

1 juni 2026
Omdöme utan inbjudan
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Svar från WPX

Thank you for the outstanding review, Dhruv! It's a pleasure for our ears that you love our approach to working with our customers! Only bigger things are coming!

Betygsatt 5 av 5 stjärnor

Denis was exceptional

Denis was exceptional. I'm dealing with a complex issue with a website and Denis was incredibly helpful. I'm so grateful for his help and support.

31 maj 2026
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Svar från WPX

Denis is a prime star of our team, Colan. Nothing we throw his way is too complex for him. Thank you for the review, stay awesome!

Betygsatt 5 av 5 stjärnor

Reliable and Helpful Web Hosting Partner

I have been with WPX 4 years and could not be happier with their web hosting services and their outstanding people and support.

26 maj 2026
Omdöme utan inbjudan
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Svar från WPX

Whoa, 4 years with us already? That's really nice, Roberto! Thank you for the great review, and we will make sure that your smile always stays on! Stay awesome!

Betygsatt 5 av 5 stjärnor

Hands down the best WordPress hosting!!!

Hands down the best WordPress hosting. I’ve spent more than 7 years with those guys and never had an issue. They always respond positively to all my dumb questions on their chat and resolve whatever I come up with haha. I love them! Keep up the good work, my life is way easier thanks to your support team!

23 maj 2026
Omdöme utan inbjudan
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Svar från WPX

Thank you for the kind words, Roger! It’s always a pleasure helping you overcome any hurdles with our all-star support team. Here’s to many more years of smooth sailing and restful days ahead. Stay awesome!

Betygsatt 1 av 5 stjärnor

11 Days of Ticket No one Cares No Apology

I gave WPX very good reviews in trust pilot. This is my responsibility to aware. While doing great the quality of service WPX went down.

I ask a website optimization 10 may 2026. No one cares. They did not ask an apology yet. Ticket No - #807545.

Every time I ask support they are Escalate my Ticket but nothing happened... What a Shame WPX? Seems it is a dying company!!

21 maj 2026
Omdöme utan inbjudan
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Svar från WPX

Hi Shariful,

Thank you for sharing your feedback.

We understand your frustration regarding the delay with your website optimization request.
While optimization cases can sometimes take longer depending on workload and the complexity of the website, we do want to clarify that our team did reach out to you yesterday with an update confirming that the case is actively being worked on.

The optimization was completed earlier today with major improvements on both the speed and performance to the website.

We appreciate the patience you showed while our team was optimizing your website, and your feedback regarding communication and response times has been noted.

– The WPX Team

Betygsatt 1 av 5 stjärnor

Think twice before trusting their malware guarantee

I've had a virus on our website for three weeks now. Malware removal is explicitly listed as part of their core service offerings, but getting them to actually honor that has been a nightmare.

Originally, they told us there was a holiday in their country and there was no one there to fix it. The virus came back, and now they keep bouncing us around saying they are "currently experiencing slight delays due to heavy workloads." A three-week delay while a business loses orders is not a "slight delay."

It's a ridiculously frustrating situation. We have an active virus crushing our website, and there seems to be literally nobody working there who can actually step up and fix it. I would be very careful about where you decide to put your hosting money.

18 maj 2026
Omdöme utan inbjudan
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Svar från WPX

Hi Arnie,

Thank you for taking the time to share your experience, even though we clearly let you down here.

You’re absolutely right that malware removal is part of our service, and in your case the delays were far longer than they should ever have been. We understand how serious this situation is, especially when an infected website impacts orders and business operations. Referring to a multi-week delay as a “slight delay” understandably felt frustrating and inadequate.

While there were temporary staffing limitations during local holidays combined with an unusually high workload for our Security team, that does not change the fact that you needed timely help and did not receive it. We take responsibility for that.

The recurring infection also made this case more complicated than a standard malware cleanup, which further prolonged the time needed to resolve this.

Your feedback is fair, and we've already taken steps to ensure that this issue doesn't occur agian in the future, because this is not the level of support experience we want any customer to have.

We genuinely appreciate you bringing this to our attention and giving us the opportunity to improve.

– The WPX Team

Betygsatt 1 av 5 stjärnor

I've been with them for over 4+ years

I've been with them for over 4+ years. Never had issue, and even if I did they'd fix it in a few mins. Today it's completely opposite. They take days (even if it gets fixed) to address the issue. They are slow., Still to this day many of my issues aren't fixed. Don't come in here. Viruses take over your websites and then support can't fix them causing you to lose accounts/jobs, etc. Run and don't look back. Find another hosting provider .

7 maj 2026
Omdöme utan inbjudan
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Svar från WPX

Thank you for the honest review, Steven. Although we received your request on the 7th of May, it was resolved by our Security and Optimization team by the 8th, and the website is running smoothly as we speak.
Our team always advises keeping core, themes, and plugins up to date manually or automatically, as that seems to be the reason for the infection. Also, please do keep in mind that the premium ones need to be updated manually on your end. That will improve both security and speed to be at their best.
Thank you and stay awesome! 🚀

Betygsatt 5 av 5 stjärnor

This host has been a God send

This host has been a God send. Having moved from hostigator; another host where there were many impromptu down times at busy times, issues with bandwidth and what have you. WPX has never failed me. I have been a happy customer for the last 10 years and anytime I want anything sorted there is always someone handy to help in less than 3 seconds and they always get me sorted. I would recommend WPX to anyone who needs a peaceful hosting that never lets you down.

25 april 2026
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Svar från WPX

What can we say, reviews like this sure brighten the day up! Thank you for your awesome words Tom, we love the fact that you found the best fit for your websites with us. From here on out, it’s smooth sailing! Thank you and stay awesome!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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