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FreeAgent Opiniões 

2957
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The support team are fantastic. Knowledgeable, friendly and give clear instructions on what steps need following to resolve a problem. Having used various accounts packages in the past I am impressed... Ver mais

Classificada 5 em 5 estrelas

Very easy to use. Lots of guidance about what needs to be completed. Lots of support available. Very straightforward input pages. I like that I can go at my own pace in getting set up well before the... Ver mais

Classificada 5 em 5 estrelas

I have both a rental and a sole trader MTD account with FreeAgent and have had call to speak to their helpline on numerous occasions. Each and every time I found the team incredibly professional, help... Ver mais

Classificada 5 em 5 estrelas

This is a brilliant platform for managing business. I am a small business with little accountancy experience. I have managed to not use an accountant as free agent is so through. I struggled a little... Ver mais

Informações sobre a empresa

  1. Empresa de software de contabilidade
  2. Serviço de contabilidade
  3. Serviço de folhas de pagamento
  4. Declaração de impostos
  5. Serviço de declaração de impostos
  6. Software de declaração de impostos

Sobre FreeAgent

Escrito pela empresa

Accounting software that helps you thrive

Why choose FreeAgent?

  • Manage your business finances with clarity and confidence
  • 9/10 small business owners feel more financially confident
  • Friendliest Software of the Year (2024, 2023, 2022, 2020 and 2019 ICB Luca Awards)
  • Work seamlessly with your accountant

Key features and support

  • Making Tax Digital compatible
  • Self Assessment, VAT, payroll, and expense management
  • Professional invoicing and estimates
  • UK-based expert support (live chat, email, phone)

Trial and pricing

  • Free 30-day trial
  • 50% off first 6 months
  • No hidden costs or set-up fees
  • Unlimited users and projects

Try FreeAgent free
Learn more
View features

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2957)

307 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent account package ,as a novice…

Excellent account package ,as a novice to any accounting ,FreeAgent is so way to use and does most of the work for you definitely would recommend

9 de março de 2026
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Resposta da FreeAgent

Thank you for the review and recommendation, Raymond!
Team FreeAgent

Classificada 5 em 5 estrelas

Outstanding Customer Support and Easy-to-Use Software

I've been using FreeAgent for my accounting & tax affairs & I couldn't be happier with both the platform & the support.
The software itself is easy to use, intuitive & makes managing my finances straightforward. One of my favourite features is being able to submit my tax return directly through the platform, which saves a huge amount of time & hassle.
What really sets FreeAgent apart, however, is the quality of their customer support. Every time I've contacted the support team with a question, they've been absolutely first class. They never rush the conversation, take the time to explain things clearly & make sure I fully understand how to navigate the platform. They're also great at pointing me towards additional resources & information that might be helpful.
In an age where good customer service can be hard to find, I've been genuinely blown away by the level of support I've received. The team clearly cares about helping customers get the most from the software.
I would highly recommend FreeAgent to anyone looking for accounting software that's both easy to use & backed by exceptional customer service.

29 de maio de 2026
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Resposta da FreeAgent

Thank you so much for taking the time to share this. It's great to hear that you love the platform and that our Support accountants have looked after you so well!

Thanks for choosing our software,
Team FreeAgent

Classificada 5 em 5 estrelas

FreeAgent support

As the owner of a very small business the FreeAgent systems and staff provide me with crucial support in the managing the business finances. I would highly recommend FreeAgent to anyone in a similar situation to me.

28 de maio de 2026
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Resposta da FreeAgent

Thank you for your review and great recommendation, Austin!
Team FreeAgent

Classificada 5 em 5 estrelas

I was struggling with my bookkeeping…

I was struggling with my bookkeeping and trying to work it out what I needed to do on FreeAgent. I decided to give support a call and the agent called Stewart went through everything with me and spoke very clearly so I was able to understand what I needed to do we managed to get everything sorted. Stuart was an absolute star. He didn’t rush me and took a lot of stress away from me please can you ask Stuart personally kind regards John Wilcox.

