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Hostinger Reviews 

70,502
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 14,408 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team and staff for their professionalism, helpfulness, and quick issue resolution, often highlighting excellent guidance. People find the services reliable, with high uptime and fast server performance, making website creation and management straightforward through a user-friendly interface and intuitive hPanel. However, some people mentioned difficulties connecting with a live support representative, feeling that AI assistance was often insufficient. Additionally, a few customers reported issues such as accounts being blocked or domains becoming inactive, which caused disruption.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

Staff

Reviewers mention positive feedback about staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Customers generally report positive experiences with the service, highlighting friendly and professional... See more

Website

People report ambiguous experiences with website functionality and management. Many customers praise the ease... See more

User experience

Clients share positive opinions on user experience, with many praising the platform's ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful support experience. Aras provided perceptive/human critical thinking whereas the AI assistant seemed to be giving more generalized responses. The solution may have been in the AI support mes... See more

Rated 5 out of 5 stars

Hostinger is awesome. I never leave reviews, but I've been using them for over 4 years and everything just works. Customer service actually answers, when I needed a charge refunded they didn't make it... See more

Rated 5 out of 5 stars

What made your company great was because they provided me an efficiency and excellent guidance, which enabled me to create a professional website for my publication. With their step-by-step support, I... See more

Rated 5 out of 5 stars

If I could give Fatima 15 stars, I absolutely would! She was incredibly helpful, completely cleared up our concerns about our active Outlook emails, and provided the perfect, safe solution to reset ou... See more


Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71K reviews

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4.7

All reviews

(70,502)

21,803 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Customer support is useless

My website was suspended for malware activity which we think it was a mistake. There is no way to contact the customer service/support. All responses are AI even after emailing them. Very disappointed! I have also paid the subscription for four year upfront. I don't know what to do now, so I am here to write my experience.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

I am using Hostinger to build my…

I am using Hostinger to build my photography website, balcetis.com, and my experience has been very positive. The platform is easy to use, the control panel is intuitive, and managing my domain and hosting is straightforward. Whenever I needed assistance, the support team responded quickly and professionally. I appreciate the reliable service and the user-friendly environment. I would confidently recommend Hostinger to anyone looking for dependable web hosting.

23 July 2026
Rated 1 out of 5 stars

Great at first - horrible after 1 year

Great at first, but the experience went downhill after the first year.

When your initial plan expires, the renewal price jumps dramatically. If you contact support, they'll tell you to create a brand new hosting plan instead, which gives you essentially the same service for about a third of the renewal price. The only downside? You have to migrate your website yourself for no good reason.

The real problem is what happened next. At some point after the migration, my email stopped working without any warning. No notification, no reminder, no indication that anything needed to be reconfigured. I simply stopped receiving emails one day.

This isn't a minor inconvenience. It means missed customer enquiries, lost business, and damage to your reputation, all because Hostinger's pricing model pushes customers into creating new plans instead of simply renewing an existing one. A process that should take one click turned into unnecessary complexity, and the lack of communication about the email disruption is simply unacceptable.

22 July 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hello there!

Thanks for your feedback. We're sorry to hear about your experience, but we really appreciate your honesty, as it helps us get better.

We'd love to look into this and make things right, so we've sent you a contact request. When you have a moment, please get back to us so we can locate your account and understand the situation better!

Best regards,
Karolina from Hostinger

Rated 5 out of 5 stars

I wanted to share some feedback about domain name server issue

I wanted to share some feedback about the support I received from Amber.

I had been stuck on a confusing domain connection issue since two days before, going back and forth without much progress. Today, Amber took the time to actually dig into the problem, identified that my domain was linked to another unrecognized Hostinger account, and manually verified my ownership and released the domain so I could finally connect it properly.

She was patient, clear in her explanations, and genuinely helpful throughout — turning a frustrating, confusing situation into something I could actually understand and resolve. I really appreciate the support and wanted to make sure this was recognized.

Thank you, Amber!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I've had a great experience with…

I've had a great experience with Hostinger. One thing I really appreciate is the excellent performance of their WordPress hosting. My landing pages load very quickly, which has made a noticeable difference to the user experience.

