Excellent quality, prompt service and great price. This is the second small table I've bought, it has so many uses in the conservatory and outside I might even buy another. I've used it as a coff... Ver mais
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Leia as opiniões dos outros
We bought a 10ft tramploline for our grandson's birthday. A little bit dubious that it would arrive in time as despatch is from Germany. Ordered on Thursday, arrived on Tuesday with lots of commu... Ver mais
A empresa respondeu
Great price, good delivery service. Product excellent. Unfortunately though, short lived great experience, gust of wind came from know where, blew the canopy over and broke it beyond repair. Even th... Ver mais
A empresa respondeu
I ordered via amazon. already have 3 but wanted another. however, after two delivery dates have come and gone with carrier having no record of tracking number, I had no option but to request a refun... Ver mais
Informações sobre a empresa
- Loja de móveis de jardim
- também em
- Loja de artigos domésticos
- Loja de artigos para animais de estimação
- Loja de brinquedos para crianças
- Loja de mobília para sala de estar
- Loja self-service
Escrito pela empresa
Deuba quality at the best price, garden furniture, home furniture, decoration, DIY, games, toys, trampolines, barbecues and more, fast and free delivery.
Informações de contacto
Zum Wiesenhof 84, 66663, Merzig, Alemanha
- service@deubaxxl.co.uk
- www.deubaxxl.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I purchased a coat roack and it got…
I purchased a coat roack and it got famage a week after install. There's noone to contact. Purchased on thr 1/9/27
My details are
Matilda
Good communication
Good communication, well packed for transport.
Resposta da DeubaXXL UK
Delivered very swiftly and table does…
Delivered very swiftly and table does just what we wanted. Quite sturdy and as with most folding tables not quiet flat in the middle where the two halves come together 3mm drop but nothing to write home about. Very happy with my purchase.
Resposta da DeubaXXL UK
Seri e affidabili
Seri e affidabili. Ho avuto problema con spedizione hanno risolto in pochissimo tempo
A beautiful chaiselongue
A beautiful chaiselongue, easy to assemble and not too expensive. A very good article
Resposta da DeubaXXL UK
Avoid buying from this company !
Extremely disappointed with this company! The whole experience has been awful,
still waiting for refund. I have had to make a claim through my credit card
Issue still not resolved (Ellen) please look at the email i sent regards proof of payment !!
you state you can’t find my order 🙄
Resposta da DeubaXXL UK
Unacceptable Service
One of the worst companies to Ive ever had the experience of doing business with. Bought what was advertised as a 400cm chrome rail via Amazon only to discover when delivered over 2 separate days and consisted of 4 x 100cm rails that did not connect. Customer service made it increasing difficult to return initially stating I had to pay for return postage and send back to Germany!! Given their advert was misleading they then agreed to pay for return postage but sent label to be returned via DHL service shop. I then had to explain the returned item didn’t meet criteria as in excess of measurements. Eventually after trying so many delay tactics they informed DHL courier would collect and that I had to remove any labels as the DHL courier would issue label and provide me with details to allow tracking. Once again their info was wrong and DHL courier didn’t have label to issued. My proof is now photo of DHL courier taking the parcel from my home to his vehicle. Please beware of this company as they don’t like anyone returning goods and will do all in their power to prevent returns even in situations where they’ve advertised goods in a misleading manner. Amazon not much better for allowing this k
This is an accurate review of my experience with this company
I ordered via amazon
I ordered via amazon. already have 3 but wanted another. however, after two delivery dates have come and gone with carrier having no record of tracking number, I had no option but to request a refund. This still leaves me with two drawers short so do I chance them again or look elsewhere?
Excellent quality
Excellent quality, prompt service and great price. This is the second small table I've bought,
it has so many uses in the conservatory and outside I might even buy another.
I've used it as a coffee table next to the bench in the garden,; it is perfect when I'm re-potting indoor plants or outdoor seedlings, and my husband uses it for keeping his drink safe while doing his jigsaw indoors.
I bought another because my jade plant is getting too large for the windowsills and it will go very well in the corner of the conservatory. Happy to recommend.
The item was dispatched quick and it…
The item was dispatched quick and it was easy to track delivery progress
Resposta da DeubaXXL UK
Ottima esperienza
Oggetto conforme alla descrizione, spedizione e consegna veloce. Ottima azienda.
Resposta da DeubaXXL UK
Never received the item I ordered and…
Never received the item I ordered and they just kept sending me standard replies, so had to claim with PayPal in the end
Resposta da DeubaXXL UK
Delivered wrong coloured items, difficult returning
Items - Polyrattan Plant Pot Brown 95x27x60cm
Delivered wrong coloured items above, I asked if they can collect the incorrect ones and deliver the correct colour only to have this reply - “ We believe there maybe a batch issue. We can attempt to send out the correct items after the collection however I am unable to guarantee that it will be brown.”
Therefore they are not sure what is being dispatched and if you get the correct colour it’s lucky dip.
Not the best returns process, the amount of time wasted in emails and waiting in for the items to be collected when DHL would not turn up. DHL did eventually collect out of the blue on the wrong day.
Could not find a way to speak to someone and their callback feature on their help desk is not for the UK.
The only positive was the product itself seemed good quality.
Poor delivery.
Waited all day for our package. 4 hours late as of now. Useless!
Resposta da DeubaXXL UK
Fantastic website
Fantastic website - terrific value goods, well made and I was kept up to date at every turn - wonderful experience and will buy from them again.
Their AI chatbox is totally useless and could NOT ANSWER a very simple question BUT still think the product is wonderful and well made!
Resposta da DeubaXXL UK
Excellent value and quality
Excellent quality product easily assembled and sturdy.
Fast delivery and a low price.
Highly recommended 5 stars
Resposta da DeubaXXL UK
Im really happy with item what iv…
Im really happy with item what iv bought , it's really worth ,it's what I needed, thanks very much.
Resposta da DeubaXXL UK
Can’t really review as only actually…
Can’t really review as only actually received one package of 2. Second part is scheduled for delivery tomorrow! First part arrived last Thursday.
Resposta da DeubaXXL UK
Poor quality chiminea
Bought a cast iron chiminea. Good price and fast delivery, but poor (Chinese) quality with misaligned screw holes and overall poor design. The 3 legs didn't fit flush and I wonder how stable the thing will be.
Resposta da DeubaXXL UK
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