DeubaXXL UK Opiniões 

757
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent quality, prompt service and great price. This is the second small table I've bought, it has so many uses in the conservatory and outside I might even buy another. I've used it as a coff... Ver mais

Classificada 5 em 5 estrelas

We bought a 10ft tramploline for our grandson's birthday. A little bit dubious that it would arrive in time as despatch is from Germany. Ordered on Thursday, arrived on Tuesday with lots of commu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great price, good delivery service. Product excellent. Unfortunately though, short lived great experience, gust of wind came from know where, blew the canopy over and broke it beyond repair. Even th... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered via amazon. already have 3 but wanted another. however, after two delivery dates have come and gone with carrier having no record of tracking number, I had no option but to request a refun... Ver mais

Informações sobre a empresa

  1. Loja de móveis de jardim
  2. também em
  3. Loja de artigos domésticos
  4. Loja de artigos para animais de estimação
  5. Loja de brinquedos para crianças
  6. Loja de mobília para sala de estar
  7. Loja self-service

Escrito pela empresa

Deuba quality at the best price, garden furniture, home furniture, decoration, DIY, games, toys, trampolines, barbecues and more, fast and free delivery.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

757 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(757)

186 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good communication

Good communication, well packed for transport.

8 de outubro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Laraine,

Thank you for your lovely feedback - we are pleased to hear you had a great experience with us.

Thanks again!

Kind regards
Ellen

Classificada 5 em 5 estrelas

Delivered very swiftly and table does…

Delivered very swiftly and table does just what we wanted. Quite sturdy and as with most folding tables not quiet flat in the middle where the two halves come together 3mm drop but nothing to write home about. Very happy with my purchase.

5 de outubro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Peter

Thank you for your feedback! We are thrilled to hear you are happy with your purchase and we look forward to serving you again.

Kind regards
Ellen

Classificada 5 em 5 estrelas

A beautiful chaiselongue

A beautiful chaiselongue, easy to assemble and not too expensive. A very good article

2 de outubro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Antonio

Thank you for your lovely review,

We are delighted to hear you love your item and we hope it is loved for many years to come!

Thanks again,
Ellen

Classificada 1 em 5 estrelas

Avoid buying from this company !

Extremely disappointed with this company! The whole experience has been awful,
still waiting for refund. I have had to make a claim through my credit card

Issue still not resolved (Ellen) please look at the email i sent regards proof of payment !!
you state you can’t find my order 🙄

30 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Deborah

Thank you for your review and we're so sorry to hear of this. We have requested further information from you and responded directly to your email so we can review and support you directly.

Apologies again for any inconvenience experienced.

Kind regards
Ellen

Classificada 1 em 5 estrelas

Unacceptable Service

One of the worst companies to Ive ever had the experience of doing business with. Bought what was advertised as a 400cm chrome rail via Amazon only to discover when delivered over 2 separate days and consisted of 4 x 100cm rails that did not connect. Customer service made it increasing difficult to return initially stating I had to pay for return postage and send back to Germany!! Given their advert was misleading they then agreed to pay for return postage but sent label to be returned via DHL service shop. I then had to explain the returned item didn’t meet criteria as in excess of measurements. Eventually after trying so many delay tactics they informed DHL courier would collect and that I had to remove any labels as the DHL courier would issue label and provide me with details to allow tracking. Once again their info was wrong and DHL courier didn’t have label to issued. My proof is now photo of DHL courier taking the parcel from my home to his vehicle. Please beware of this company as they don’t like anyone returning goods and will do all in their power to prevent returns even in situations where they’ve advertised goods in a misleading manner. Amazon not much better for allowing this k

This is an accurate review of my experience with this company

6 de outubro de 2026
Classificada 1 em 5 estrelas

I ordered via amazon

I ordered via amazon. already have 3 but wanted another. however, after two delivery dates have come and gone with carrier having no record of tracking number, I had no option but to request a refund. This still leaves me with two drawers short so do I chance them again or look elsewhere?

4 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality

Excellent quality, prompt service and great price. This is the second small table I've bought,
it has so many uses in the conservatory and outside I might even buy another.
I've used it as a coffee table next to the bench in the garden,; it is perfect when I'm re-potting indoor plants or outdoor seedlings, and my husband uses it for keeping his drink safe while doing his jigsaw indoors.
I bought another because my jade plant is getting too large for the windowsills and it will go very well in the corner of the conservatory. Happy to recommend.

