TransIP Reviews 

I used my right to cancel.. but they canceled me on the phone.

I thought nice company let me try.. from the moment I saw it was not what I was searching for I send a email for stopping the bill. They send me a confirmation. Still get a bill from a month. When you call customers service.. they will hang up in your ear and tell you to make a ticket. First off all.. if you use third party's for your services and asking the providing company money for it.. you should work for it. Second off all.. in The Netherlands you have always the right to cancel a subscription in 14 day with knowing to the other party.
Nothing what I sayed before happend. I would not use it.

Being a customer for 10 years they deleted my website witouth any reason. Contacted customer support and they told my they could do nothing more then 100 hours spend on this website (10k) and just deleted for no reason. Went to customer support who said there is nothing we can do go away stop bothering us we cant help you.

Update...
Waited 2 weeks for a responds of this from the website transip. Nothing happend... No fix ... No Sorry... Nothing. 100 hours of building gone. revenue gone. And the support is still none excistend

Useless company, lies about time of delivery, shit quality, don't do business with this shit company, probably half the reviews are bought.

They host cites that designates ips under their control as permitted sender to send spam emails, phishing links, and malware. When presented with evidence, their response was
"Yes, we contacted our customer and we did not receive any notifications regarding phishing mail sent from this server after. The issue seems resolved."
So they asked a group of criminals if they sent the link, and then just moved on. So criminals make sure to vote 5 stars

I rarely leave reviews, but this experience warrants one.

Due to outdated company details on my account (an inactive email address and bank account), I missed a payment on my 2-year contract. I take full responsibility for that. I paid the outstanding invoice including interest, and immediately contacted TransIP to update my payment information and prevent this from happening again.

Their response was to permanently block my account.
I accepted that, moved on, and assumed the matter was closed. Then I received another notice from the debt collection agency for a new outstanding invoice, on an account I had already been locked out of, sent to an email address I had explicitly told them was no longer active.
This is the core issue: I proactively reached out to fix the problem, was clear about not receiving emails, and was blocked before I could make any changes. TransIP created the exact conditions for this situation to repeat itself, and then held me responsible when it did.

Not just poor service. A process that actively works against the customer.

Having been in business with TransIP for over a decade before they rebranded to team.blue, they have since regressed into going back on their promises, being too expensive and having customer support that can not or will not answer basic questions, saying certain options are impossible even though they have been in use for years. I have since moved away from any of their (or their subsidiaries) services.

very bad company alwyas sucks money trough late payments! also if you have a suitable backup of 300€ per months with inkasso

I’ve had a very frustrating experience with TransIP. My account was blocked due to outstanding invoices, which made it impossible for me to cancel my services myself. Because of this, new invoices kept being generated even though I was unable to access my account or stop the services.

I paid the invoices multiple times just to regain control, but the account remained blocked and more charges continued to appear. Support told me that cancellations could only be processed after payments, but the system never actually allowed me to cancel anything afterwards. I even had to pay some invoices twice. After payment, my account was still blocked. I basically couldn’t use any of the services for months, even though I was paying for them.

On top of that, they involved debt collection agencies while I was unable to access my account or cancel the services, which made the situation even worse.

The situation keeps repeating: more invoices, no access, no clear resolution.

This has been one of the most disappointing experiences I’ve had with a company. I hope TransIP reconsiders its policies, because customers should never be trapped in a loop of charges, account blocks, and debt collectors without a way to cancel.

Do NOT use Transip.

I've been there for years, they started out really cool and had decent pricing. Kept raising prices year over year, and with the latest price increase my monthly bills are just absolutely outrageous.

I am going to cheaper domain and hosting(never even used them for that, they were already WAY expensive for what they offer) providers. Domain names are so expensive, it's stupid.

I explored web hosting and wanted to try it out with a domain. After forgetting about having the domain I forgot about being registered. A year later I get an email with a deduction of a large amount of money for the domains without notifying me.
Looking at the bill of which %60 percent of the cost is for the .online domain that they sold to me as a package, which I did not needed.
This feels like their business model is luring customers in by appearing cheap and by getting a deal, to later on deduct a large amount of money from my bank account without notifying me.