27 de maio de 2026
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Resposta da FreeAgent

Thanks for the lovely review, John! We’re so glad Stewart could take the stress out of your bookkeeping. We've passed on your thanks - this meant a lot to him!
Thank you,
Team FreeAgent

Classificada 5 em 5 estrelas

The FreeAgent site is so easy to use…

The FreeAgent site is so easy to use and navigate. There are plenty of help sheets if you are unsure about how to do something.

16 de maio de 2026
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Resposta da FreeAgent

Thank you for the review, Raymond. It's great to hear that you're finding the site and Knowledge Base so easy to use!
Team FreeAgent

Classificada 5 em 5 estrelas

As a self employed tradesperson who…

As a self employed tradesperson who doesn’t really do computers I needed something easy to use and FreeAgent have given me that, it is very well set up for a novice and the help section actually points you in the right direction with any questions you have , I would highly recommend FreeAgent on my experience so far

11 de maio de 2026
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Resposta da FreeAgent

Hey there,

Thank you so much for your review. Great to hear that FreeAgent has given you an easy, novice-friendly experience and that our Knowledge Base has pointed you in the right direction. This is exactly what we aim for!

Thanks again,
Team FreeAgent

Classificada 4 em 5 estrelas

Hi its easy enough to use but cant find…

Hi its easy enough to use but cant find a way to explain cis payment takes off what I have been paid but the tax remainder is unpaid on invoice

22 de maio de 2026
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Resposta da FreeAgent

Thank you for taking the time to leave a review.

To ensure your CIS deductions are calculating correctly and your invoice balances update as expected, you can follow the process outlined here: https://support.freeagent.com/hc/en-gb/articles/115001219730-CIS-for-subcontractors-in-FreeAgent#:~:text=CIS%20income.-,Add%20CIS%20to%20your%20invoices,-Once%20you%E2%80%99ve%20enabled

If you have any further questions please get in touch with our support team https://www.freeagent.com/company/contact-us/

Thanks,
Team FreeAgent

Classificada 5 em 5 estrelas

Great support

Great support. Spotted my mistake straight away and helped me rectify it

21 de maio de 2026
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Resposta da FreeAgent

Thanks for the review and glad to be of help!

Team FreeAgent

Classificada 5 em 5 estrelas

Excellent service

The young man that I spoke to was very friendly and very knowledgeable.

19 de maio de 2026
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Resposta da FreeAgent

Thanks for the review and glad our team were of help!

Team FreeAgent

Classificada 5 em 5 estrelas

The best I've used

I've used lots of other similar software over the years and FreeAgent seems to have the perfect mix of functionality, user interface and competitive pricing. The support (bot, articles and actual humans) is the stand out feature in my experience.

18 de abril de 2026
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Resposta da FreeAgent

Thank you for such a lovely review! Really great to hear that after trying other platforms, FreeAgent hits the perfect balance of features, interface, and value for you. We're also super proud of our multi-layered support, so hearing that they are your standout means a lot to us.

Thank you,
Team FreeAgent

Classificada 1 em 5 estrelas

I didn’t leave like it

I didn’t leave like it

19 de maio de 2026
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Resposta da FreeAgent

Hi, we’re sorry to hear that you’ve chosen to cancel your account. We do understand that using new software can feel overwhelming and confusing at first. Our support have been in contact with you and have shared some knowledge base articles and webinar links to help you get up and running. Should you ever decide to give us another try, please know you would be most welcome back. Our support team are here and more than happy to offer assistance.

Team FreeAgent

Classificada 5 em 5 estrelas

Simple and reliable

We’re a micro company and FreeAgent has made managing everything much easier. It’s simple, efficient, and saves a lot of time on invoicing, expenses, and bookkeeping. A great fit for a small business like ours.

18 de maio de 2026

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