1 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The item was dispatched quick and it…

The item was dispatched quick and it was easy to track delivery progress

14 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Rupert

Thank you for your lovely review!

We are delighted to hear you had a great experience with the delivery service. We hope you love your item!

Thanks again!

Kind regards
Ellen

Classificada 5 em 5 estrelas

Ottima esperienza

Oggetto conforme alla descrizione, spedizione e consegna veloce. Ottima azienda.

17 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Daniele

Thank you for your kind feedback! We are delighted to hear you loved your order!

Thanks again
Ellen

Classificada 2 em 5 estrelas

Never received the item I ordered and…

Never received the item I ordered and they just kept sending me standard replies, so had to claim with PayPal in the end

11 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Lesley

Thank you for your email and we're so sorry to hear this,

We have requested further information from you in case you do require further help and we can review to support urgently.

We do hope this is since resolved and again apologise for the issues faced here as it is not the usual standard of service we offer.

We will wait to hear from you,

Kind regards
Ellen

Classificada 1 em 5 estrelas

Delivered wrong coloured items, difficult returning

Items - Polyrattan Plant Pot Brown 95x27x60cm
Delivered wrong coloured items above, I asked if they can collect the incorrect ones and deliver the correct colour only to have this reply - “ We believe there maybe a batch issue. We can attempt to send out the correct items after the collection however I am unable to guarantee that it will be brown.”
Therefore they are not sure what is being dispatched and if you get the correct colour it’s lucky dip.
Not the best returns process, the amount of time wasted in emails and waiting in for the items to be collected when DHL would not turn up. DHL did eventually collect out of the blue on the wrong day.
Could not find a way to speak to someone and their callback feature on their help desk is not for the UK.
The only positive was the product itself seemed good quality.

11 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor delivery.

Waited all day for our package. 4 hours late as of now. Useless!

17 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Mike,

We’re very sorry to hear about the delay and completely understand how frustrating it must have been to wait all day for your package. .

We’ve requested some further information so that we can contact you directly, look into what happened, and work to resolve this for you. We sincerely apologise for the inconvenience and frustration caused.

Kind regards
Ellen

Classificada 5 em 5 estrelas

Fantastic website

Fantastic website - terrific value goods, well made and I was kept up to date at every turn - wonderful experience and will buy from them again.
Their AI chatbox is totally useless and could NOT ANSWER a very simple question BUT still think the product is wonderful and well made!

14 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi John,

Thank you for your amazing review - we are thrilled to hear how delighted you are with the range and whole experience.

We look forward to serving you again in the future :)

Kind regards
Ellen

Classificada 5 em 5 estrelas

Excellent value and quality

Excellent quality product easily assembled and sturdy.
Fast delivery and a low price.
Highly recommended 5 stars

3 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Mr Bottomley,

Thank you for your lovely review,

We are delighted to hear you had such a wonderful experience with us!

We look forward to serving you again in the future

Kind regards
Ellen

Classificada 5 em 5 estrelas

Im really happy with item what iv…

Im really happy with item what iv bought , it's really worth ,it's what I needed, thanks very much.

6 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Wojciech,

Thank you for your lovely review! We are over the moon to hear you are happy with your item and we hope it is used for many years to come!

Thanks again!

Kind regards
Ellen

Classificada 2 em 5 estrelas

Can’t really review as only actually…

Can’t really review as only actually received one package of 2. Second part is scheduled for delivery tomorrow! First part arrived last Thursday.

6 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi Elizabeth,

We’re sorry to hear that your order has arrived in two separate packages and that you’re still waiting for the second part. We understand how frustrating this can be.

We’ve requested some further information from you so that we can contact you directly and look into this for you, and hopefully get everything resolved as quickly as possible.

Thank you for your patience and understanding.

Kind regards
Ellen

Classificada 2 em 5 estrelas

Poor quality chiminea

Bought a cast iron chiminea. Good price and fast delivery, but poor (Chinese) quality with misaligned screw holes and overall poor design. The 3 legs didn't fit flush and I wonder how stable the thing will be.

5 de setembro de 2026
Opinião espontânea
logótipo da DeubaXXL UK

Resposta da DeubaXXL UK

Hi there!

We’re really sorry to hear about the issues you experienced with the chiminea, particularly the poor fit of the legs. We understand your concerns about its stability and apologise for the inconvenience.

Please contact us directly so we can put this right for you.

Kind regards
Ellen

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