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The Homestore – New Zealand’s Kitchen & Homeware Specialists Founded in 1991 and proudly family-owned, The Homestore is New Zealand’s longest-established kitchenware and homeware destination. Based in the heart of Newmarket, Auckland, we’ve built our reputation on offering exceptional quality, timeless style, and personal service that helps our customers create kitchens and homes they truly love. Our carefully curated range features many of the world’s most trusted and innovative brands, including KitchenAid, WMF, Le Creuset, Zwilling, Lodge, Joseph Joseph, Staub, Magimix, Scanpan, and more. From professional-grade cookware and chef’s knives to elegant tableware, storage solutions, and everyday essentials, every product we stock is chosen for its craftsmanship, durability, and design. As a family business, we understand the importance of relationships and service. Whether you visit us in-store or shop online at thehomestore.co.nz, our team is passionate about helping you find exactly what you need, offering expert advice, exclusive promotions, and fast nationwide delivery. We also provide thoughtful services such as gift wrapping, wedding and gift registries, and curated seasonal collections to make gifting and entertaining effortless. At The Homestore, our mission is simple: to inspire confidence in the kitchen, elevate everyday living, and deliver products that bring joy to every home. After more than three decades, we remain dedicated to being New Zealand’s trusted source for kitchenware and homeware that lasts a lifetime.
180-182 Broadway, Newmarket, 1023, Auckland, New Zealand
4.5
18 reviews
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Always dubious when buying from a business for the first time, but I was VERY pleasantly surprised with The Homestore - beautiful, excellent quality products and I was lucky enough to get what I wanted on special, so an extra bonus! Packaging was great so product was safe, arrived quickly and communication was fab too. Highly recommend.
Product was described well on the website and was also exactly as described when I received it. It was sent really quickly and packaged well. Really impressed with the quality of the apron, thanks again. Would happily buy from here again.
Excellent speedy service. Competitive pricing, even better during sales.
It was easy to purchase your gift online and it is great having the option of getting it wrapped. Only thing I wish was you had was you were able to chooses the colour of wrapping paper.
Excellent and fast delivery (online purchase). A product that matches in beauty and use its inline marketing.
Good presentation prompt & helpful communication sensible packaging quick delivery.
Excellent Service, my good was faulty but the staff name Kelly sorted out the issue promptly. Could not be so happier as i thought great customer service is no longer exit until my recent experienced at the homestore. Strongly recomend this place to homestore lover.
Great product and delivery was super speedy, very well packed too. I'd definitely use again.
I understand there were stock delays which happens however communicating with your customers would be a start! I did get the explanation however it was prompted by me! The item has finally been dispatched and still hasn't arrived and no updates! The order was placed over two weeks ago!
Reply from The Homestore
Thank you for your feedback, and I’m really sorry for the frustration caused. You’re absolutely right - we should have communicated more proactively during the stock delay, and I apologise that you had to follow up first.
I’ve checked your order and can see it was delivered a couple of days ago, but I understand the experience leading up to that wasn’t ideal. We’re already reviewing our processes to ensure customers receive clearer updates in situations like this.
If there’s anything more I can help with, please feel free to contact me directly at chris@thehomestore.co.nz.
Kind regards,
Chris
General Manager
Great range, ordered online product and arrived very quickly
This Kitchen Aid 895 machine is easy to use but the insert is a bit inconvenient. Everything else is good.
The way that can be order on line and speed of sending the product to me.
They had the right product (cheese slicer wires) at a reasonable price and good quality. Delivered very well packaged and protected. Quick delivery too. I will be happy to buy from them again.
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