Shady price increases and automatic billing. Be careful, they will find a way to overcharge you.They are experts at increasing your bill without you noticing. Only when you take a closer look you see that you've been 'legally' scammed.

Unsurprising because this is an Ali Niknam company.

Pizzeria La Bella da Yuki is the kind of place you fall in love with after the first bite. The pizzas are incredible thin, crisp crust, fresh toppings, and that perfect wood-fired flavor you can’t fake. You can taste the care that goes into everything. Yuki and the team are always welcoming, treating everyone like regulars. Service is quick, friendly, and genuine. The place has that cozy, authentic Italian vibe that makes you want to stay for another slice of pizza. Easily one of the best pizzerias around real food, real people, and pure quality in every slice.

Used them for a webdomein name. Was unreachable half the time which really hurt both my business and credibility.

After canceling the website and all things connected to it, i figured it to be fine. Until months after i was hit with a bill and a late fee for the domain, which i had cancelled. Despite having provided evidence (yes evidence) that i had cancelled everything within an hour of each other, they deemed they were entitled to the money for a domain name i had ZERO use for or intention to keep using. And claiming they couldn’t see anything in their system. Sending an agency after me to demand payment.

Terrible service, terrible policies, money hungry and rude staff.

As the title suggests. Avoid like the plague.

TransIP’s Deceptive Auto-Renewals – Know Your Consumer Rights

Review:

TransIP seems to operate with systematic auto-renewal practices that many users find deceptive or hidden. Numerous Trustpilot reviewers have expressed frustration over:

Being charged for automatic renewals without proper notice
Lack of a clear or accessible option to disable auto-renewal in the control panel
Poor customer service and generic, copy-paste responses
A noticeable lack of personalized handling, suggesting an overwhelmed support team and high complaint volume.
These are not isolated incidents. Several reviews (e.g. from January, March, and April 2025) describe similar experiences, warning others about hidden charges and confusing cancellation processes.

If you’ve faced similar issues, here’s what you can do:
You have consumer protection rights under Dutch and EU law. TransIP cannot rely solely on buried terms or unclear interfaces to justify charging you.

You can file a formal complaint with the following authorities:

ACM (Authority for Consumers & Markets – Netherlands)
acm.nl
ConsuWijzer – Dutch consumer advice platform (run by ACM)
consuwijzer.nl
(Click: Klacht indienen tegen een bedrijf)
SIDN – Registry for .NL domains (if domain-related) sidn.nl
These agencies investigate unfair commercial practices, especially in the digital and hosting sectors

What a negative experience I had with TransIP!
When I signed up one year ago they offered me a second domain free of charge. I did not need it but I got it just in case.
Along the year I received communications only for the main domain, and as I had to close my project I decide to take the time to deselect the automatic renewal for it with proper time in advance.
To my surprise, I find out that I have been charged for a full year on that secondary domain!
I contacted the customer support immediately but they did not offer any refund for it, despite I explained that there was no communication given for this second domain and that I am requesting a refund as it was not my intention to renew it at all.
What a scam! I am very disappointed and frustrated by the way the situation has been handled by them.
Do yourself a favour and avoid this company at all costs.

I have been a customer of this company for several years, using both hosting packages and VPS with domains. Their technical support is very efficient, although the prices could be lower. Overall, I am satisfied with their services.

Scam site. My monthly payments went from 2 euros to 9 euros to 25 euros without any real communication. Now they have sent it to a collection agency. I asked for my account to be terminated and they refused saying that i have to manually do it.

They are good with customer support. But like all others, they fall short in renewals. They will let you pay even if you remove your domain te same day as the onvoice. Now i paid for a whole year (way too much to be honest) and I do not have a domain that I can use. Not happy at all.

TransIP provides a decent service with quick and reliable customer support, often responding within an hour, even during weekends and late evenings. However, they fall short when it comes to notifying customers about renewals, only sending invoices after the renewal costs have been incurred. Their dashboard offers great control but can initially be confusing. While they have corrected billing issues promptly after being contacted, their transition of services like Stack from free to paid without adequate notice is a concern. Overall, a mixed experience balancing effective support and communication issues.