ThriftBooks Reviews 

2,866,021
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 500,532 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and the wide selection of books, including hard-to-find titles. Many people appreciate that items are often delivered quickly and arrive in the condition described, sometimes even better, making the overall ordering process smooth and positive. However, some customers also noted issues with the condition of books not matching their descriptions, with items arriving marked up, damaged, or in worse shape than expected. A few other people also felt that there were occasional problems with delivery, such as items going to the wrong address or not being received, and some product descriptions were inaccurate regarding format or included components.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the good condition of items upon arrival... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and efficient... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently finding books to be in... See more

Price

Customers consistently note positive experiences with price, often finding items for much cheaper than... See more

Order

Consumers find order to be a positive experience, with many expressing satisfaction with the communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thriftbooks is my local library! My reading choices vary widely in content, time, authorship. I'm often not looking for recent books, which never make their way to my newer, small library. Thriftbo... See more

Rated 5 out of 5 stars

ThriftBooks does a great job providing books and calendars at prices which are much lower than other booksellers for the same item. In my latest purchase they had available a hard to find out of prin... See more

Rated 5 out of 5 stars

I usually find stuff for cheaper on Thriftbooks, and shipping is always much faster than you would expect. Plus, everything arrives in great condition! Nowadays I tend to check Thriftbooks before goin... See more

Rated 5 out of 5 stars

Thrift books has a large variety of hard to find books at affordable prices and week described condition so you can choose what you like find what you ljke read at your own pace.


Company details

  1. Book Store
  2. Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3M reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.7

All reviews

(2,866,021)

488,152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my first time with ThriftBooks…

This is my first time with ThriftBooks and I’m really happy with the accuracy of the rating in the good! I looked at it and thought “That looks like it’s in good condition!” And that’s what I had ordered!

20 July 2026
Rated 4 out of 5 stars

Glad I found TB!

ThriftBooks had a good selection of an older author of parenting books. And they had some other books that caught my eye and because they weren’t too expensive, I was able to buy them and have enjoyed them very much. I.e. “I’m too young to be 70” . The only drawback was it took quite a while to receive the books. So I got to practice patience. I will definitely be ordering again from them when I look for my next read.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Just the book I was looking for!

Huge selection of books to choose from, I was able to find the book I was looking for, Reasonably priced and Speedy delivery! I will definitely be telling my friends about thriftbooks

13 July 2026
Rated 5 out of 5 stars

The Price Is Right!

With Thriftbooks, I think of the game show, "The Price Is Right." Money's tight and when it comes to getting the books I want, I don't care if those books have had a little loving used care. Sure I could pay more for a brand spanking new book but why pay more?

15 July 2026
Rated 5 out of 5 stars

Customer Support

Price, customer service is fantastic. I was sent the wrong book they refunded me. I recieved i book with heavy writing in it, they sent me a new copy free of charge. Fantastic!

15 July 2026

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