Wonderful support experience. Aras provided perceptive/human critical thinking whereas the AI assistant seemed to be giving more generalized responses. The solution may have been in the AI support mes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Web Hosting Company
- Business to Business Service
- DNS Provider
- e-Commerce Solution Provider
- Website Designer
About Hostinger
Written by the company
About Hostinger
We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.
We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.
Our products
Hostinger provides everything you need to create, launch and grow your website in one place including:
Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains
Why choose us for your website?
We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:
- Fast, free, easy migrations.
- Speedy customer support in 10+ languages, available 24/7.
- Free domain name registration.
- Data centers all around the world located across Asia, Europe, North America, and South America.
- A vast knowledge base of in-depth video and text-based tutorials.
- LiteSpeed Web Server Technology for 4X faster websites.
- One-click WordPress installation.
- 99.9% uptime guarantee.
Say hello or ask a question
Email: support@hostinger.com
How to contact us?
Written by the company
- Three. Two. Online
- We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
- Whatever you do, it’s better with a website
- Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible.
- With you every step of the way
- From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.
Contact info
61 Lordou Vironos Street, 6023, Larnaca, Cyprus
- support@hostinger.com
- hostinger.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer support is useless
My website was suspended for malware activity which we think it was a mistake. There is no way to contact the customer service/support. All responses are AI even after emailing them. Very disappointed! I have also paid the subscription for four year upfront. I don't know what to do now, so I am here to write my experience.
I am using Hostinger to build my…
I am using Hostinger to build my photography website, balcetis.com, and my experience has been very positive. The platform is easy to use, the control panel is intuitive, and managing my domain and hosting is straightforward. Whenever I needed assistance, the support team responded quickly and professionally. I appreciate the reliable service and the user-friendly environment. I would confidently recommend Hostinger to anyone looking for dependable web hosting.
May use AI-assist with repliesRead more
Great at first - horrible after 1 year
Great at first, but the experience went downhill after the first year.
When your initial plan expires, the renewal price jumps dramatically. If you contact support, they'll tell you to create a brand new hosting plan instead, which gives you essentially the same service for about a third of the renewal price. The only downside? You have to migrate your website yourself for no good reason.
The real problem is what happened next. At some point after the migration, my email stopped working without any warning. No notification, no reminder, no indication that anything needed to be reconfigured. I simply stopped receiving emails one day.
This isn't a minor inconvenience. It means missed customer enquiries, lost business, and damage to your reputation, all because Hostinger's pricing model pushes customers into creating new plans instead of simply renewing an existing one. A process that should take one click turned into unnecessary complexity, and the lack of communication about the email disruption is simply unacceptable.
Reply from Hostinger
I wanted to share some feedback about domain name server issue
I wanted to share some feedback about the support I received from Amber.
I had been stuck on a confusing domain connection issue since two days before, going back and forth without much progress. Today, Amber took the time to actually dig into the problem, identified that my domain was linked to another unrecognized Hostinger account, and manually verified my ownership and released the domain so I could finally connect it properly.
She was patient, clear in her explanations, and genuinely helpful throughout — turning a frustrating, confusing situation into something I could actually understand and resolve. I really appreciate the support and wanted to make sure this was recognized.
Thank you, Amber!
I've had a great experience with…
I've had a great experience with Hostinger. One thing I really appreciate is the excellent performance of their WordPress hosting. My landing pages load very quickly, which has made a noticeable difference to the user experience.
The platform is beginner-friendly, easy to manage, and setting up WordPress was straightforward. As someone who runs online masterclasses and landing pages, having a fast and reliable website is very important, and Hostinger has delivered consistently.
Overall, I'm very happy with the service and would recommend Hostinger to anyone looking for reliable WordPress hosting with excellent page speed.
support was helpful
easy going user friendly
Easy setup and good communication, great value
Easy setup and good communication. I was able to arrange a face to face online meeting to get more information prior to taking out a web site subscription. By far and away the cheapest option and the interface is perfect for a complete newbie like me. Our Bushcare Website is going well.
Great Experience
Great Experience, detail of amount should be shared when automatic renewal is being processed.
Originally
Originally, I thought it was second to none. The more I use it, audit for SEO, AI crawling, Google sitemap, and various other technical issues, Hostinger is the most ridiculous thing I've ever had. I ask to fix broken URLs, and Hostinger replies saying it has been fixed, though it has never been fixed. It keeps me charging hundreds of dollars. You barely get help. It seems a good beginning, but technically it is very far from being good.
I had a great experience with Hostinger…
I had a great experience with Hostinger support, especially with Aisyah. She was very helpful and understanding throughout my refund issue. She listened to my problem, checked everything carefully, and helped me get a proper solution. I really appreciate her support and professionalism. Thank you Aisyah and Hostinger team for your excellent service.
Good Solutions
Fandy was amazing and fixed my website
Fandy was amazing and was able to help clear up my situation very quickly while explaining to me what happened. I now have a clean website and I can finally rest easy.
No Meaningful Response to Copyright Infringement Report
Hostinger's Abuse Team has repeatedly responded with automated or generic replies instead of properly addressing our copyright infringement complaint. The reported website is using our original copyrighted project photographs without authorization and presenting them as its own work. Despite submitting detailed evidence, we have not received a clear or substantive response, and the issue remains unresolved. We respectfully request a manual review by Hostinger's Legal or Compliance Team and a meaningful response to the evidence we have provided.
Reply from Hostinger
Hostinger is the best, you don't need anything else
Hostinger is the best web hosting provider; it offers many tools for web development, and its graphical interface is very intuitive and user-friendly, with excellent technical support.
My domains were seized without explanation or a way to transfer them
Hostinger company blocked my account where i had arrownd 20 domains registered high valued domains which i own them from 5-7 yeats and i worked alot to inencrease my business, they blocked my account wothout notice , no explanation provided i asked them why they blocked and they say my domains flagged internally as high risk because is iptv domains …. i asked if they got a report or court order and they told me no they don't and they say they can't provide more details in order to protect ussers integrity and internal security.... this is a joke and massive abuse!!!! don't trust to put your hosting or domains in their hand they don't care about my intellectual property as my domains are owned in my personal name !!! i asked to give me transfer code to transfer my domains to other domain registrar and they not allowed, they seize my domains abusively. They only given code to transfer for 4 domains which has no value, the rest are seized by them, and as explication they telling me that domains are iptv domains and they are not allowing to transfer because they judge my domains are not respecting general terms of service, i asked them
to provide exact link or exact explanation of terms infringement, and they didn't proceed anything, i made a research and identified many iptv sites are registering domain in hostinger and they also use hosting with them i made a list and reported to them, after that nothing happened, they only closed my account no others! they did massive abuse and damage to my legitimate businesses. as I understand from this situation they are my competitors in the same of my businesses and they forced me to go offline by seizing my domain abusively. Don't trust this scam company!!!! they buy positive reviews don't trust in theyr 5 star positive reviews these are purchased reviews, in order to fool you to trust them. I made a complaint against them and it is ongoing, I promised I will not let this end here. i will trigger multiple channels to disable theyr license to sell domains, everyone will be affected.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.