Trade Depot had the freezer I needed at a great price. The guarantee/warranty is no different than the "high end" brands at a fraction of the price.
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Company details
- #1 of 2 best companies in Home Improvement Store
- #1 of 1 best companies in Air Conditioning Store
- #1 of 1 best companies in Bathroom Supply Store
- #1 of 1 best companies in Hardware Store
- #1 of 1 best companies in Kitchen Supply Store
- #1 of 1 best companies in Refrigerator Store
Written by the company
Trade Depot was founded with the single mission to provide Kiwis with beautiful and functional home improvement products at affordable prices. Our key product focus is in Bathrooms, Kitchens, Appliances, Laundry, Heat Pumps, Lighting, Tools, Hardware, Plumbing and Electrical.
Contact info
306 Neilson Street, Onehunga, 1061, Auckland, New Zealand
- 09 636 1111
- info@tradedepot.com
- www.tradedepot.co.nz
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Replied to 28% of negative reviews
Typically replies within 2 weeks
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Ordered product online from out of…
Ordered product online from out of town. Good pricing and free delivery - couldn't ask for more.
First call to call center to get…
First call to call center to get availability, said they would call me.back , never did .called again ,same response, never called back. 3rd call sorry will.not be in this location for 3 more weeks .so I change to a different product and ordered online as stock was showing in store. Go to collect , sorry nil stock available. Big time waster
Reply from Trade Depot
Value for money
Product availability, affordable price, staff knowledge and their service .
I did a good review a few days ago.Did…
I did a good review a few days ago.Did it not reach you. I am very happy with my purchase, this time it is the Zen Cake Mixer. Great service, quick delivery by a very nice, polite and friendly courier delivery man.Thank you for great service throughout my buying process with you. Cant fault the service at all
Delivered a damaged shower liner with…
Although there was an issue it is getting sorted -thank you, Louis.
Reply from Trade Depot
Cordless Rechargeable Drill & Lightening Cords
I had specific products in mind and they were easy to find online. Payment and delivery were both fast and easy 👍🏾 Trade Depot use their own delivery truck which I was able to track Live in my town. The driver was polite and took a photo of the parcel at my door. A+++
No. Just no.
This is the absolute worst company to deal with. There are always delivery issues and to get a response is nearly impossible. The delivery company they use is also completely hopeless- 9/10 times things arrive damaged.
Reply from Trade Depot
Too Easy
The warehouse was easy to find, tons of parking. Good display of products throughout the building in a practical sense. Had a very good interaction with the salepeople who really understood what we needed and were happy to see the transaction through to completion.
All in all, happy with the purchase and pleased with the customer service. "Good on ya Trade Depot"
Very good advertising great products…
Very good advertising great products and I shall be buying again
Great place with good prices
Excellent place. Friendly staff good product selection at great prices
Entry level Midea Dishwasher, Good Value Overall – A Few Things I Wish I’d Known First ⭐⭐⭐⭐☆
I purchased this dishwasher online from Trade Depot and overall I’m happy with both the product and very happy with the service. The Trade Depot team were excellent. I needed to change my delivery timing after ordering and they were friendly, helpful and easy to deal with. The installer was also prompt, professional and did a great job.
The biggest thing I’d like future buyers to know isn’t actually about the dishwasher itself—it’s about the delivery and installation process. If you pay for installation and removal of your old dishwasher, the installation is not done on the delivery day. I hadn’t realised this when ordering. I think it could be made clearer when you select the install and removal item in the online checkout. Also, the delivery driver will leave the dishwasher at your property but won’t bring it inside the house. I understand this reduces the risk of damage, but if you’re not a tradie or don’t have someone to help, make sure you have somewhere safe (like a garage) to store it until installation. That was probably the biggest surprise for me.
As for the entry level Midea dishwasher, it represents good value for the price, but there are some compromises compared with more expensive models. The lower basket has quite short tines, which work well for dinner plates but aren’t ideal for deeper pasta bowls I use a lot. I can only fit 3 bowls where my very old previous dishwasher took 7. The upper rack also doesn’t accommodate many standard-sized mugs and taller drinking glasses unless you lower it, but doing that does not leave room for the spray arm to move above standard Briscoes dinner plates underneath. I’m gradually finding a loading routine that works, but it doesn’t have the flexibility of higher-end machines.
One other thing worth mentioning is the drying. I’d read another review saying there was quite a lot of moisture left inside after the cycle and thought I could live with it. There is actually more water than I expected. The grey plastic ends of your and lower racks two a lot of water. And the cutlery tray traps even more! This totals a surprising amount of water retained. Wiping them dry can leave a tea towel soaking wet. The dishes themselves are very clean and dry. I thought the app was gimmicky and didn't expect I'd use it but it's actually very cool. Once loaded I put the further tablet in and walk away. I can set the timer or start it from my phone without having to come back to the room. Great for taking advantage of off peak power.
Overall, I’d recommend both Trade Depot and entry level Midea dishwashers if you’re shopping on a budget. The customer service was excellent, the installation process was smooth once arranged, and the dishwasher offers good value for the money. Just go into the purchase understanding the delivery process and that this is an entry-level machine with a few practical compromises. Would definitely buy from Trade Depot again!
Good Priced Product
Good Priced Product; Friendly Informed and Helpful Staff
Happy Days
Robert
Don't buy cabinets from them
After 3months I did not receive all the pieces I needed to assemble my kitchen units. I DO NOT recommend ordering any cabinets from them if you NEED them.
Their communication is poor. It took over a week for a response.
They have told me they wont refund me until they have them returned to them but are yet to collect them even though I have boxed and had them sat ready.
Im taking this further if they dont sort this in the 2week window I gave them which ends this Friday (its Tuesday now).
They are now saying I didnt return the items they never sent me(reason I wanted to return refund in the 1st place)
Reply from Trade Depot
100 percent would recommend Trade Depot…
100 percent would recommend Trade Depot , if you need a bargain and a great experience it’s here whanau 💯
Nice and easy
Great price great product friendly…
Great price great product friendly staff my only thing would be when your stocks are low makesure its actually there as I brought online and choose to pick up only to find that the stock you had in system wasn't there took time outta my day for that error thanks
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