The platform is beginner-friendly, easy to manage, and setting up WordPress was straightforward. As someone who runs online masterclasses and landing pages, having a fast and reliable website is very important, and Hostinger has delivered consistently.

Overall, I'm very happy with the service and would recommend Hostinger to anyone looking for reliable WordPress hosting with excellent page speed.

23 July 2026
Rated 5 out of 5 stars

Easy setup and good communication, great value

Easy setup and good communication. I was able to arrange a face to face online meeting to get more information prior to taking out a web site subscription. By far and away the cheapest option and the interface is perfect for a complete newbie like me. Our Bushcare Website is going well.

23 July 2026
Rated 1 out of 5 stars

Originally

Originally, I thought it was second to none. The more I use it, audit for SEO, AI crawling, Google sitemap, and various other technical issues, Hostinger is the most ridiculous thing I've ever had. I ask to fix broken URLs, and Hostinger replies saying it has been fixed, though it has never been fixed. It keeps me charging hundreds of dollars. You barely get help. It seems a good beginning, but technically it is very far from being good.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Hostinger…

I had a great experience with Hostinger support, especially with Aisyah. She was very helpful and understanding throughout my refund issue. She listened to my problem, checked everything carefully, and helped me get a proper solution. I really appreciate her support and professionalism. Thank you Aisyah and Hostinger team for your excellent service.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

No Meaningful Response to Copyright Infringement Report

Hostinger's Abuse Team has repeatedly responded with automated or generic replies instead of properly addressing our copyright infringement complaint. The reported website is using our original copyrighted project photographs without authorization and presenting them as its own work. Despite submitting detailed evidence, we have not received a clear or substantive response, and the issue remains unresolved. We respectfully request a manual review by Hostinger's Legal or Compliance Team and a meaningful response to the evidence we have provided.

22 July 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hello!

Thank you for your feedback. It helps us improve our services and create a better experience for our customers.

We want to assure you that all of our abuse reports are reviewed by a human specialist, but the feedback you have shared here will be forwarded to our team so that they can improve their communication.

That aside, our dedicated specialist has already sent you a follow-up regarding this situation. It seems that the points provided so far were not enough. If you could provide more documentation or details, it would help a lot!

We will be waiting for your reply to our email so that we can resolve this together as soon as possible!

Best regards,
Karolina from Hostinger

Rated 1 out of 5 stars

My domains were seized without explanation or a way to transfer them

Hostinger company blocked my account where i had arrownd 20 domains registered high valued domains which i own them from 5-7 yeats and i worked alot to inencrease my business, they blocked my account wothout notice , no explanation provided i asked them why they blocked and they say my domains flagged internally as high risk because is iptv domains …. i asked if they got a report or court order and they told me no they don't and they say they can't provide more details in order to protect ussers integrity and internal security.... this is a joke and massive abuse!!!! don't trust to put your hosting or domains in their hand they don't care about my intellectual property as my domains are owned in my personal name !!! i asked to give me transfer code to transfer my domains to other domain registrar and they not allowed, they seize my domains abusively. They only given code to transfer for 4 domains which has no value, the rest are seized by them, and as explication they telling me that domains are iptv domains and they are not allowing to transfer because they judge my domains are not respecting general terms of service, i asked them
to provide exact link or exact explanation of terms infringement, and they didn't proceed anything, i made a research and identified many iptv sites are registering domain in hostinger and they also use hosting with them i made a list and reported to them, after that nothing happened, they only closed my account no others! they did massive abuse and damage to my legitimate businesses. as I understand from this situation they are my competitors in the same of my businesses and they forced me to go offline by seizing my domain abusively. Don't trust this scam company!!!! they buy positive reviews don't trust in theyr 5 star positive reviews these are purchased reviews, in order to fool you to trust them. I made a complaint against them and it is ongoing, I promised I will not let this end here. i will trigger multiple channels to disable theyr license to sell domains, everyone will be affected.

18 July 2026
Unprompted review

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